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Index
Cover
Title
Copyright
Brief Table of Contents
Detailed Table of Contents
Acknowledgements
Introduction
Part I: Preparing the Ground
1. Approaches to Research
2. Planning the Project
3. Ethics and Integrity in Research
4. Reading, Referencing and the Management of Information
5. Literature Searching
6. The Review of the Literature
Part II: Selecting Methods of Data Collection
7. The Analysis of Documentary Evidence
8. Using Social Media in Research
9. Designing and Administering Questionnaires
10. Planning and Conducting Interviews
11. Diaries, Logs, Critical Incidents and Blogs
12. Observation
Part III: Interpreting the Evidence and Reporting the Findings
13. Interpreting the Evidence and Reporting the Findings
14. Writing the Report
Glossary
References
Index
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