The Power of Company Culture by Dyer, Chris -- Read -- Imperial Library of Trantor

Index

Cover Title Page Copyright Dedication Contents List of Figures About the Author Acknowledgements Foreword by Mark Goulston Introduction

My story Hindsight as insight Spreading the word

PART ONE Where to start

01 Foundations

Analysing the best and worst companies Signs of good culture Signs of bad and ugly culture How do we build good culture? Notes

02 Evaluation

The nuts and bolts of culture Get ready to build great culture Notes

PART TWO The seven pillars of culture success

03 Pillar I: transparency

What is transparency? The value of transparency Ways to increase transparency Pillar I review Notes

04 Pillar II: positivity

Positive ‘problem’ solving Putting positivity into practice Pillar II review Notes

05 Pillar III: measurement

The value of measurement and big data What to measure and why How and where to get information What to do with your results Pillar III review Notes

06 Pillar IV: acknowledgement

Incentives are important Recognition-based systems Reward-based systems Pillar IV review Notes

07 Pillar V: uniqueness

Workplace uniqueness Brand uniqueness The role of unique language Pillar V review Notes

08 Pillar VI: listening

How we listen Barriers to meaningful listening Better listening Pillar VI review Notes

09 Pillar VII: mistakes

What are mistakes in business? Follow mistakes towards improvement How to handle mistakes Pillar VII review Notes

PART THREE Culture in action

10 Engaging the decision makers

Review your pillars Assess company needs Choose your target Deliver the goods Notes

11 Achievement

Set group priorities Select your messengers Present it to the people Move towards group achievement Note

Index Backcover