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Index
Cover
Half Title
Title Page
Copyright
Contents
Foreword
Preface
Acknowledgements
Figure Credits
Biography
Part 1: The Development and Nature of Shopping Environments
1. The Big Issues
Issues Facing Shopping Centres Today
Social and Human Issues
Buying an Experience
Increasing Expectations
Making a Destination
Customers Become Guests
Demographic Change
Catering Facilities
Safety and Security
Leisure and Entertainment
Women Shop Most in the UK
Shopping Habits
Planning Issues
Environmental Awareness
Integrated Transport Policies
Economic Issues
Maturity of the Market
Competition
Need to Modernise Town Centre Facilities
Expectations
Value
Importance of the Customer
Tenant Mix
Constant Change
Global Retailers
Economies of Scale
Emerging Competition
Anchors Remain Important
Shopfronts Raise their Skirts
The Big Challenges
2. Historical Evolution of Places for Shopping
Ancient Times
Early Civilisation
Roman Forums
Medieval To 19th Century
Medieval Market and Town Halls – 11th–16th Centuries
Eastern Bazaars
Exchanges
Streets of Europe
Market and Fair Buildings
First Generation of Planned Shopping
Arcades
Bazaars and Department Stores
Other Shopping Influences
Chain Stores
Supermarkets
The Beginning of Shopping Centres
The Suburban Malls
Precincts
Central Area Redevelopments
Festival Retailing
Part 2: The Contemporary Types of Shopping Centre
3. Overview
Increased Pace of Evolution
The Evolution of Categorisation
Catchment
Location
Tenant Mix
Style of Retailing
Physical Form
Combination with Other Uses
1st or 2nd Generation
The Types of Shopping Environment
4. Out-of-Town Suburban Shopping
Establishing the Form
Evolution of the Suburban Mall
American Influences on European Centres
Regional Shopping Centres
Regional Shopping and Leisure Centres
New Town Regional Malls
Reinvention of the Regional Shopping Centre
Lifestyle Centres
Retail Resorts
Hybrid Centres
Non-Town-Centre Shopping Malls
Retail Parks
Factory Outlet Centres
Entertainment Centres
5. Town Centre Shopping
The Big Issues
Evolution Of Town Centre Shopping
American Origins
Early European Town Centre Shopping
Further Developments
Town Centre Malls
Galleria And Vertical Malls
Speciality Shopping
The First Generation of Urban Shopping Centres
New Urban Quarters
Rotterdam
Nijmegen
Manchester
Projects in the Pipeline
Victoria Square, Belfast
Paradise Street, Liverpool
The Paradise Street Quarters
6. Emerging Types of Shopping
Retail Entertainment Destinations
Free-Standing Destinations
Retail Entertainment Districts
Focused Retail Centres
Railway Transport Oriented Retail
Destination Stations
Neighbourhood Stations
Airport Concourse Retail
Other Emerging Trends
Stores with an Experience
Instore Education
Part 3: The Design Guides
7. What Makes a Successful Shopping Centre
Unique Qualities of Shopping Centres
The Different Stakeholders
Developer/Owners
Developer/Owners Objectives
Tenants
Tenants Objectives
Customers
Customer Influences
Custodians and Social Responsibility
Interdependence of the Stakeholders
Different Types of Client
The Appointing Client
Developers
Objectives
Skills and Characteristics
Property Companies
Objectives
Skills and Characteristics
Additional Skills and Characteristics of a Shopping Centre Property Company
Financial Institutions
Objectives
Skills and Characteristics
Coexistence and Interdependence
8. Initiating the Project – The Fundamental Issues
Starting the Project – the Brief
The Initiating Team
The Fundamental Issues
Testing The Location
General Considerations
Strategic Considerations
Customer Surveys
Opinion Based Surveys
Relationship with Other Developments
Type of Location
Out-of-Town
Town Centre
Establishing the Size
Retailer Demand Surveys
Optimum Size
Testing the Site
Tuning the Tenant Mix
Research Surveys
Wish List of Tenants
Balanced Mix
Catering
Tenant Grouping
A Range of Shop Unit Sizes
Two-Level Shops
Site Accessibility
Access and Catchment
Specialist Advice
Public Transport
Buses
Taxis
Trams
Trains
Private Cars and Car Parking
Pedestrian Access
Cycle-Ways
Service Vehicles
Fire-Fighting Access
Refuse Management and Access
Defining the Site
Land Assembly
Compulsory Purchase
Layout (Organisational Framework)
General Layout Objectives
Single or Multi-Level
Key Factors of Influence
Location of the Site
Available Land
The Brief
Type of Accommodation
Land Value
Types of Multi-Level Solution
Single Level
Two Levels
Three or more Levels
Multi-Level Schemes
Open, Covered or Enclosed
Recent Trends in Shopping Environments
A Move Away from Enclosed Centres
Return to Mixed Use
Leisure and Catering
Residential
Civic Uses and Libraries
Hotels
Offices
9. Types of Accommodation
The Principal Types of Shop
Unit Shops
Shop Unit Size
Frontage Module
Shop Proportion
Multi-Level Shops
Vertical Dimensions
Mezzanines and Additional Floors
Grids
Floor Loading
Medium Space User Shops (MSUs)
