The Fearless Organization, Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth by Edmondson, Amy C. -- Read -- Imperial Library of Trantor

Index

Cover Table of Contents Introduction

What It Takes to Thrive in a Complex, Uncertain World Discovery by Mistake Overview of the Book Endnotes

PART I: The Power of Psychological Safety

1 The Underpinning

Unconscious Calculators Envisioning the Psychologically Safe Workplace An Accidental Discovery Standing on Giants' Shoulders Why Fear Is Not an Effective Motivator What Psychological Safety Is Not Measuring Psychological Safety Psychological Safety Is Not Enough Endnotes Note

2 The Paper Trail

Not a Perk The Research 1. An Epidemic of Silence 2. A Work Environment that Supports Learning 3. Why Psychological Safety Matters for Performance 4. Psychologically Safe Employees Are Engaged Employees 5. Psychological Safety as the Extra Ingredient Bringing Research to Practice Endnotes

PART II: Psychological Safety at Work

3 Avoidable Failure

Exacting Standards Stretching the Stretch Goal Fearing the Truth Who Regulates the Regulators? Avoiding Avoidable Failure Adopting an Agile Approach to Strategy Endnotes

4 Dangerous Silence

Failing to Speak Up What Was Not Said Excessive Confidence in Authority A Culture of Silence Silence in the Noisy Age of Social Media Endnotes

5 The Fearless Workplace

Making Candor Real Extreme Candor Be a Don't Knower When Failure Works Caring for Employees Learning from Psychologically Safe Work Environments Endnotes

6 Safe and Sound

Use Your Words One for All and All for One Speaking Up for Worker Safety Transparency by Whiteboard Unleashing Talent Endnotes

PART III: Creating a Fearless Organization

7 Making it Happen

The Leader's Tool Kit How to Set the Stage for Psychological Safety How to Invite Participation So People Respond How to Respond Productively to Voice – No Matter Its Quality Leadership Self-Assessment Endnotes

8 What's Next?

Continuous Renewal Deliberative Decision-Making Hearing the Sounds of Silence When Humor Isn't Funny Psychological Safety FAQs Tacking Upwind Endnotes

Appendix: Variations in survey measures to Illustrate Robustness of Psychological Safety

Endnotes

Acknowledgments About the Author Index End User License Agreement