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Index
Cover
Title Page
Copyright
Table of Contents
Introduction
About This Book
Foolish Assumptions
Icons Used in This Book
Beyond This Book
Where to Go from Here
Part 1: Getting Started with the PHR/SPHR Exam
Chapter 1: Introducing the PHR/SPHR Exam: Just the Basics, Please
Summarizing the Certification Process
PHR or SPHR: Which Exam Is Right for You
Applying for Your Exam
Knowing What to Expect on the Exams
Preparing to Tackle the Exam
Tackling the 24 Hours before, during, and after the Exam
Examining the Core Subject Areas on the Exam
Remembering the Core Knowledge Requirements
Understanding That You Can’t Be Taught the Exam
Chapter 2: Preparing for the Exam
Considering Exam Weights by Functional Area
Practicing for Results
Building a Study Plan Strategy
Employing the Principles: Going Deeper
Considering a Study Group: Yes or No?
Asking Your Employer to Pay for Certification
Using the Internet for Additional Resources
Applying Core Knowledge
Chapter 3: Identifying the Question Types and Strategizing to Answer Them
Having a Plan to Answer the Questions
Interpreting the Content While Conquering the Form
Recognizing Special Circumstances
Chapter 4: Surviving Test Day
Leading Up: The Days before the Test
The Time Is Here: Exam Day
Remembering the ABCs of Exam Day
After the Test: What to Expect
Part 2: Managing the Basics: Pre-Test Fundamentals
Chapter 5: Career Day: Life of a Certified HR Professional
Tracking Trends in Human Resources
Using the Statistics
Applying Your Knowledge on the Job
Chapter 6: Examining HRCI’s Glossary of Terms
Deciding How to Study
The Terms
Part 3: The Ins and Outs of the PHR Exam
Chapter 7: The Key to Success: PHR 01 Business Management
Eyeing the Exam Objectives
Focusing on What You Need to Know about Business Management
HRCI’s Code of Ethical and Professional Responsibility
Risk Management
Managing Data
Chapter 8: Finding Resources: PHR 02 Talent Planning and Acquisition
Noting What’s Important about Talent Planning and Acquisition
Recognizing What Subjects to Study
Looking at the Life Cycle of the Employee
Creating a Recruiting Process
Selecting the Right Employees
Comparing Orientation to Onboarding
Recognizing Common Reports and Tools
Chapter 9: Sharpening Your Tools: PHR 03 Learning and Development
Identifying What’s Essential About Learning and Development
Examining What You Need to Know for the Exam Regarding Learning and Development
Chapter 10: Paying Your Dues: PHR 04 Total Rewards
Identifying the Exam Objectives for Total Rewards
Tackling the Key Points about Total Rewards
Selecting and Communicating Employee Benefits
Taking Advantage of Common Reports and Tools
Chapter 11: Connecting the Dots: PHR 05 Employee and Labor Relations
Navigating Employee & Labor Relations
Focusing on What the Exam Covers in ELR
Using Policies and Procedures to Communicate
Part 4: Digging into the SPHR Exam
Chapter 12: Building the Frame: SPHR 01 Leadership and Strategy
Leadership & Strategy Exam Objectives
Directing Leadership and Strategy Initiatives
The Essence of Strategy
Managing Risk
Designing Interventions
Managing Change Strategies
Delivering through Technology
Chapter 13: Bridging the Gap: SPHR 02 Talent Planning and Acquisition
Preparing for Talent Planning and Acquisition
Digging Deeper into the Exam Objectives
Workforce Planning
Overseeing the Staffing Function
Integrating New Talent
Engaging Employees
Termination in the Context of Talent Planning
Chapter 14: Shaping the Resources: SPHR 03 Learning and Development
Examining What You Need to Know for the Exam
Analyzing Business Needs
Activating Training Systems
Using Learning and Development for Retention
Chapter 15: Harnessing the Value: SPHR 04 Total Rewards
Total Rewards Exam Objectives
Breaking Down the Content
Creating the Framework
Chapter 16: Building Relationships: SPHR 05 Employee Relations and Engagement
Charting Exam Content
Making the Case for Engagement
Part 5: Employing Your Knowledge: Practice Exams
Chapter 17: Facing the Challenge: PHR Practice Exam
Answer Sheet for PHR Practice Exam
Chapter 18: Answers and Explanations to PHR Practice Exam
Answer Key for Practice Exam I
Chapter 19: Using Your Skill Set: SPHR Practice Exam
Answer Sheet for SPHR Practice Exam
Chapter 20: Answers and Explanations to SPHR Practice Exam
Answer Key for Practice Exam I
Part 6: The Part of Tens
Chapter 21: Ten PHR/SPHR Exam Pitfalls and How to Avoid Them
Sitting for the Wrong Exam
Underestimating Exam Preparation Time
Unlearning State-Specific Applications
Getting Tripped Up: The Perils of Overthinking
Playing the Guessing Game
Trusting Your Instinct
Changing Answers
Focusing Too Much on the Clock
Managing Distractions
Avoiding Mind Tricks
Chapter 22: Ten (or So) Study Tips for the Exam Bodies of Knowledge
Being Organized and Planning
Using Outlines
Going Online
Interviewing Subject-Matter Experts
Presenting Unfamiliar Exam Objectives
Comparing HR Best Practices to Your Work Experience
Discerning Action Objectives from Knowledge Objectives
Spacing Practice for Success
Knowing Where to Focus When Studying Labor Laws
Appendix: Federal Employment Law
Index
About the Author
Connect with Dummies
End User License Agreement
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