Anchor Stores
Shell Completion to Shops
Catering Facilities
Location Considerations
Types of Catering Format
1 Food Courts
2 Restaurant Clusters
3 Individual Beverage Areas
4 Bar Clusters
Leisure Facilities
General Combinations with Retail Facilities
Types of Leisure Facility
Multi-Screen Cinemas
Arthouse Cinemas
Family Entertainment Centres (FECs)
Bowling Alleys
Casinos
Bingo Halls
Nightclubs
Entertainment Venues
Health Clubs
Rides
Specialist Leisure Facilities
(Climbing Walls and Sculptures, Skate Board Parks, White Water Rafting, Four-Wheel Drive Courses, Go-Kart Courses, Golf Driving Ranges)
Leisure for Entertainment Centres
Other Leisure Facilities
Shopping as Leisure
Compatibility with Other Uses
Design Guidelines for Tenant Shop Fitting
Tenant’s Shop Fitting Guideline
Shopfront Guidelines
Coordinating Site Work
10. Front of House Areas – The Public Spaces
Public Circulation Space
The Armature (The Organisational Framework)
Functional and Qualitative Requirements
Types of Space
Open Spaces
Covered Spaces
Enclosed Spaces
Hybrid Spaces
Practical and Cost Considerations
Attracting Tenants
Horizontal Circulation and Layout
Layout Guidelines
Types of Layout
Linear Arrangements
Circuits
Journeys
Keyholes
Routes
Networks
Dimensional Requirements
Public Circulation Space – Widths
Public Circulation Space – Lengths
Bridge Connections
Visibility between Floors
Vertical Dimensions
Spatial Relationship with Structure
Gallery Edge Profiles
Balustrade Design
Vertical Circulation
Positioning
General Types of Vertical Circulation
Stairs
Ramps
Escalators
Escalator Configuration
Two-Level Configurations
Multiple-Level Configurations
Escalator Finishes
Travelators
Lifts
Customer Care Facilities
Public Toilets
Crèches
Shopmobility
Other Facilities (Centre Management)
Car Parking
Characteristics
Surface Car Parking
Over the Centre Parking
Basement Parking
Decked Parking
Flat Plate Multi-Storey Car Parks
Split Deck Car Parks
Other Arrangements
Design Considerations
Car Park Capacity
Bay Dimensions
Ramps
Pedestrian Circulation
Vertical Circulation
Lighting
Signage
Payment Systems
Barrier Capacity
Management
11. The Elements and Features of Public Spaces
Roofs
Types of Roof
Partially Covered Spaces
Fully Glazed Roofs
Partially Glazed and Solid Roofs
Solid Roofs and Glazed Clerestories
Types of Roof Structure
Roof Glazing Materials
Shading Devices
Roof Linings
Floors
Types of Floor Finish
Practical Considerations
Balustrades and Handrails
Balustrades
Handrails
Practical Considerations
Walls, Pilasters and Bulkheads
Walls
Pilasters
Bulkheads
Features
Water Features
Sculpture
Clocks and Instruments
Seating
Planting
Lighting
Background and General Lighting
Feature Lighting
Effect Lighting
Types of Luminaire
12. Back of House Areas and Installations
Characteristics and Types of Area
Management Facilities
Activities and Responsibilities
Management Accommodation
Location
Size
Typical Facilities
Access And Deliveries
Importance of Deliveries
Service Yards
Positioning
Types of Yard
Refuse Space
Unloading Docks
Security
Management
Lighting
Finishes
Delivery Corridors (Service Corridors)
Service Lifts
Interconnecting Stairs
Plant and Installation Space
Service Distribution (Corridors and Risers)
Landlord’s Plant Rooms
Statutory Service Connections
Water Storage
Storm Water Holding Tanks
Emergency Generators
Lift Motor Rooms
Space Heating and Cooling
Ventilation Plant
Smoke Ventilation
Combined Heat and Power
Working Space
Provision for Tenants’ Plant
Control Rooms
Environmental Issues
Typical Energy Use
Primary Energy Source
Location
Material Selection
Component Design
Avoiding Waste
Operational Efficiency
Alternative Energy Sourcing
Heat Transfer
Efficient Systems and Controls
Mitigating Heat Build up
Sensible Comfort Standards
The Future
Fire Safety
Regulations
Means of Escape
Control of Smoke
Prevention of Fire Spread
Access for Fire-Fighting Facilities
Management Systems and Procedures
13. Economic and Commercial Considerations
Overall Objectives
Finding the Opportunity
Assessing if a Project will be Successful
Managing the Process and Risk
Planning
Site Assembly
Efficient Design
Delivery Time
Completion Dates
Funding
Leasing
Making a Profit
Development Appraisals
Terminology
Development (or Capital) Value
Interest
Tenant Incentives
Development Profit
Development Yield (Return on Cost)
Net Present Value
Rental Returns
The Bottom Line Influence
Other Considerations and Drivers
Size of Development
Economic Cycles
Development Agreement
Funding Agreements
14. Future Places for Shopping
Continual Evolution
Environmental Drivers
Planning
Environmental Awareness
Market Drivers
Maturity of the Market
Intensification
Research Analysis
Comprehensive Development
Specialised Development
Regional Control
Bigger Shops
Customer Drivers
Experiential
Informative
User-Friendly and Convenient
Going Forward
Index
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