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Index
Cover Half Title Title Page Copyright Contents Foreword Preface Acknowledgements Figure Credits Biography Part 1: The Development and Nature of Shopping Environments
1. The Big Issues
Issues Facing Shopping Centres Today Social and Human Issues
Buying an Experience Increasing Expectations Making a Destination Customers Become Guests Demographic Change Catering Facilities Safety and Security Leisure and Entertainment Women Shop Most in the UK Shopping Habits
Planning Issues
Environmental Awareness Integrated Transport Policies
Economic Issues
Maturity of the Market Competition Need to Modernise Town Centre Facilities Expectations Value Importance of the Customer Tenant Mix Constant Change Global Retailers Economies of Scale Emerging Competition Anchors Remain Important Shopfronts Raise their Skirts
The Big Challenges
2. Historical Evolution of Places for Shopping
Ancient Times
Early Civilisation Roman Forums
Medieval To 19th Century
Medieval Market and Town Halls – 11th–16th Centuries Eastern Bazaars Exchanges Streets of Europe Market and Fair Buildings First Generation of Planned Shopping Arcades Bazaars and Department Stores
Other Shopping Influences
Chain Stores Supermarkets
The Beginning of Shopping Centres
The Suburban Malls Precincts Central Area Redevelopments Festival Retailing
Part 2: The Contemporary Types of Shopping Centre
3. Overview
Increased Pace of Evolution The Evolution of Categorisation
Catchment Location Tenant Mix Style of Retailing Physical Form Combination with Other Uses 1st or 2nd Generation
The Types of Shopping Environment
4. Out-of-Town Suburban Shopping
Establishing the Form
Evolution of the Suburban Mall American Influences on European Centres
Regional Shopping Centres Regional Shopping and Leisure Centres New Town Regional Malls Reinvention of the Regional Shopping Centre Lifestyle Centres Retail Resorts Hybrid Centres Non-Town-Centre Shopping Malls Retail Parks Factory Outlet Centres Entertainment Centres
5. Town Centre Shopping
The Big Issues Evolution Of Town Centre Shopping
American Origins Early European Town Centre Shopping Further Developments
Town Centre Malls Galleria And Vertical Malls Speciality Shopping The First Generation of Urban Shopping Centres New Urban Quarters
Rotterdam Nijmegen Manchester
Projects in the Pipeline
Victoria Square, Belfast Paradise Street, Liverpool The Paradise Street Quarters
6. Emerging Types of Shopping
Retail Entertainment Destinations
Free-Standing Destinations Retail Entertainment Districts
Focused Retail Centres Railway Transport Oriented Retail
Destination Stations Neighbourhood Stations
Airport Concourse Retail Other Emerging Trends
Stores with an Experience Instore Education
Part 3: The Design Guides
7. What Makes a Successful Shopping Centre
Unique Qualities of Shopping Centres The Different Stakeholders
Developer/Owners
Developer/Owners Objectives
Tenants
Tenants Objectives
Customers
Customer Influences
Custodians and Social Responsibility Interdependence of the Stakeholders
Different Types of Client
The Appointing Client Developers
Objectives Skills and Characteristics
Property Companies
Objectives Skills and Characteristics Additional Skills and Characteristics of a Shopping Centre Property Company
Financial Institutions
Objectives Skills and Characteristics
Coexistence and Interdependence
8. Initiating the Project – The Fundamental Issues
Starting the Project – the Brief
The Initiating Team The Fundamental Issues
Testing The Location
General Considerations Strategic Considerations Customer Surveys Opinion Based Surveys Relationship with Other Developments Type of Location
Out-of-Town Town Centre
Establishing the Size
Retailer Demand Surveys Optimum Size Testing the Site
Tuning the Tenant Mix
Research Surveys Wish List of Tenants Balanced Mix Catering Tenant Grouping A Range of Shop Unit Sizes Two-Level Shops
Site Accessibility
Access and Catchment Specialist Advice Public Transport
Buses Taxis Trams Trains
Private Cars and Car Parking Pedestrian Access Cycle-Ways Service Vehicles Fire-Fighting Access Refuse Management and Access
Defining the Site
Land Assembly Compulsory Purchase
Layout (Organisational Framework)
General Layout Objectives
Single or Multi-Level
Key Factors of Influence
Location of the Site Available Land The Brief Type of Accommodation Land Value
Types of Multi-Level Solution
Single Level Two Levels Three or more Levels
Multi-Level Schemes
Open, Covered or Enclosed
Recent Trends in Shopping Environments A Move Away from Enclosed Centres
Return to Mixed Use
Leisure and Catering Residential Civic Uses and Libraries Hotels Offices
9. Types of Accommodation
The Principal Types of Shop Unit Shops
Shop Unit Size Frontage Module Shop Proportion Multi-Level Shops Vertical Dimensions Mezzanines and Additional Floors Grids Floor Loading
