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Index
Acknowledgments From the Author 1 The Exceptional Presenter
What Makes a Presenter Exceptional? Open Up! Own the Room
2 It’s Not Where You Start, It’s Where You Finish
Do Not Discount Your Potential as a Presenter Do Not Underestimate the Power of Your Delivery Do Not Underestimate How Often You Use These Skills A Cascade of Benefits Awaits the Exceptional Presenter How Are You Positioned as a Presenter?
3 Present to Win or Prepare to Lose
How Was I to Know? No One Ever Told Me! The Cost of Average Illustrated What is the Cost of Average? Rate Yourself as a Presenter
4 Organized: Structuring Your Story
What Did He Just Say? The Five Components of Any Presentation How to “Tell Them What You’re Going to Tell Them” Frame Your “Real Life” Presentation How to “Tell Them” How to “Tell Them What You Just Told Them” End with a Purpose Statement Attention-Grabbing Openings If You Don’t Look Organized, You Won’t Appear Prepared The 60/20 Rule Presentation Prep Sheet
5 Passionate
The Power of Non-Verbal Communication Posture What is an Effective Base Posture When Standing? The Most Common Presentation Posture: T-Rex Other Speaker Positions and the Messages They Send What is the Most Effective Seated Position? Square Up Presenting from Behind a Lectern Fidgety Hands Can You Handle the Pressure? Five Tips to Appear Relaxed, Confident, and Professional Practicing to Solidify Exceptional Posture Gestures Five Effective Ways to Incorporate Gestures Visual Aids Practice Opportunities Abound Gestures in Summary The Dynamics of Voice Volume Inflection Pacing/Tempo Eliminate Verbal Graffiti Be Aware of the “Condescendors” Observation Sheet
6 Engaging: To Earn Their Respect, You Must First Connect
Rules of Engagement
7 Natural 8 Understand Your Audience
Tips to Learn More about Your Audience Questions to Ask
9 Practice
Delivery Skills Weekly Practice Chart
10 Quick on Your Feet: Conducting Successful Q&A Sessions
Q&A Tips and Techniques Q&A Reminders Buying Time to Gather Your Thoughts Team Presentations and Q&A Exceptional Q&A: British Prime Minister Tony Blair
11 Using Nervous Energy to Create Positive Results
You’re Not Different—Most People Get Nervous The Mental Game of Presenting Focus the Spotlight on Your Message and Your Audience Convert Nervous Energy to Positive Energy Techniques for Controlling the Fear
12 Your Introduction Is Important 13 Do Not Accept Average When You Can Be Exceptional
Conclusion Presentation Sheets Personal Improvement Goals Presentation Assessment Form Delivery Skills Weekly Practice Chart Observation Sheet Presentation Prep/Outline Sheet About the Author
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