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Index
Acknowledgments
Introduction
The Essentials
Negotiating Styles
Preparing to Negotiate
At the Table
Building Rapport and Setting the Tone
Stage One: The Information Exchange
Stage Two: The Distributive Stage
The Execution
Negotiating Techniques
Stage Three: The Closing Stage
Stage Four: The Cooperative Stage
Frequently Encountered Negotiating Situations
Situation 1: Negotiating Employment Opportunities
Situation 2: Buying Cars and Houses
Situation 3: Negotiating with Repair Shops
Preparing to Negotiate: A Preparation Form
Notes
About the Author
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