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Index
How to Be an Award-winning Tour Guide Copyright Contents Foreword Acknowledgements 1 Your Tour Changed My Life! 2 What Is a Tour Guide? 3 How Tour Guides Fit into the Tourism Industry 4 Different Types of Tour Guides 5 Do You Have What It Takes? 6 Day in the Life of a Tour Guide 7 Legal Requirements 8 Knowledge Requirements 9 Intangible Requirements 10 Personal Gear 11 Appearance 12 Conduct 13 Problem-solving 14 Duty of Care 15 Risk Management/occupational Health and Safety 16 Dealing with Emergencies 17 Leadership and Team Building 18 Environmental Awareness 19 Preparation and Administration 20 Time Management 21 Setting Up a Bush Camp 22 Basic Cooking and Hygiene 23 Cultural Issues 24 Interpretative and Narrative Skills 25 The Art of Storytelling 26 Walk the Walk: A Role Play 27 How to Lead Different Types of Tours 28 Checklist for Award-winning Tour Guides 29 Recommended Memberships, Networking Opportunities and Courses 30 Recommended Reading and Reference Material 31 Career Opportunities 32 Want to Start Your Own Tour Business? 33 Go for Gold! 34 The End of the Tour
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