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Index
Cover
Title
Copyright
Dedication
WHY A FIELD GUIDE?
SECTION ONE: Getting Clear on the Concept
THE CASE FOR TEAMWORK
A QUICK OVERVIEW OF THE MODEL
TWO IMPORTANT QUESTIONS
SECTION TWO: Overcoming the Five Dysfunctions of a Team
OVERCOMING DYSFUNCTION #1
BUILDING TRUST
TOOLS AND EXERCISES
KEY POINTS-BUILDING TRUST
OVERCOMING DYSFUNCTION #2
MASTERING CONFLICT
TOOLS AND EXERCISES
KEY POINTS-MASTERING CONTLICT
OVERCOMING DYSFUNCTION #3
ACHIEVING COMMITMENT
TOOLS AND EXERCISES
KEY POINTS-ACHIEVING COMMITMENT
OVERCOMING DYSFUNCTION #4
EMBRACING ACCOUNTABILITY
TOOLS AND EXERCISES
KEY POINTS-EMBRACING ACCOUNTABILITY
OVERCOMING DYSFUNCTION #5
FOCUSING ON RESULTS
TOOLS AND EXERCISES
KEY POINTS-FOCUSING ON RESULTS
SECTION THREE: Answering Questions and Anticipating Problems
COMMON QUESTIONS
OBJECTIONS FROM PARTICIPANTS
OBSTACLES TO AVOID
SECTION FOUR: Building the Team
TEAM-BUILDING ROAD MAP
TIME LINE
THE INITIAL OFF-SITE
TOOLS AND EXERCISES IN DETAIL
PRELIMINARY WORK
PRELIMINARY WORK
TEAM ASSESSMENT
INDIVIDUAL SCORING
BUILDING TRUST
MASTERING CONFLICT
ACHIEVING COMMITMENT
EMBRACING ACCOUNTABILITY
FOCUSING ON RESULTS
FOLLOW-UP
GLOSSARY OF TERMS
RESOURCES
ACKNOWLEDGMENTS
ABOUT THE AUTHOR
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