Medium Space User Shops (MSUs) Anchor Stores Shell Completion to Shops Catering Facilities
Location Considerations Types of Catering Format
1 Food Courts 2 Restaurant Clusters 3 Individual Beverage Areas 4 Bar Clusters
Leisure Facilities
General Combinations with Retail Facilities Types of Leisure Facility
Multi-Screen Cinemas Arthouse Cinemas Family Entertainment Centres (FECs) Bowling Alleys Casinos Bingo Halls Nightclubs Entertainment Venues Health Clubs Rides Specialist Leisure Facilities (Climbing Walls and Sculptures, Skate Board Parks, White Water Rafting, Four-Wheel Drive Courses, Go-Kart Courses, Golf Driving Ranges) Leisure for Entertainment Centres Other Leisure Facilities Shopping as Leisure
Compatibility with Other Uses
Design Guidelines for Tenant Shop Fitting
Tenant’s Shop Fitting Guideline Shopfront Guidelines Coordinating Site Work
10. Front of House Areas – The Public Spaces
Public Circulation Space
The Armature (The Organisational Framework) Functional and Qualitative Requirements Types of Space
Open Spaces Covered Spaces Enclosed Spaces Hybrid Spaces
Practical and Cost Considerations Attracting Tenants
Horizontal Circulation and Layout
Layout Guidelines Types of Layout
Linear Arrangements Circuits Journeys Keyholes Routes Networks
Dimensional Requirements
Public Circulation Space – Widths Public Circulation Space – Lengths Bridge Connections
Visibility between Floors
Vertical Dimensions Spatial Relationship with Structure Gallery Edge Profiles Balustrade Design
Vertical Circulation
Positioning General Types of Vertical Circulation Stairs Ramps Escalators
Escalator Configuration Two-Level Configurations Multiple-Level Configurations Escalator Finishes
Travelators Lifts
Customer Care Facilities
Public Toilets Crèches Shopmobility Other Facilities (Centre Management)
Car Parking
Characteristics Surface Car Parking Over the Centre Parking Basement Parking Decked Parking Flat Plate Multi-Storey Car Parks Split Deck Car Parks Other Arrangements Design Considerations
Car Park Capacity Bay Dimensions Ramps Pedestrian Circulation Vertical Circulation Lighting Signage Payment Systems Barrier Capacity Management
11. The Elements and Features of Public Spaces
Roofs
Types of Roof
Partially Covered Spaces Fully Glazed Roofs Partially Glazed and Solid Roofs Solid Roofs and Glazed Clerestories
Types of Roof Structure Roof Glazing Materials Shading Devices Roof Linings
Floors
Types of Floor Finish Practical Considerations
Balustrades and Handrails
Balustrades Handrails Practical Considerations
Walls, Pilasters and Bulkheads
Walls Pilasters Bulkheads
Features
Water Features Sculpture Clocks and Instruments Seating Planting
Lighting
Background and General Lighting Feature Lighting Effect Lighting Types of Luminaire
12. Back of House Areas and Installations
Characteristics and Types of Area Management Facilities
Activities and Responsibilities Management Accommodation
Location Size Typical Facilities
Access And Deliveries
Importance of Deliveries Service Yards
Positioning Types of Yard Refuse Space Unloading Docks Security Management Lighting Finishes
Delivery Corridors (Service Corridors) Service Lifts Interconnecting Stairs
Plant and Installation Space
Service Distribution (Corridors and Risers) Landlord’s Plant Rooms
Statutory Service Connections Water Storage Storm Water Holding Tanks Emergency Generators Lift Motor Rooms Space Heating and Cooling Ventilation Plant Smoke Ventilation Combined Heat and Power Working Space
Provision for Tenants’ Plant Control Rooms
Environmental Issues
Typical Energy Use Primary Energy Source Location Material Selection Component Design Avoiding Waste Operational Efficiency Alternative Energy Sourcing Heat Transfer Efficient Systems and Controls Mitigating Heat Build up Sensible Comfort Standards The Future
Fire Safety
Regulations Means of Escape Control of Smoke Prevention of Fire Spread Access for Fire-Fighting Facilities Management Systems and Procedures
13. Economic and Commercial Considerations
Overall Objectives Finding the Opportunity Assessing if a Project will be Successful Managing the Process and Risk
Planning Site Assembly Efficient Design Delivery Time Completion Dates Funding Leasing
Making a Profit
Development Appraisals Terminology
Development (or Capital) Value Interest Tenant Incentives Development Profit Development Yield (Return on Cost) Net Present Value Rental Returns
The Bottom Line Influence
Other Considerations and Drivers
Size of Development Economic Cycles Development Agreement Funding Agreements
14. Future Places for Shopping
Continual Evolution Environmental Drivers
Planning Environmental Awareness
Market Drivers
Maturity of the Market Intensification Research Analysis Comprehensive Development Specialised Development Regional Control Bigger Shops
Customer Drivers
Experiential Informative User-Friendly and Convenient
Going Forward
Index
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