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Index
Title Page Copyright Page Praise for Demand and Supply Integration Dedication Page Contents at a Glance Contents Acknowledgments About the Author Preface
What This Book Is, and What It Is Not How This Book Is Organized
1. Demand/Supply Integration
The Idea Behind DSI How DSI Is Different from S&OP Signals that Demand and Supply Are Not Effectively Integrated The Ideal Picture of Demand Supply Integration DSI Across the Supply Chain Typical DSI Aberrations DSI Principles Critical Components of DSI Characteristics of Successful DSI Implementations DSI Summary
2. Demand Forecasting as a Management Process
What Is Demand Forecasting? Defining Some Key Terms How Forecasts Are Used by Different Functions in the Firm The Forecasting Hierarchy Managing the Forecasting Process The Role of Forecasting Systems Forecasting Techniques The Need to Measure Performance Summary
3. Quantitative Forecasting Techniques
The Role of Quantitative Forecasting Time Series Analysis Regression Analysis Summary
4. Qualitative Forecasting Techniques
What Is Qualitative Forecasting? Who Does Qualitative Forecasting? Advantages of Qualitative Forecasting Techniques Problems with Qualitative Forecasting Techniques Summary: Qualitative Technique Advantages and Problems Qualitative Techniques and Tools Summary
5. Incorporating Market Intelligence into the Forecast
What Is Market Intelligence? Bottom-Up versus Top-Down Forecasts What Do Demand Forecasters Need to Do? Customer-Generated Forecasts Putting It All Together into a Final Forecast Summary
6. Performance Measurement
Why Bother Measuring Forecasting Performance Process Metrics Versus Outcome Metrics Measuring Forecasting Performance Outcome Metrics—The Results of Forecasting Excellence Summary
7. World-Class Demand Forecasting
Functional Integration Approach Systems Performance Measurement Summary of World Class Forecasting
8. Bringing It Back to Demand/Supply Integration: Managing the Demand Review
Phase I: Preparation of Initial Forecast Phase II: Gap Analysis Phase III: Demand Review Meeting Conclusions
Index Footnote
Chapter 1 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Chapter 8
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