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Index
Cover
Title Page
Copyright
Contents
Foreword
Acknowledgements
Introduction
1 This Isn’t Your Parents’ Workforce
Falling fertility rates impact population
Millennials take over the workforce
The non-retirement of boomers
Labour shortages and skills mismatches
Harnessing global talent pools
Action plan
Chapter summary
2 Technology Advances and the Next Chapter of Industry
The rise of Industry 4.0
Big Data grows even bigger
Bots are the new everyone
How deep will machines go?
Integrating machines with faces and feelings
Cyborgs: when machines aren’t the others
Action plan
Chapter summary
3 Humans as Prized Commodities
Evolution of the human professional
Human competency: leadership and teaming
Human competency: creativity and innovation
Human competency: judgement
Human competency: intuition
Human competency: interpersonal sensitivity
Knowledge is not a virtue: changing the way your team learns
The bias trap: overcoming the human Achilles heel
Action plan
Chapter summary
4 Evolving Work Structures
The growing co-working movement
Flexwork as the norm
Virtual teams and the swarm
Collaboration via augmented reality, virtual reality and telepresence
Action plan
Chapter summary
5 Mechanics of Tomorrow’s Gig Economy
The growth of the contract workforce
Your contract worker mix: the pros and cons
Creating a financial case for contract workers
Maximizing contract worker engagement
Preparing your team for future contract work
When contract work doesn’t work: is universal basic income a solution?
Action plan
Chapter summary
6 Choose Your Own Adventure: Career Customization
Tours of duty and employee transitions
Building cross-functional expertise
Employee wearables fuel role customization
Action plan
Chapter summary
7 The Future of Workplace Culture and Experience
Organizational culture 2030
Implementing cultural shifts
Who owns the employee experience? It’s a team effort
Design thinking: the building blocks of experience
Transforming the performance experience
Bottoms up: OKRs are the goals of the future
Action plan
Chapter summary
8 So Long, Textbook CEO
Millennials’ professional development
Generation Z arrives
Goodbye command-and-control, hello transformational leadership
The 21st-century female leader
Action plan
Chapter summary
9 The Organizational Puzzle
Branding
Reputation management
Corporate ethics
Intellectual property
Digital transformation and disruption
Hiring and employee rights
Global expansion
Action plan
Chapter summary
References
Index
Backcover
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