User Story Mapping · Discover the Whole Story, Build the Right Product by Patton, Jeff -- Read -- Imperial Library of Trantor

Index

User Story Mapping Dedication Foreword by Martin Fowler Foreword by Alan Cooper Foreword by Marty Cagan Preface

Why Me? This Book Is for You If You’re Struggling with Stories Who Should Read This Book? A Few Conventions Used in This Book

The Headings Inside Each Chapter Guide You Through the Subject

How This Book Is Organized

Story Mapping from 10,000 Feet Grokking User Stories Better Backlogs Better Building

Safari® Books Online How to Contact Us

Read This First

The Telephone Game Building Shared Understanding Is Disruptively Simple Stop Trying to Write Perfect Documents Good Documents Are Like Vacation Photos Document to Help Remember Talking About the Right Thing Now and Later Software Isn’t the Point OK, It’s Not Just About People Build Less More on the Dreaded “R” Word That’s All There Is to It

1. The Big Picture

The “A” Word Telling Stories, Not Writing Stories Telling the Whole Story Gary and the Tragedy of the Flat Backlog Talk and Doc Frame Your Idea Describe Your Customers and Users Tell Your Users’ Stories Explore Details and Options

2. Plan to Build Less

Mapping Helps Big Groups Build Shared Understanding Mapping Helps You Spot Holes in Your Story There’s Always Too Much Slice Out a Minimum Viable Product Release Slice Out a Release Roadmap Don’t Prioritize Features—Prioritize Outcomes This Is Magic—Really, It Is Why We Argue So Much About MVP The New MVP Isn’t a Product at All!

3. Plan to Learn Faster

Start by Discussing Your Opportunity Validate the Problem Prototype to Learn Watch Out for What People Say They Want Build to Learn Iterate Until Viable How to Do It the Wrong Way Validated Learning Really Minimize Your Experiments Let’s Recap

4. Plan to Finish on Time

Tell It to the Team The Secret to Good Estimation Plan to Build Piece by Piece Don’t Release Each Slice The Other Secret to Good Estimation Manage Your Budget

What Would da Vinci Do?

Iterative AND Incremental Opening-, Mid-, and Endgame Strategy Slice Out Your Development Strategy in a Map It’s All About Risk Now What?

5. You Already Know How

1. Write Out Your Story a Step at a Time

Tasks Are What We Do My Tasks Are Different Than Yours I’m Just More Detail-Oriented

2. Organize Your Story

Fill in Missing Details

3. Explore Alternative Stories

Keep the Flow

4. Distill Your Map to Make a Backbone 5. Slice Out Tasks That Help You Reach a Specific Outcome That’s It! You’ve Learned All the Important Concepts Do Try This at Home, or at Work It’s a Now Map, Not a Later Map Try This for Real With Software It’s Harder The Map Is Just the Beginning

6. The Real Story About Stories

Kent’s Disruptively Simple Idea Simple Isn’t Easy Ron Jeffries and the 3 Cs

1. Card 2. Conversation 3. Confirmation

Words and Pictures That’s It

7. Telling Better Stories

Connextra’s Cool Template Template Zombies and the Snowplow A Checklist of What to Really Talk About Create Vacation Photos It’s a Lot to Worry About

8. It’s Not All on the Card

Different People, Different Conversations We’re Gonna Need a Bigger Card Radiators and Ice Boxes That’s Not What That Tool Is For

Building Shared Understanding Remembering Tracking

9. The Card Is Just the Beginning

Construct with a Clear Picture in Your Head Build an Oral Tradition of Storytelling Inspect the Results of Your Work It’s Not for You Build to Learn It’s Not Always Software Plan to Learn, and Learn to Plan

10. Bake Stories Like Cake

Create a Recipe Breaking Down a Big Cake

11. Rock Breaking

Size Always Matters Stories Are Like Rocks Epics Are Big Rocks Sometimes Used to Hit People Themes Organize Groups of Stories Forget Those Terms and Focus on Storytelling Start with Opportunities Discover a Minimum Viable Solution Dive into the Details of Each Story During Delivery Keep Talking as You Build Evaluate Each Piece Evaluate with Users and Customers Evaluate with Business Stakeholders Release and Keep Evaluating

12. Rock Breakers

Valuable-Usable-Feasible A Discovery Team Needs Lots of Others to Succeed The Three Amigos Product Owner as Producer This Is Complicated

13. Start with Opportunities

Have Conversations About Opportunities Dig Deeper, Trash It, or Think About It Opportunity Shouldn’t Be a Euphemism Story Mapping and Opportunities Be Picky

14. Using Discovery to Build Shared Understanding

Discovery Isn’t About Building Software Four Essential Steps to Discovery

1. Frame the Idea 2. Understand Customers and Users

Sketch simple personas Create organizational profiles or orgzonas Map how users work today

3. Envision Your Solution

Map your solution Words and pictures Validate completeness Validate engineering concerns Play “What-About” Don’t celebrate yet

4. Minimize and Plan

There’s always too much The secret to prioritization

Discovery Activities, Discussions, and Artifacts Discovery Is for Building Shared Understanding

15. Using Discovery for Validated Learning

We’re Wrong Most of the Time The Bad Old Days Empathize, Focus, Ideate, Prototype, Test How to Mess Up a Good Thing Short Validated Learning Loops How Lean Startup Thinking Changes Product Design

Start by Guessing Name Your Risky Assumptions Design and Build a Small Test Measure by Running Your Test with Customers and Users Rethink Your Solution and Your Assumptions

Stories and Story Maps?

16. Refine, Define, and Build

Cards, Conversation, More Cards, More Conversations… Cutting and Polishing Workshopping Stories Sprint or Iteration Planning? Crowds Don’t Collaborate Split and Thin Use Your Story Map During Delivery Use a Map to Visualize Progress Use Simple Maps During Story Workshops

17. Stories Are Actually Like Asteroids

Reassembling Broken Rocks Don’t Overdo the Mapping Don’t Sweat the Small Stuff

18. Learn from Everything You Build

Review as a Team Review with Others in Your Organization Enough Learn from Users Learn from Release to Users Outcomes on a Schedule Use a Map to Evaluate Release Readiness

The End, or Is It? Acknowledgments References Index Colophon Copyright

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