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Index
Cover Title Page Copyright Contents Foreword Acknowledgements Introduction 1 This Isn’t Your Parents’ Workforce
Falling fertility rates impact population Millennials take over the workforce The non-retirement of boomers Labour shortages and skills mismatches Harnessing global talent pools Action plan Chapter summary
2 Technology Advances and the Next Chapter of Industry
The rise of Industry 4.0 Big Data grows even bigger Bots are the new everyone How deep will machines go? Integrating machines with faces and feelings Cyborgs: when machines aren’t the others Action plan Chapter summary
3 Humans as Prized Commodities
Evolution of the human professional Human competency: leadership and teaming Human competency: creativity and innovation Human competency: judgement Human competency: intuition Human competency: interpersonal sensitivity Knowledge is not a virtue: changing the way your team learns The bias trap: overcoming the human Achilles heel Action plan Chapter summary
4 Evolving Work Structures
The growing co-working movement Flexwork as the norm Virtual teams and the swarm Collaboration via augmented reality, virtual reality and telepresence Action plan Chapter summary
5 Mechanics of Tomorrow’s Gig Economy
The growth of the contract workforce Your contract worker mix: the pros and cons Creating a financial case for contract workers Maximizing contract worker engagement Preparing your team for future contract work When contract work doesn’t work: is universal basic income a solution? Action plan Chapter summary
6 Choose Your Own Adventure: Career Customization
Tours of duty and employee transitions Building cross-functional expertise Employee wearables fuel role customization Action plan Chapter summary
7 The Future of Workplace Culture and Experience
Organizational culture 2030 Implementing cultural shifts Who owns the employee experience? It’s a team effort Design thinking: the building blocks of experience Transforming the performance experience Bottoms up: OKRs are the goals of the future Action plan Chapter summary
8 So Long, Textbook CEO
Millennials’ professional development Generation Z arrives Goodbye command-and-control, hello transformational leadership The 21st-century female leader Action plan Chapter summary
9 The Organizational Puzzle
Branding Reputation management Corporate ethics Intellectual property Digital transformation and disruption Hiring and employee rights Global expansion Action plan Chapter summary
References Index Backcover
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