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Index
Cover
Title Page
Table of Contents
Introduction
About This Book
Foolish Assumptions
Icons Used in This Book
Beyond the Book
Where to Go from Here
Part I: So You Want to Work in Social Media
Chapter 1: The Big Picture of Social Media Jobs
Defining Social Media
Demonstrating the Value of Social Media
Finding an In
Knowing Who Does the Hiring
Chapter 2: Seeing Yourself in a Social Media Job
Preparing to Prove Your Worth
Checking Your Daily To-Do List
Trading Off Between Bigger and Smaller Entities
Jobs Coming from All Sides
Eyeing the Trends
Understanding the Social Media Department
Measuring Your Results
Chapter 3: Key Social Media Concepts You Should Know
Knowing Your Value
Ensuring Success with Social Media
Reaching Beyond Social Media
Defining Your Social Media Talents
Creating Remarkable Content
Part II: Getting Your Social Media Education
Chapter 4: Roles in Social Media Revealed
Honing Your Skills
Knowing Your Type (or Someone Else’s)
Chapter 5: Foundations of Social Media Education
Surfing the Learning Curve
Investigating Certification Programs
Getting a Degree
Going Online for Education
Attending and Participating in Conferences
Bushwhacking Your Own Path
Chapter 6: Making Your Own Way
Reflecting and Adjusting Your Sails
Chapter 7: Knowing Your Social Media Tools
Strapping On Your Tool Belt
Digging In to Your Tools
Tapping into the Big Five and Further
Part III: Finding Your Fit with the Right Organization
Chapter 8: Life as a Social Media Consultant
Seeking Out Social Media Consulting Opportunities
Offering Your Services to Local Consultants
Looking at a Typical Day
Clearing a Career Path: Consultant to Executive
Pros and Cons of Being a Consultant
Chapter 9: Working as an In-House Social Media Specialist
Typical Social Media Team Roles
Knowing Your Role’s Expectations
Getting Assigned Projects
Being Part of a Business Unit
Communicating Across Business Silos
Delivering Results
Chapter 10: Living on the Edge with a Start-Up
Knowing Whether You Have What It Takes
Start-Ups with Social Media in Their DNA
Bootstrapping a Social Media Team
Pros and Cons to Start-Up Life
Chapter 11: Starting Your Own Social Media Company
Giving You a Heads Up
Establishing Your Offering
Making It Clear How You’ll Compete: Your USP
Handling Legal Matters
Banking
Accounting Best Practices
Graphic Design
Developing Your Company's Website
Client Acquisition
Part IV: Becoming a Top Social Media Pro
Chapter 12: Building Your Network and Your Brand
Have We Met?
Networking Effectively
Using the Big Five to Your Best Advantage
Contacting People You Know
Going with the Pros
Meeting Face to Face
Tapping Into Groups and Associations
Keeping Tabs
Building a Professional Brand Presence
Building Your Personal Brand
Chapter 13: Creating a Winning Résumé
Knowing the Basics
Defining Résumé Types
Spotting Résumé Content and Layout
Crafting the Perfect Cover Letter
Valuing Professional Recruiters
Chapter 14: Preparing to Nail Your Interview
Using the 7-3-1 Principle
Learning About Culture
Taking on Applicant Relationship Systems (ARS)
Preparing for an Assessment
Valuing Types of Interviews
Mastering Interview Basics
Asking Questions
Etching Out Areas of Focus and Executing
Tracking and Managing Submissions and Contacts
Negotiating an Offer
Chapter 15: Becoming a Star Employee
Satisfying Your Heart and Mind at Work
Planning for Three Years from Now
Part V: Your Day-to-Day Social Media Responsibilities
Chapter 16: Creating Reasonable Expectations
Working: No Average Day
Typical Social Media Deliverables
Explaining Social Media Metrics
Measuring Your Impact
Establishing Your Secret Social Media Weapons
Chapter 17: Getting Ahead
Following the Steps
Telling the Right People
Earning It
Developing Additional Social Media Skills
Keeping Current
Building Freelance Work
Chapter 18: Getting a Job Even if You Have One
Making Opportunities
Approaching with a Social Media Plan
Concentrating on the Company
Closing the Deal
Social Media Reporting
Part VI: The Part of Tens
Chapter 19: Ten Social Media Best Practices
Defining Your Mission, Vision, and Purpose
Developing a Listening Strategy
Formulating a Highly Functional Decision Tree
Establishing Proactive Rather Than Reactive Goals
Serving Customers and Prospects
Developing Engagement Standards
Abiding by Your Engagement Standards
Organizing Accountability
Conducting Continuous Improvement
Remaining Transparent
Chapter 20: Avoiding Ten Common Social Media Job Mistakes
Setting Unrealistic Goals and Expectations
Forgetting to Consistently Promote
Talking and Never Listening
Focusing on Yourself Rather Than Community
Updating as Part of a Schedule
Engaging Too Little
Branding Inconsistently Across Platforms
Failing to Establish a Lead-Generation Strategy
Concentrating on Too Many Social Media Sites
Getting Too Personal
Chapter 21: Ten Ways to Stand Out from the Crowd
Standing Out Positively
Thinking for Yourself
Taking Chances That No One Else Will
Being Willing to Fail
Strictly Defining Your USP
Thanking Stakeholders Genuinely
Under-Promising and Over-Delivering
Building Context with Every Connection
Demonstrating Experience, Knowledge, and Influence
Choosing to Be Different
Chapter 22: Top Ten Social Media Resources
Technorati
Quantcast
Social Media Examiner
Mashable
Alltop
Digital Trends
Social Media Today
Reddit
Twitter
Social Times
Glossary: Talk the Talk
About the Authors
Cheat Sheet
Advertisement Page
Connect with Dummies
End User License Agreement
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