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Index
Foreword
Preface
Introduction
1.
Learning about the People and the Work
1.1
Monday Morning
1.2
Managing One Person at a Time
1.3
Tuesday Morning
1.4
Keep a Finger on the Pulse
1.5
Wednesday Afternoon
1.6
Friday Afternoon
1.7
Gather Data About Current Work
1.8
Now Try This
2.
Bringing Order to the Chaos
2.1
Tuesday Afternoon
2.2
Create the Project Portfolio: Match the Work to the Goals
2.3
Thursday
2.4
Fast-Forward
2.5
Matching the Roles with the People
2.6
Plan to Integrate New Team Members
2.7
Friday Morning, Sam’s Second Week on the Job
2.8
Managing the Project Portfolio
2.9
Now Try This
3.
Building the Team
3.1
Monday Morning
3.2
Thursday Morning
3.3
Creating Shared Goals
3.4
Monday Morning
3.5
Provide Timely Feedback
3.6
When Feedback Doesn’t Correct the Situation
3.7
Now Try This
4.
Managing Day by Day
4.1
Monday
4.2
Create Individual Goals for Each Person
4.3
Monday Midmorning
4.4
Coaching for Success
4.5
Later That Same Day
4.6
Learning to Influence
4.7
Monday Afternoon
4.8
Capitalizing on Feedback Opportunities
4.9
Now Try This
5.
Discovering Lurking Problems
5.1
Recognize Messy Problems: Problems That Are Bigger Than One Manager Can Fix
5.2
Friday Morning
5.3
Solving Problems As a Management Team
5.4
Now Try This
6.
Building Capability
6.1
Monday Morning
6.2
Learning to Delegate
6.3
Wednesday End of Day
6.4
Notice and Appreciate Changes and Contributions
6.5
Back to Monday
6.6
Manage Yourself
6.7
Still Monday
6.8
Develop the People in Your Group Every Week
6.9
Now Try This
7.
Dealing with Corporate Realities Without Rolling Over
7.1
Tuesday Late Morning
7.2
Manage Your Boss, Stand Up for Your Team
7.3
Tuesday Just Before Noon
7.4
After Lunch
7.5
Thursday
7.6
Leading Your Team Through a Change in Priorities
7.7
Now Try This
7.8
Epilogue
7.9
What Management Is
7.10
Now Try This
Techniques for Practicing Great Management
Guidelines for Effective Coaching
Setup for Successful Delegation
Facilitation Essentials for Managers
Guide to Giving Effective Feedback
Welcoming New Hires
Setting SMART Goals
What Goes on Inside Our Heads
Manage by Walking Around and Listening
Run Effective Meetings
Making One-on-Ones Work
Preparing for Influence
Solving Problems: Create New Situations
Project Portfolio Planning Tips
Bibliography
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