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Index
Cover
Titlepage
Copyright
Contents
Foreword
Preface
Acknowledgments
How to Use This Book
Part 1
Part 2
A Teaching Text
About the Authors
PART 1
1 Managing with Confidence
1.1 Lessons Learned
1.2 Objectives of This Book
1.3 Managing Areas of Risk
1.4 Recognizing Signs of Potential Trouble
1.5 Layers of Management
1.6 Owner Versus Top Management
1.7 Disciplining Performance
1.8 Boards of Directors
1.9 Accountability
1.10 Selecting the Members
1.11 Importance of Credit
1.12 Volume Versus Profit
1.13 Employee Benefits and Compensation
1.14 Borrowing
1.15 Business Planning
Chapter Review Questions
Critical Thinking and Discussion Questions
2 Elements of Contractor Failure
2.1 Capitalizing on Experience
2.2 Increase in Project Size
2.3 Unfamiliarity with New Geographic Areas
2.4 Moving Into New Types of Construction
2.5 Changes in Key Personnel
2.6 Lack of Managerial Maturity in Expanding Organizations
Chapter Review Questions
Critical Thinking and Discussion Questions
3 Increase in Project Size
3.1 Limits of Growth
3.2 Increased Risks with Larger Projects
3.3 Case Study
3.4 Case Study Review
3.5 Underestimating the Size
3.6 Owners and Retainage
3.7 Allocating Time
3.8 Alternatives to Taking on Large Projects
3.9 Conclusion
Chapter Review Questions
Critical Thinking and Discussion Questions
4 Change in Geographic Location
4.1 Defining “Normal Area”
4.2 Reasons for Changing Geographic Area
4.3 Case Study: Long Distance Project
4.4 Review of the Long Distance Project Case Study
4.5 Managing the Risk with Long Distance Projects
4.6 Case Study: Regional Office
4.7 Review of the Regional Office Case Study
4.8 The Need for Personal Attention
4.9 Opening a Regional Office
4.10 Regional Office Contingency Plan
4.11 Conclusion
Chapter Review Questions
Critical Thinking and Discussion Questions
5 Changing or Adding to Type of Construction Performed
5.1 Reasons for Changes in Type of Work
5.2 Challenge: Lack of Experience
5.3 Challenge: Differences That Appear Subtle
5.4 Resolution: Know Your Specialty
5.5 Background to Case Studies
5.6 Case Study 1
5.7 Case Study 2
5.8 Example: Union Versus Open Shop
5.9 Know the Risks
5.10 Volume versus Profit Alternative
5.11 Withdrawal Plan
5.12 Conclusion
Chapter Review Questions
Critical Thinking and Discussion Questions
6 Replace Key Personnel
6.1 Identifying Key People
6.2 Partners
6.3 Founders and Succession
6.4 Inactive Founders
6.5 Succession Case Study
6.6 New Management Team
6.7 Adding Key Personnel
6.8 Management “Dilution”
6.9 Summary
Chapter Review Questions
Critical Thinking and Discussion Questions
7 Managerial Maturity
7.1 Start-Up Construction Companies
7.2 Importance of Management Skills
7.3 Company Growth Phases
7.4 Limit of Managerial Effectiveness
7.5 Company Growth and Management Thresholds
7.6 Telltale Signs of Insufficient Managerial Maturity
7.7 The Challenge of Management Changes
7.8 Delegation of Authority
7.9 Test of Delegation
7.10 Managerial Maturity Case Study
7.11 Summary
Chapter Review Questions
Critical Thinking and Discussion Questions
8 Accounting Systems
8.1 Accounting and Information Management
8.2 Types of Systems
8.3 Who Is Responsible?
8.4 Accounts Payable
8.5 Disputed Invoices
8.6 Case Study
8.7 Recording Liabilities
8.8 Accounts Receivable
8.9 Timely Data Entry
8.10 Summary
Chapter Review Questions
Critical Thinking and Discussion Questions
9 Evaluating Contract Profitability
9.1 Measuring Performance
9.2 Accounting for Profit
9.3 Selection of Systems
9.4 Percentage of Completion
9.5 Estimated Profit
9.6 Case Study
9.7 Percentage of Completion Method of Accounting
9.8 Construction—Work In Progress Method
9.9 Over- and Underbilling
9.10 Impact of Total Revenue
9.11 Cost Control
