Log In
Or create an account ->
Imperial Library
Home
About
News
Upload
Forum
Help
Login/SignUp
Index
Cover
Title Page
Copyright
Dedication
Contents
Introduction
Chapter 1. The Challenge of Change Management
Section 1. Defining What’s Changing and the Path to Get There
Chapter 2. The DBZ Applicant Tracking System Case
Chapter 3. Determining What’s Changing
Chapter 4. Creating the Path
Section 2. Involving the Right People in the Right Way
Chapter 5. The JCo Acquisition Case
Chapter 6. Leading and Managing the Change
Chapter 7. Generating Advocacy on the Ground
Chapter 8. Listening to Opposing Views
Chapter 9. Accounting for Key Stakeholders
Chapter 10. Designating Roles, Responsibilities, and Authority
Section 3. Building Awareness, Understanding, and Support
Chapter 11. The PCo Business Transformation Case
Chapter 12. Communicating About Change
Chapter 13. Developing Knowledge, Skills, and Attitudes Needed to Support the Change
Chapter 14. Anticipating and Addressing Resistance
Section 4. Assessing Progress and Making Adjustments
Chapter 15. The TCW Relocation Case
Chapter 16. Learning From Successes and Mistakes
Chapter 17. Dealing With Thorny Issues
Chapter 18. And Then Everything Changed
Acknowledgments
Appendix
References
Index
About the Author
Back Cover
← Prev
Back
Next →
← Prev
Back
Next →