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Index
Acknowledgments Part 1 : Getting Ready to Make RAIN Chapter 1 : Introduction
RAIN, RASP, and 10 Rainmaker Principles RAIN—Your Guide to Rainmaking Conversations RASP—Four Keys to Rainmaking Success 10 Rainmaker Principles
Chapter 2 : The Most Important Conversation You’ll Ever Have
Six Questions to Ask Yourself Outcomes from Your Conversation with Yourself
Chapter 3 : Goal and Action Planning
Why Goals Are Important Living by Goals
Chapter 4 : Understanding and Communicating Your Value Proposition
A Value Proposition Is Not a Statement Three Legs of the Value Proposition Stool Focus on Impact, Not Mechanics, to Break Free of the Commodity Trap Six Building Blocks of Value Proposition Positioning Statements Make It a Rainmaking Conversation
Part 2 : RAIN Selling Key Concepts Chapter 5 : Rapport
Building Real Rapport Questions that Build Rapport
Chapter 6 : Aspirations and Afflictions
Capturing Missed Opportunities Uncovering Aspirations and Afflictions Advocating to Uncover Needs
Chapter 7 : Impact
Two Types of Impact Make the Impact Tangible Tips for Uncovering and Communicating Impact
Chapter 8 : New Reality
Establish the New Reality Benchmark Craft Your Solution Communicate the New Reality Differentiate Your Offering, Substantiate Your Claims
Chapter 9 : Balancing Advocacy and Inquiry
Why We Talk Too Much What We Miss When We Talk Advocacy—The Yin to Inquiry’s Yang Power in Advocacy Guidelines for Balancing Advocacy and Inquiry When You Inquire, Listen to What the Prospect Says Develop Active Listening Skills
Chapter 10 : Digging Deep into Needs
Example Problem: The Production Line Stopped Again
Chapter 11 : 16 Principles of Influence in Sales
Principle 1. Attention Principle 2. Curiosity Principle 3. Desire Principle 4. Envy Principle 5. Emotional Journey Principle 6. Belief Principle 7. Justification Principle 8. Trust Principle 9. Stepping Stones Principle 10. Ownership Principle 11. Involvement Principle 12. Desire for Inclusion Principle 13. Scarcity Principle 14. Likeability Principle 15. Indifference Principle 16. Commitment
Chapter 12 : Tips for Leading Rainmaking Conversations
Stage 1. Rapport Building Stage 2. Meeting Kickoff Stage 3. Needs Discovery—Interest, Desire, Aspirations, and Afflictions Stage 4. Impact Analysis Stage 5. New Reality Stage 6. Determine FAINT and Buying Process Stage 7. Next Steps Stage 8. Meeting Follow Up
Part 3 : Maximizing Your RAIN Selling Success Chapter 13 : Prospecting by Phone
Prospecting—What It Is Demand Driven—The Buyer Drives the Demand to Buy Demand Driving—The Seller Drives the Demand to Buy Prospecting for Demand-Driven Services Prospecting with Demand-Driving Offerings A Closer Look at Cold Calls Key Concepts in Prospecting Six Essential Prospecting Outreach Formulas What’s In It For Me (WIIFM)—The Common Denominator in All Outreach Formulae Telephone Call Success Power Boosters Voicemail—To Leave or Not to Leave Overcoming Call Reluctance, Nancy Reagan Style
Chapter 14 : Handling Objections
Four Objection Types The Five-Step Objection Handling Process When Money Is (Or Appears To Be) the Objection Responding to Money Objections Handling the Unspoken Objection
Chapter 15 : Closing Opportunities, Opening Relationships
Understand What Closing Is Setting the Table for Close Ready Deals Close with the Right Actions
Chapter 16 : What You Need to Know to Sell
What Rainmakers Know
Chapter 17 : Planning Each Rainmaking Conversation
Planning Question 1: What Is the Prospect’s Current Situation? Planning Question 2: What Are My Sales Goals for this Prospect? Planning Question 3: What Is My Desired Next Outcome? Planning Question 4: What Are My Relative Strengths? Planning Question 5: What Are My Relative Vulnerabilities? Planning Question 6: What Actions Do I Need to Take Before the Next Call?
Chapter 18 : How to Kill a Sales Conversation
Killers that Make You Dead on Arrival Killers Hiding in the Open Killers Waiting to Ambush You Killers You Never See that Kill in the Dark Tendency to Get Emotionally Involved Need for Approval Nonsupportive Buy Cycle Money Discomfort Self-Limiting Record Collection I’ve Met the Enemy, and It’s Me, I Think . . .
Chapter 19 : Putting RAIN in Your Forecast Appendix and Online Resources About RAIN Group About RainToday.com RainToday.com Membership About the Authors Index Advertisement
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