Make Yourself Clear, How to Use a Teaching Mindset to Listen, Understand, Explain Everything, and Be Understood by Richards, Reshan -- Read -- Imperial Library of Trantor

Index

COVER TABLE OF CONTENTS FOREWORD ACKNOWLEDGMENTS ABOUT THE AUTHORS INTRODUCTION: WORKING AT THE INTERSECTION OF TEACHING AND BUSINESS

Learning (for a New) Now From Business and Teaching to Business Is Teaching Make Yourself Clear

PART 1: AUTHENTICITY

1 Pursuing Win‐Win‐Win Scenarios

Add Yourself to the Situation Bust Up Bias to Build Understanding Win‐Win‐Win

2 Recovering Human Judgment

Slow Down to Make Room for Learning

3 Recovering Choice in Human Interactions

Move As the Line Moves Grow the Potatoes

4 Adjusting to Hear and Be Heard

Close the Communication Loop Deliver Your Message Seek Full Enrollment Calibrate for the Familiar

5 Respecting the Game

MAKE YOURSELF CLEAR WITH AUTHENTICITY

PART 2: IMMEDIACY

NOTE 6 Leveraging Momentum and Context

Interrupt Interruptions Adjust for Others

7 Generating Immediacy for Others 8 Rebuilding Teaching around Immediacy

Think Like the Best Teachers Ask More of the Student Make It Messier

9 Rebuilding Training around Immediacy

Train People to Be Immediate Make Room for More Learning

10 Communicating with Immediacy

Train Systems to Be Immediate Ignore Immediacy at Your Own Peril Communicate in Immediate Environments Manage Crises Born of Immediacy

11 Selling with Immediacy

Use Feedback to Extend Your Platform

12 Getting Immediacy Right

MAKE YOURSELF CLEAR WITH IMMEDIACY

PART 3: DELIGHT

13 Identifying the Conditions for Delight

Begin Again with Immediacy and Authenticity Identify Those Who Are Bored or on Autopilot, Frustrated or Fearful

14 Offering Choice

Choose Your (or Their) Own Adventure Mimic the Real World

15 The Power of Engagement

Deepen Their Experience Choose the Uncommon Way Forward

16 Novelty Is Not Your Friend

Remember This Formula: Novelty + Neutrality = Not Okay Follow Resnick's Roadmap

17 Boredom Is Not Your Enemy

Search for Meaning and Help Others Find It Remember This Formula: Novelty + Trajectory = Okay

18 The Unit of Delight

Add Dimensions of Delight Offer the Private Plane, Not the Bus Creep alongside Your Mission

19 After Delight

Work toward Good Homework Plan for Retrieval and Personal Relevance: Part 1 Plan for Retrieval and Personal Relevance: Part 2

20 An Invitation

MAKE YOURSELF CLEAR WITH DELIGHT

CONCLUSION: CLOSING THE CLASS

Think Like a Teacher Make Yourself Clear Teach

AFTERWORD: HOW WE DESIGNED THIS READING EXPERIENCE

Scholarly Practices Educational Research Practices Primary Roles Paths Instructor Evaluation

REFERENCES INDEX END USER LICENSE AGREEMENT

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