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Index
Cover Title Page Table of Contents Introduction
About This Book Foolish Assumptions Icons Used in This Book Beyond the Book Where to Go from Here
Part I: So You Want to Work in Social Media
Chapter 1: The Big Picture of Social Media Jobs
Defining Social Media Demonstrating the Value of Social Media Finding an In Knowing Who Does the Hiring
Chapter 2: Seeing Yourself in a Social Media Job
Preparing to Prove Your Worth Checking Your Daily To-Do List Trading Off Between Bigger and Smaller Entities Jobs Coming from All Sides Eyeing the Trends Understanding the Social Media Department Measuring Your Results
Chapter 3: Key Social Media Concepts You Should Know
Knowing Your Value Ensuring Success with Social Media Reaching Beyond Social Media Defining Your Social Media Talents Creating Remarkable Content
Part II: Getting Your Social Media Education
Chapter 4: Roles in Social Media Revealed
Honing Your Skills Knowing Your Type (or Someone Else’s)
Chapter 5: Foundations of Social Media Education
Surfing the Learning Curve Investigating Certification Programs Getting a Degree Going Online for Education Attending and Participating in Conferences Bushwhacking Your Own Path
Chapter 6: Making Your Own Way
Reflecting and Adjusting Your Sails
Chapter 7: Knowing Your Social Media Tools
Strapping On Your Tool Belt Digging In to Your Tools Tapping into the Big Five and Further
Part III: Finding Your Fit with the Right Organization
Chapter 8: Life as a Social Media Consultant
Seeking Out Social Media Consulting Opportunities Offering Your Services to Local Consultants Looking at a Typical Day Clearing a Career Path: Consultant to Executive Pros and Cons of Being a Consultant
Chapter 9: Working as an In-House Social Media Specialist
Typical Social Media Team Roles Knowing Your Role’s Expectations Getting Assigned Projects Being Part of a Business Unit Communicating Across Business Silos Delivering Results
Chapter 10: Living on the Edge with a Start-Up
Knowing Whether You Have What It Takes Start-Ups with Social Media in Their DNA Bootstrapping a Social Media Team Pros and Cons to Start-Up Life
Chapter 11: Starting Your Own Social Media Company
Giving You a Heads Up Establishing Your Offering Making It Clear How You’ll Compete: Your USP Handling Legal Matters Banking Accounting Best Practices Graphic Design Developing Your Company's Website Client Acquisition
Part IV: Becoming a Top Social Media Pro
Chapter 12: Building Your Network and Your Brand
Have We Met? Networking Effectively Using the Big Five to Your Best Advantage Contacting People You Know Going with the Pros Meeting Face to Face Tapping Into Groups and Associations Keeping Tabs Building a Professional Brand Presence Building Your Personal Brand
Chapter 13: Creating a Winning Résumé
Knowing the Basics Defining Résumé Types Spotting Résumé Content and Layout Crafting the Perfect Cover Letter Valuing Professional Recruiters
Chapter 14: Preparing to Nail Your Interview
Using the 7-3-1 Principle Learning About Culture Taking on Applicant Relationship Systems (ARS) Preparing for an Assessment Valuing Types of Interviews Mastering Interview Basics Asking Questions Etching Out Areas of Focus and Executing Tracking and Managing Submissions and Contacts Negotiating an Offer
Chapter 15: Becoming a Star Employee
Satisfying Your Heart and Mind at Work Planning for Three Years from Now
Part V: Your Day-to-Day Social Media Responsibilities
Chapter 16: Creating Reasonable Expectations
Working: No Average Day Typical Social Media Deliverables Explaining Social Media Metrics Measuring Your Impact Establishing Your Secret Social Media Weapons
Chapter 17: Getting Ahead
Following the Steps Telling the Right People Earning It Developing Additional Social Media Skills Keeping Current Building Freelance Work
Chapter 18: Getting a Job Even if You Have One
Making Opportunities Approaching with a Social Media Plan Concentrating on the Company Closing the Deal Social Media Reporting
Part VI: The Part of Tens
Chapter 19: Ten Social Media Best Practices
Defining Your Mission, Vision, and Purpose Developing a Listening Strategy Formulating a Highly Functional Decision Tree Establishing Proactive Rather Than Reactive Goals Serving Customers and Prospects Developing Engagement Standards Abiding by Your Engagement Standards Organizing Accountability Conducting Continuous Improvement Remaining Transparent
Chapter 20: Avoiding Ten Common Social Media Job Mistakes
Setting Unrealistic Goals and Expectations Forgetting to Consistently Promote Talking and Never Listening Focusing on Yourself Rather Than Community Updating as Part of a Schedule Engaging Too Little Branding Inconsistently Across Platforms Failing to Establish a Lead-Generation Strategy Concentrating on Too Many Social Media Sites Getting Too Personal
Chapter 21: Ten Ways to Stand Out from the Crowd
Standing Out Positively Thinking for Yourself Taking Chances That No One Else Will Being Willing to Fail Strictly Defining Your USP Thanking Stakeholders Genuinely Under-Promising and Over-Delivering Building Context with Every Connection Demonstrating Experience, Knowledge, and Influence Choosing to Be Different
Chapter 22: Top Ten Social Media Resources
Technorati Quantcast Social Media Examiner Mashable Alltop Digital Trends Social Media Today Reddit Twitter Social Times
Glossary: Talk the Talk About the Authors Cheat Sheet Advertisement Page Connect with Dummies End User License Agreement
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