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Index
1599040514
Title Page
Table of Contents
Foreword
Preface
Section I: Managing Information Technology in the Public Sector
Chapter I: Lip Service? How PA Journals and Textbooks View Information Technology
Chapter II: The Evolution of Federal Information Technology Management Literature: Does IT Finally Matter?
Chapter III: Politics, Accountability, and Information Management
Chapter IV: Reconciling Information Privacy and Information Access in a Globalized Technology Society
Chapter V: Privacy-Sensitive Tracking of Behavior with Public Information Systems: Moving Beyond Names in a Globalizing Mass
Chapter VI: E-Government: An Overview
Chapter VII: E-Participation Models
Chapter VIII: E-Government and Creating a Citizen-Centric Government: A Study of Federal Government CIOs
Chapter IX: The Federal Docket Management System and the Prospect for Digital Democracy in U.S. Rulemaking
Section II: Computer Applications in Public Administration
Chapter X: IT Innovation in Local Government: Theory, Issues, and Strategies
Chapter XI: Information Technology as a Facilitator of Results-Based Management
Chapter XII: Managing IT Employee Retention: Challenges for State Governments
Chapter XIII: Computer Tools for Public-Sector Management
Chapter XIV: Computers and Social Survey Research for Public Administration
Chapter XV: Geographic Information System Applications in the Public Sector
Chapter XVI: You Have Mail, but Who is Reading It? Issues of E-Mail in the Public Workplace
Chapter XVII: World Wide Web Site Design and Use in U.S. Local Government Public Management
Chapter XVIII: An Information Technology Research Agenda for Public Administration
About the Authors
Index
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