9.12 Timeliness
9.13 Cost Control Versus General Ledger
9.14 Tracking Costs
9.15 Working Without Information
9.16 Summary
Chapter Review Questions
Critical Thinking and Discussion Questions
10 Equipment Cost Management
10.1 Ownership Costs
10.2 How Much to Own
10.3 Reasons to Buy
10.4 Competitive Position
10.5 Calculating Equipment Costs
10.6 Time and Usage
10.7 Replacement Costs
10.8 Equipment Costs Charged to Projects
10.9 Idle Equipment
10.10 Cash Flow
10.11 Equipment Obsolescence
10.12 Equipment Obsolescence Case Study
10.13 Replacement Cost Incurred Daily
10.14 Summary
Chapter Review Questions
Critical Thinking Questions
11 Other Industry Concerns
11.1 Introduction
11.2 Growth and Risk
11.3 Market Driven
11.4 Controlling the Need for Volume
11.5 Rate of Growth
11.6 Flexible Overhead
11.7 Mobility of the Industry
11.8 Diminished Profits
11.9 Employee Benefits and Compensation
11.10 Motivation and Loyalty
11.11 Internal Company Disputes
11.12 Debt
11.13 Business Planning
11.14 Recommendations
Chapter Review Questions
Critical Thinking and Discussion Questions
PART 2
12 Financial Management Issues
12.1 Keys to Success
12.2 What Financial Statement Are Supposed to Convey
12.3 Three Major Functions
12.4 Financial Statement Basics
12.5 Balance Sheet
12.6 The Holding Tank Concept
12.7 Assets
12.8 Current Assets
12.9 Property and Equipment
12.10 Other Assets
12.11 Liabilities
12.12 Equity
12.13 Income Statement
12.14 Financial Statement Sets
12.15 Summary
Chapter Review Questions
Critical Thinking and Discussion Questions
13 Financial Analysis and Indicators
13.1 Working Capital
13.2 Calculating Target Backlog
13.3 Calculating Target Annual Income
13.4 Maximizing Working Capital
13.5 Liquidity
13.6 Current Ratio
13.7 Quick Ratio
13.8 Receivables to Payables Ratio
13.9 Leverage
13.10 Financial Capacity
13.11 Additional Indicators
13.12 Break-Even Point
13.13 Rscore
13.14 Change Percentages
13.15 Summary
Chapter Review Questions
Critical Thinking and Discussion Questions
14 Projection and Budgets
14.1 Terms
14.2 The Projection Process
14.3 The Pre-Projection Process
14.4 Key Operational Factors
14.5 The Projection Process
14.6 Putting the Projection to Use
14.7 Short-Term Cash Flow Projections
14.8 Summary
Chapter Review Questions
Critical Thinking and Discussion Questions
15 The Effective Use of Credit
15.1 Introduction
15.2 The Primary Creditors
15.3 Banking
15.4 Bonding
15.5 Leasing
15.6 Summary
Chapter Review Questions
Critical Thinking and Discussion Questions
16 Making Decisions in Volatile Conditions
16.1 The Effects of Market Cycles
16.2 G & A Stair-Steps
16.3 Using Cycles Positively
16.4 Consecutive Cycles and Fighting Tendencies
16.5 Summary
Chapter Review Questions
Critical Thinking and Discussion Questions
17 Success Factors for a Changing Industry
17.1 What a Client Wants
17.2 A Client Perspective of the Contract
17.3 How Contracts Are Awarded
17.4 How Contracts Are Won
17.5 Relationships and Contract Divergence
17.6 The Client's Vexing Problem
17.7 Goals of Alternative Delivery Methods
17.8 Successful RFP Response Strategies
17.9 Effectively Using Risk Analysis in a Proposal
17.10 How to Develop a Winning Proposal
17.11 Successful Interviewing Strategies
17.12 Summary
Chapter Review Questions
Critical Thinking and Discussion Questions
18 Performance Measurement
18.1 What to Measure
18.2 Setting the Client's Expectations
18.3 Risk-Based Preplanning
18.4 Measuring Project Performance
18.5 Measuring Past Performance
18.6 Performance-Based Client Relationships
18.7 Measurement and Leadership
18.8 Summary
Chapter Review Questions
Critical Thinking and Discussion Questions
Appendix: Answer Key for Chapter Review Questions
Index
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