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Index
About This eBook
Title Page
Copyright Page
Praise from the First Edition of Making Strategy Work
Dedication
Contents at a Glance
Table of Contents
About the Author
Introduction to the Second Edition
Acknowledgments
Introduction to the First Edition
Learning from Experience
What You Need to Lead
The Big Picture
Effective Change Management
Applying What You Learn
The Bottom Line
On a Final Note
A Few Thanks
Part I: Key Factors in Strategy Execution: Creating an Integrated Approach to Making Strategy Work
Chapter 1. Strategy Execution Is the Key
Introduction
Execution Is a Key to Success
Additional Challenges and Obstacles to Successful Execution
The Results: Obstacles to Successful Strategy Execution
The Execution Challenge
Summary
Endnotes
Chapter 2. Overview and Model: Making Strategy Work
Introduction
Common Versus Unique Execution Solutions
A Need for Action
A Model of Strategy Execution
Another View of the Model of Strategy Execution
Context of Execution Decisions
Summary
Endnotes
Chapter 3. The Path to Successful Execution: Good Strategy Comes First
Introduction
Is the Impact of Strategy Overrated?
Issue #1: The Need for Sound Planning and a Clear, Focused Strategy
The Service Business
Issue #2: The Importance of Integrating Corporate and Business Strategies
Issue #3: Thinking Short Term—The Need to Define and Communicate the Operational Components of Strategy
Issue #4: Understanding the “Demands” of Strategy and Successful Execution
Summary
Endnotes
Chapter 4. Organizational Structure and Execution
Introduction
The Challenge of Structural Choice
The Critical Structural Issues
Summary
Endnotes
Chapter 5. Managing Integration: Effective Coordination and Information Sharing
Introduction
The Importance of Integration
Interdependence and Coordination Methods
Facilitating Information Sharing, Knowledge Transfer, and Communication
Clarifying Responsibility and Accountability
Responsibility Plotting and Role Negotiation
Summary
Endnotes
Chapter 6. Incentives and Controls: Supporting and Reinforcing Execution
Introduction
Role of Incentives and Controls
Incentives and Execution
Controls: Feedback, Learning, and Adaptation
The Strategy Review: Integrating Planning, Execution, and Control
Summary
Endnotes
Chapter 7. Managing Change
Introduction
Managing Change: A Continuing Challenge
Steps in Managing Change
A Model of Change and Execution
Summary
Endnotes
Chapter 8. Managing Culture and Culture Change
Introduction
What Is Culture?
A Model of Culture and Cultural Change
Summary
Endnotes
Chapter 9. Power, Influence, and Execution
Introduction
A View of Power and Influence
Power and Execution
Summary
Endnotes
Part II: Applications
Chapter 10. Making Mergers and Acquisitions Work
Introduction
Making Merger and Acquisition Strategies Work
Using the Present Model and Approach to Execution
Managing Change
Managing Culture and Culture Change
The Critical Role of Leadership
Summary
Endnotes
Chapter 11. Making Global Strategy Work
Introduction
Types of Global Growth and Execution Decisions
Summary
Endnotes
Chapter 12. Executing Strategy in Service Organizations
Introduction
Similarities: Executing Strategy in Service Businesses
Service Businesses: Possible Differences Affecting Strategy Execution
Categories or Types of Service Organizations
Strategy Execution in People-Based Professional Service Organizations
Summary: Strategy Execution in Service Organizations
Endnotes
Chapter 13. Project Management and Strategy Execution
Introduction
Possible Benefits of a Project Management Approach
An Example: Project Management and Making Strategy Work
Potential Pitfalls with Project Management
Summary
Endnotes
Appendix
Index
Financial Times Press
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