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Index
Cover Page
How to Instantly Connect with Anyone
Copyright Page
Contents
Introduction: What Determines Social and Professional Success?
PART ONE: SEVEN LITTLE TRICKS TO MAKE A GREAT IMPRESSION BEFORE PEOPLE EVEN MEET YOU
How to Develop Excellent Eye Contact in Ten Easy Steps
How to Use Your Eyes to Make People Crave Your Approval
How to Wear Confidence When Meeting People
How to Make People Appreciate Your Introduction
How to Get Them “Dying to Meet You”
How to Make Everyone Anxious to Hear Your Opinion
PART TWO: ELEVEN LITTLE TRICKS TO TAKE THE “HELL” OUT OF “HELLO” AND PUT THE “GOOD” IN “GOOD-BYE”
How to Have a One-of-a-Kind, Noticeably Outstanding Handshake
How to Exchange Business Cards with Class
How to Be a Successful Networking Conversationalist
How to Give—or Avoid—Social Hugs
How to Detect if Someone’s Hug Is Fake
How to Show You Like Someone With out Being Forward
How to Play It Cool or Play It Hot in Business and Love
How to Say Hello to Prestigious People
How to Meet the People You Want
How to Make a Great Last Impression
PART THREE: TWELVE LITTLE TRICKS TO DEVELOP AN EXTRAORDINARY GIFT OF GAB
How to Get Lively Conversation Going with People You’ve Just Met
How to Start a Friendship with Complete Strangers
How to Never Hesitate Starting or Joining a Conversation
How to Make Your Point When You Keep Getting Interrupted
How to Make Friends with Those Who Don’t Speak Your Native Language
How to Tailor Your Talk to Your Listener(s)
How to Talk to Less Advantaged People
How to Save Someone from “Dying of Embarrassment”
How to Smoothly Change the Subject
How to Know When to Never Change the Subject
How to Not Give the Same Answer Twice
PART FOUR: TEN LITTLE TRICKS TO ACTUALLY ENJOY PARTIES!
How to Make Friends at a Big Party
How to Meet the People You Want in an Unusual Way
How to Never Look Lost and Lonely at a Gathering
How to Ask Great Conversation-Starter Questions
How to Save Face When You’ve Forgotten a Name
How to Hide the Fact That You Haven’t a Clue What They’re Talking About
How to Get away from Nonstop Talkers
How to Deal with VIPs at Social Events
PART FIVE: FIVE LITTLE TRICKS TO HANDLE INVITATIONS: THE GOOD, THE BAD, AND THE BUMMERS
How to Increase the Chances of Someone Saying “Yes” to Your Invitation
How to Turn Someone Down While Retaining His or Her Affection
How to Handle an Unavoidable Bummer
How to Prevent People Wishing They’d Never Invited You
How to Impress Guests
PART SIX: THIRTEEN LITTLE TRICKS TO BE A COOL COMMUNICATOR
How to Play It Cool When You’re Late
How to Come Out Smelling like a Rose When You’re as Guilty as Heck
How to Come Across as Dependable and Competent
How to Talk Behind People’s Backs so They Love It
How to Make Everyone Comfortable Speaking with You
How to Make People Look Up to You
How to Exude a More Authoritative Air
How to Make Your Signature 21 Percent More Prestigious
How to Laugh Your Way to Being Respected
How to Escape Bores With out Hurting Their Feelings
How to Read People’s Minds
PART SEVEN: TWELVE LITTLE TRICKS TO AVOID THE THIRTEEN MOST COMMON DUMB THINGS YOU SHOULD NEVER SAY OR DO
How to Avoid People Thinking You Have No Status at Your Job
How to Avoid Sounding like Someone Else Rules Your Life
How to Avoid People Saying “Get a Life!”
How to Know When Not to Be Friendly
How to Avoid Sounding Dishonest
How to Avoid Sounding Immature
How to Avoid Big Cats Considering You Commonplace
How to Avoid Common Dumb Phrases People Say All the Time
How to Avoid Alienating Friends When Traveling
How to Avoid a Common Holiday Custom That Makes You Look like a Little Puss to Big Cats
PART EIGHT: ELEVEN LITTLE TRICKS TO GIVE YOUR E-MAIL TODAY’S PERSONALITY AND TOMORROW’S PROFESSIONALISM
How to Prove You Are Special When You Are Out of the Office
How to Make People Smile When They See Your Message
How to Make Your E-Mail Sound Confident
How to Avoid Sounding Egotistical in Your E-Mail
How to Sound like You Have a Crystal Ball
How to Avoid Making People Think You’re Goofing Off at Work
How to Avoid E-Mail Humiliation—or Worse!
How to Sign Your Messages in the New Millennium
PART NINE: TEN LITTLE TRICKS TO MAKE A BIG IMPRESSION ON YOUR CELL (A.K.A. “PHONE”)
How to Know When to E-Mail, When to Phone
How to Boost Their Self-Esteem with Your Cell Phone
How to Deal with a Caller When You Don’t Know Who the Heck It Is
How to Get Rid of “Talk Your Ear Off” People
How to Please Them by Hanging Up on Them
How to Sound Cool Giving Your Phone Number
How to Impress Them with Your Voice Mail Message
How to Make Your Phone Voice “Music to Their Ears”
How the Phone Can Reveal Who the Boss Is in a Relationship
PART TEN: FIVE LITTLE TRICKS TO DEEPEN THE RELATIONSHIPS YOU ALREADY HAVE
How to Win Their Hearts—a Year Later!
How to Make Them Always Remember Your “Thank You”
How to Give Them Compliments They’ll Never Forget
How to Enhance Your Relationship with Your Partner
How to React When Your Partner Calls You the Wrong Name
A Final Visit to the Laboratory
Bibliography
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