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Index
Cover Frontmatter 1. The Most Important Skill You Never Learned 2. The Five Pitfalls of Problem Solving 3. The 4S Method 4. State the Problem: The TOSCA Framework 5. Structure the Problem: Pyramids and Trees 6. Structure the Problem: Analytical Frameworks 7. Solve the Problem: Eight Degrees of Analysis 8. Redefine the Problem: The Design Thinking Path 9. Structure and Solve the Problem Using Design Thinking 10. Sell the Solution: Core Message and Storyline 11. Sell the Solution: Recommendation Report and Delivery 12. The 4S Method in Action 13. Conclusion: Becoming a Master Problem-Solver Backmatter
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