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Index
CONTENTS Preface Chapter 1: Solving the Identity Crisis
How to determine what executives want from their EPMO
Establishing the character
Transforming the EPMO into a profit centre
Identify expensive resources to replace with EPMO resources Doing the sums Actively compete for EPMO staff placements
Establishing the service model
Corporate project road map Portfolio management Project methodology, standards, and tools Programme delivery Build, operate, and transfer (BOT) EPMOs Task force initiatives
Putting together a road map for the EPMO
EPMO transformation Service portfolio E2e project methodology Resourcing and certification Automation Selling
Chapter 2: The Quest for Standardisation of the Corporate Project Methodology
Determining the size of the corporate project road map
Establish a project filtration standard How much money is available to spend on projects? Use historical data to determine company’s capability to deliver Use critical resource headcount to estimate the number of projects Intelligent planning Executive threshold to sponsor projects and programmes
The corporate planning process and the corporate project road map Introducing the end–to-end (e2e) project methodology Setting the right expectations for the project management journey
Clarifying the tale of two life cycles: Projects vs Products
Defining the methodology
Good traits Laying the correct foundation Identifying the project stages The project document map Using logs to record active project data Enforcing governance Customisation for other business units
Implementing the methodology Measuring project success
Chapter 3: Enhancing the Project Experience
Need for a special type of project manager Executive initiatives require a project president The project council and learning from project mistakes
The project council delivers several benefits
Employ game mechanics to motivate project teams
Productivity Recognition Rewards
Chapter 4: Enabling the EPMO to Go to Market
Addressing EPMO resourcing requirements
Understanding the executive demand The resourcing model The right blend of experience and youth Training
Is it worth pursuing ISO 9001? Automating the EPMO: A challenge in itself
Acceptance of the EPMO’s mandate Stability is mandatory Capture 360 requirements Avoid duplication of data Avoid a big bang approach
Selling your EPMO
Road shows EPMO intranet Brochures and newsletters Mentoring and coaching opens doors Trial services
Chapter 5: EPMO and Corporate Politics
Addressing the project manager who can only micromanage Executive motives and outsourcing deals EPMO and executive politics Can the EPMO add to the company’s social responsibility profile? Reflections
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