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Index
Cover Title Page Imprint Contents Abbreviations List of tables List of figures Introduction 01. Fundamentals of business continuity management
Background What is business continuity management? The principles of business continuity management Application of business continuity management in corporate setting Business continuity management lifecycle Summary References Further reading
02. Business continuity management system
Background What is a management system? Levels of application ISO 22301 – business continuity management system Key components of business continuity management system The Plan-Do-Check-Act (PDCA) paradigm Business continuity management system lifecycle Summary Further reading
03. Context of the organization
Background Understanding the organizational context Basic concepts: The organization and its environment Organizational context analysis Corporate analysis Threat and resilience assessment Stakeholder and regulatory analysis Organizational BCMS scoping Outsourced functions and services Summary Further reading
04. Leadership
Background Management commitment Business continuity champion Business continuity policy Summary References Further reading
05. Planning
Background Approaches to corporate resilience Management approach Process-centric approach Business continuity objectives Business continuity objective development BCMS project management Summary Further reading
06. Support
Background Resource allocation Practices of BCM professionals The professional practices Skills of BCM professionals Performance appraisal Business continuity awareness and training programme Principles of communication BCMS documentation management Principles of documentation management Summary References Further reading
07. Operation
Background Understanding the organization Characteristics of business impact analysis Characteristics of risk assessment Strategy selection and development Establish business continuity capability Incident management structure Exercise business continuity capability Summary Further reading
08. Performance evaluation
Background BCMS performance assessment BCMS evaluation criteria Approaches to performance evaluation Management review Summary Further reading
09. Improvement
Background BCMS control system Continual improvement Summary Further reading
10. Conclusion
Application of BCMS Management challenges Concluding remarks
References Index Full Imprint
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