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Index
Cover
Praise
Title Page
Copyright
Dedication
Epigraph
Foreword
Preface: A Serendipitous Journey to This Book
Acknowledgments
Introduction
The Human Factor
Trust Violation and Its Consequences
This Book's Approach: The A.B.C.'s of Behavioral Forensics
An Interdisciplinary Approach
Part I: When Fraud Is Committed
Chapter 1: Fraud Is Everywhere
The Pervasiveness of Fraud
On Making (Up) the Numbers
A Slippery Slope
From Slippery Slope to Broken Windows
Fraud Is a Human Act
Conclusion
Chapter 2: The Sins of Quantification and Other Mind-Set Impediments
The Danger of Numbers
Data Analysis Is Not Enough
Hard Numbers versus Reality
Conclusion
Chapter 3: Beyond the Fraud Triangle
The Relevance of Behavioral Approaches
Understanding White-Collar Crime
The Fraud Triangle and Other Theories of Causation
A.B.C. Theory: A New Fraud Taxonomy
Conclusion
Part II: The Foundations of Behavioral Forensics: Why Good People Do Bad Things
Chapter 4: Beyond the Fraud Triangle and into the Mind
Deception Is a Natural Phenomenon
The Mind and the Fraud Triangle
Emotions: The Power behind Psychological Defenses
Affect's Two Ties to Fraud: Motivation and Communication
Conclusion
Chapter 5: “Said the Spider to the Fly . . .”1
Emotions, Unconscious, Defenses—Oh My!
Relationships: Where Fraud Is Set in Motion
The Relationship as an End in Itself: Bernie Madoff
Lance Armstrong and His Accomplices
Where Is the Humility?
The Power of Shame
Good to Evil: How a Hardwired Emotion Is Ignored and Manipulated
When Shame Is Maladaptive at Work
False Pride: With the Threat of Shame Comes Hubris
The Predator Bullies the Professionals
The Role of Mental Illness
Conclusion
Chapter 6: The Accidental Fraudster (Bad Apple)1
Committing the Crime
Beyond Greed
Exploiting a Weakness: A Motivational Theory of the Accidental Fraudster (Bad Apple)
New Insights in Behavioral Forensics
Disregarding Risk: The Thrill of Being Close to, but Not in, Danger
Why Now? Understanding Life-Span Issues in Fraud Reversals
Lessons from Executives and Managers on the Couch
Conclusion
Chapter 7: The Bad Bushel and Beyond
Luck and Effort Distinguish Senior Executives
Life as an Executive: Excitement, Vigilance, and Caution
Trouble in the C-Suite: Overwhelmed, Overpaid, and Overconfident—Narcissism and Beyond
The Individual and the Group: Bad Bushels Arise
The Science of Persuasion
Conclusion
Part III: A Call to Action
Chapter 8: Managing the Ecology of Fraud
The Financial Markets: The Moral Foundations of Capitalism
Helping Senior Executives to Stay on the Right Side of the Line
Piercing the Rationalizations
Emotional Manipulation
On Lies and Misrepresentation
The Operational Fraud Triangle
What You Can Do Monday Morning
Recognizing Tipping Points (of the Mind)
Conclusion
Chapter 9: The Future of Behavioral Forensics
Fraud: A Global Scourge
Fraud Is Not a Problem with an Easy Answer
A Psychological Autopsy of Fraud
The Future of Behavioral Forensics
Afterword
Appendix A: The Psychology and Sociology of Fraud: Integrating the Behavioral Sciences Component into Fraud and Forensic Accounting Curricula
Appendix B: Chapter Supplements
Supplement to the Preface: 2011 ACFE Video, Inside the Fraudster's Mind
Supplement 1 to Chapter 3: “Greed Takes the Blame”
Supplement 2 to Chapter 3: “Fraud Is a Bad Thing” by Michael Grayson
Supplement to Chapter 4: The Mind Today: Peeking into the Brain
Supplement 1 to Chapter 5: Sample Phishing E-Mail—the Case from the In-Box
Supplement to Chapter 7: Executive Assessment at Morrison Associates, Ltd.
Supplement 1 to Chapter 8: Investment Guru Ken Fisher on How to Smell a Rat
Supplement 2 to Chapter 8: On the Psychology of an Unindicted Coconspirator Sought by Government as a Cooperating Witness
Supplement 3 to Chapter 8: Fraudster Modus Operandi—Convicted Felon Samuel Antar on the Art of Spinning
Bibliography
About the Author
Index
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