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Index
Acknowledgments
From the Author
1 The Exceptional Presenter
What Makes a Presenter Exceptional?
Open Up!
Own the Room
2 It’s Not Where You Start, It’s Where You Finish
Do Not Discount Your Potential as a Presenter
Do Not Underestimate the Power of Your Delivery
Do Not Underestimate How Often You Use These Skills
A Cascade of Benefits Awaits the Exceptional Presenter
How Are You Positioned as a Presenter?
3 Present to Win or Prepare to Lose
How Was I to Know? No One Ever Told Me!
The Cost of Average Illustrated
What is the Cost of Average?
Rate Yourself as a Presenter
4 Organized: Structuring Your Story
What Did He Just Say?
The Five Components of Any Presentation
How to “Tell Them What You’re Going to Tell Them”
Frame Your “Real Life” Presentation
How to “Tell Them”
How to “Tell Them What You Just Told Them”
End with a Purpose Statement
Attention-Grabbing Openings
If You Don’t Look Organized, You Won’t Appear Prepared
The 60/20 Rule
Presentation Prep Sheet
5 Passionate
The Power of Non-Verbal Communication
Posture
What is an Effective Base Posture When Standing?
The Most Common Presentation Posture: T-Rex
Other Speaker Positions and the Messages They Send
What is the Most Effective Seated Position?
Square Up
Presenting from Behind a Lectern
Fidgety Hands
Can You Handle the Pressure?
Five Tips to Appear Relaxed, Confident, and Professional
Practicing to Solidify Exceptional Posture
Gestures
Five Effective Ways to Incorporate Gestures
Visual Aids
Practice Opportunities Abound
Gestures in Summary
The Dynamics of Voice
Volume
Inflection
Pacing/Tempo
Eliminate Verbal Graffiti
Be Aware of the “Condescendors”
Observation Sheet
6 Engaging: To Earn Their Respect, You Must First Connect
Rules of Engagement
7 Natural
8 Understand Your Audience
Tips to Learn More about Your Audience
Questions to Ask
9 Practice
Delivery Skills Weekly Practice Chart
10 Quick on Your Feet: Conducting Successful Q&A Sessions
Q&A Tips and Techniques
Q&A Reminders
Buying Time to Gather Your Thoughts
Team Presentations and Q&A
Exceptional Q&A: British Prime Minister Tony Blair
11 Using Nervous Energy to Create Positive Results
You’re Not Different—Most People Get Nervous
The Mental Game of Presenting
Focus the Spotlight on Your Message and Your Audience
Convert Nervous Energy to Positive Energy
Techniques for Controlling the Fear
12 Your Introduction Is Important
13 Do Not Accept Average When You Can Be Exceptional
Conclusion
Presentation Sheets
Personal Improvement Goals
Presentation Assessment Form
Delivery Skills Weekly Practice Chart
Observation Sheet
Presentation Prep/Outline Sheet
About the Author
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