Essentials of Organizational Behavior by Robbins, Stephen P. -- Read -- Imperial Library of Trantor

Index

Cover Title Page Copyright Page Contents Preface Acknowledgments About the Authors PART 1 Prologue

Chapter 1 INTRODUCTION TO ORGANIZATIONAL BEHAVIOR

Enter Organizational Behavior Complementing Intuition with Systematic Study Disciplines That Contribute to the OB Field There Are Few Absolutes in OB Challenges and Opportunities for OB The Plan of This Book Summary and Implications for Managers

PART 2 The Individual in the Organization

Chapter 2 DIVERSITY IN ORGANIZATIONS

Diversity Biographical Characteristics Ability Implementing Diversity Management Strategies Summary and Implications for Managers

Chapter 3 ATTITUDES AND JOB SATISFACTION

ATTITUDES JOB SATISFACTION Summary and Implications for Managers

Chapter 4 EMOTIONS AND MOODS

What Are Emotions and Moods? Emotional Labor Emotional Intelligence Ob Applications of Emotions and Moods Summary and Implications for Managers

Chapter 5 PERSONALITY AND VALUES

Personality Values Linking an Individual’s Personality and Values to the Workplace Summary and Implications for Managers

Chapter 6 PERCEPTION AND INDIVIDUAL DECISION MAKING

What Is Perception? Person Perception: Making Judgments About Others The Link Between Perception and Individual Decision Making Decision Making in Organizations Organizational Constraints on Decision Making What About Ethics and Creativity in Decision Making? Summary and Implications for Managers

Chapter 7 MOTIVATION CONCEPTS

DEFINING MOTIVATION EARLY THEORIES OF MOTIVATION CONTEMPORARY THEORIES OF MOTIVATION Summary and Implications for Managers

Chapter 8 MOTIVATION: FROM CONCEPTS TO APPLICATIONS

Motivating by Changing the Nature of the Work Environment Employee Involvement Using Rewards to Motivate Employees Summary and Implications for Managers

PART 3 Groups in the Organization

Chapter 9 FOUNDATIONS OF GROUP BEHAVIOR

DEFINING AND CLASSIFYING GROUPS STAGES OF GROUP DEVELOPMENT GROUP PROPERTIES: ROLES, NORMS, STATUS, SIZE, COHESIVENESS, AND DIVERSITY GROUP DECISION MAKING Summary and Implications for Managers

Chapter 10 UNDERSTANDING WORK TEAMS

Why Have Teams Become so Popular? Differences Between Groups and Teams Types of Teams Creating Effective Teams Turning Individuals into Team Players Beware! Teams Aren’t Always the Answer Summary and Implications for Managers

Chapter 11 COMMUNICATION

The Communication Process Direction of Communication Interpersonal Communication Organizational Communication Barriers to Effective Communication Global Implications Summary and Implications for Managers

Chapter 12 LEADERSHIP

What Is Leadership? Trait Theories Behavioral Theories Contingency Theories Leader-Member Exchange (LMX) Theory Charismatic Leadership and Transformational Leadership Authentic Leadership: Ethics And Trust Challenges To The Leadership Construct Summary and Implications for Managers

Chapter 13 POWER AND POLITICS

A Definition of Power Contrasting Leadership and Power Bases of Power Power Tactics Politics: Power In Action Causes and Consequences of Political Behavior The Ethics of Behaving Politically Summary and Implications for Managers

Chapter 14 CONFLICT AND NEGOTIATION

A Definition of Conflict Transitions in Conflict Thought The Conflict Process Negotiation Summary and Implications for Managers

PART 4 The Organization System

Chapter 15 FOUNDATIONS OF ORGANIZATION STRUCTURE

What Is Organizational Structure? Common Organizational Designs New Design Options Why Do Structures Differ? Organizational Designs and Employee Behavior Summary and Implications for Managers

Chapter 16 ORGANIZATIONAL CULTURE

What Is Organizational Culture? What Do Cultures Do? Creating and Sustaining Culture How Employees Learn Culture Creating An Ethical Organizational Culture Creating A Positive Organizational Culture Global Implications Summary and Implications for Managers

Chapter 17 ORGANIZATIONAL CHANGE AND STRESS MANAGEMENT

Forces for Change Resistance to Change Approaches to Managing Organizational Change Creating a Culture for Change Work Stress and its Management Summary and Implications for Managers

Epilogue Endnotes Glindex

A B C D E F G H I J K L M N O P Q R S T U V W X Z