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Index
Cover
Title Page
Copyright
Dedication
About the Authors
Preface
Changes in the fifth edition
Companion websites
Acknowledgments
Chapter 1: Introduction to research
What is research?
Business research
Types of business research: applied and basic
Managers and research
The manager and the consultant–researcher
Internal versus external consultants/researchers
Knowledge about research and managerial effectiveness
Ethics and business research
Summary
Discussion Questions
Chapter 2: Scientific investigation
The hallmarks of scientific research
Some obstacles to conducting scientific research in the management area
The hypothetico-deductive method
Other types of research
Summary
Discussion Questions
Chapter 3: The research process: the broad problem area and defining the problem statement
Broad problem area
Preliminary information gathering
Literature review
Defining the problem statement
The research proposal
Managerial implications
Ethical issues in the preliminary stages of investigation
Summary
Discussion Questions
Practice Projects
Appendix
Chapter 4: The research process: theoretical framework and hypothesis development
The need for a theoretical framework
Variables
Theoretical framework
Hypothesis development
Hypothesis testing with qualitative research: negative case analysis
Managerial implications
Summary
Discussion Questions
Practice Project
Chapter 5: The research process: elements of research design
The research design
Purpose of the study: exploratory, descriptive, hypothesis testing (analytical and predictive), case study analysis
Type of investigation: causal versus correlational
Extent of researcher interference with the study
Study setting: contrived and noncontrived
Unit of analysis: individuals, dyads, groups, organizations, cultures
Time horizon: cross-sectional versus longitudinal studies
Review of elements of research design
Managerial implications
Summary
Discussion Questions
Chapter 6: Measurement of variables: operational definition
How variables are measured
Operationalization of variables
International dimensions of operationalization
Summary
Discussion Questions
Chapter 7: Measurement: scaling, reliability, validity
Scales
Rating scales
Ranking scales
International dimensions of scaling
Goodness of measures
Reflective versus formative measurement scales
Summary
Discussion Questions
Appendix
Chapter 8: Data collection methods
Sources of data
Data collection methods
International dimensions of surveys
Managerial implications
Ethics in data collection
Summary
Discussion Questions
Chapter 9: Experimental designs
The lab experiment
The field experiment
Trade-off between internal and external validity
Factors affecting the validity of experiments
Identifying threats to validity
Internal validity in case studies
Review of factors affecting internal and external validity
Types of experimental design and validity
Simulation
Ethical issues in experimental design research
Managerial implications
Summary
Discussion Questions
Appendix
Chapter 10: Sampling
Population, element, sample, sampling unit, and subject
Parameters
Reasons for sampling
Representativeness of samples
Normality of distributions
The sampling process
Probability sampling
Nonprobability sampling
Examples of when certain sampling designs would be appropriate
Sampling in cross-cultural research
Issues of precision and confidence in determining sample size
Sample data, precision, and confidence in estimation
Trade-off between confidence and precision
Sample data and hypothesis testing
Determining the sample size
Importance of sampling design and sample size
Efficiency in sampling
Sampling as related to qualitative studies
Managerial implications
Summary
Discussion Questions
Chapter 11: Quantitative data analysis
Getting the data ready for analysis
Getting a feel for the data
Excelsior Enterprises – descriptive statistics part 1
Testing goodness of data
Excelsior Enterprises – descriptive statistics part 2
Summary
Discussion Questions
Chapter 12: Quantitative data analysis: hypothesis testing
Introduction
Type I errors, type II errors, and statistical power
Choosing the appropriate statistical technique
Testing a hypothesis about a single mean
Testing hypotheses about two related means
Testing hypotheses about two unrelated means
Testing hypotheses about several means
Regression analysis
Other multivariate tests and analyses
Excelsior Enterprises – hypothesis testing
Data warehousing, data mining, and operations research
Some software packages useful for data analysis
Summary
Discussion Questions
Chapter 13: Qualitative data analysis
Introduction
Data reduction
Data display
Drawing conclusions
Reliability and validity in qualitative research
Some other methods of gathering and analyzing qualitative data
Summary
Discussion Questions
Chapter 14: The research report
The report
The written report
Oral presentation
Summary
Discussion Questions
Appendix
A final note to students
Statistical tables
Glossary
Bibliography
Index
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