Bad Apples by Furnham, Adrian -- Read -- Imperial Library of Trantor

Index

Cover Title Copyright Contents List of Illustrations Preface Acknowledgements List of Abbreviations 1 Introduction

The apple metaphor Integrity as a trait Work groups and counter-productive work behaviors The organization of jobs The process Organizational intervention Dealing with unacceptable employee behavior Conclusion

2 Counter-Productive Work Behaviors: The Nature and Size of the Problem

Introduction Theft Fraud Bribery and corruption Deceit Information leakage (citizenship espionage) Whistle-blowing Espionage Sabotage Cyber-crime Resignations Conclusion

3 Counter-Productive Work Behaviors: Why Do They Do It?

Introduction Human motivation Herzberg’s theory Equity theory Justice at work The motivational context Theories related to specific CWBs Conclusion

4 Bad Eggs and Bad Apples

Introduction The wrong focus Vengeful litigation The criminal personality Personality, intelligence and crime Eysenck’s Theory of the Criminal Personality The anti-social personality, the psychopath or moral imbecile Criminal personality disorder Case study Narcissistic bosses The bullying boss The toxic boss Conclusion

5 Measuring Dark- and Bright-Side Attitudes, Beliefs and Behaviors

Introduction The organization of work Measuring CWBs by questionnaire Organizational commitment and attachment Organizational citizenship Ethical climates and cultures Disengagement at work Conclusion

6 Deception, Dissimulation, Impression Management, Lying and the Truth

Introduction Popular books and simple advice Why do people lie Catching liars: Why they fail The clues to deceit Faking on questionnaires Getting at the truth Cognitive interviewing in the workplace Conclusion

7 Integrity Testing

Introduction “Honesty” screening Integrity testing at work Self-report tests of integrity Do integrity tests work? Objections to integrity testing Public policy Measuring integrity The lie detector (polygraph) Conclusion

8 Protecting Your Assets

Introduction “Enough security” Detection Recruiting the right people Induction Computers Physical security Security officers at all exits Electronic methods: closed circuit TV Policing the police Exit policy Anticipating trouble Handling the press Conclusion

9 Developing Loyalty and Commitment

Introduction Risk assessment Towards a strategy Exit policy Conclusion

10 Counter- Productive Work Behaviors: Case Studies

ALDRICH AMES: Betrayer of his employer – the CIA, and his country – the United States of America NICK LEESON: Broke the rules and caused the collapse of The UK’s oldest bank – Barings JEFFREY WIGAND: Revealed the illegal activities of his employers, Brown & Williamson, the US Tobacco giant, in the press and courts JEROME KERVIEL: Made a series of unauthorized trades totaling as much as €50 billion DANIEL JAMES: Convicted of communicating information calculated to be useful to an enemy

Bibliography Index

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