Englisch im Job (Taschen Guide) by Goudswaard, Gertrud -- Read -- Imperial Library of Trantor

Index

Teil 1: Business English

Vorwort The First Contacts / Die ersten Kontakte

The letter / Der Brief Making a telephone call / Telefonieren Fax / Fax E-mail / E-Mail List of vocabulary Kulturelle und sprachliche Tipps

Travelling / Reisen

Booking a flight / Flug buchen Hotel reservation / Hotelreservierung Car rental / Autovermietung At the airport / Am Flughafen At the hotel / Im Hotel List of vocabulary Kulturelle und sprachliche Tipps

The Company / Die Firma

Arrival at the company / Ankunft in der Firma Meeting new colleagues / Die neuen Kollegen Line of business / Branche Finding your way around / Sich zurecht finden The conference facilities / Der Konferenzraum List of vocabulary Kulturelle und sprachliche Tipps

Effective Business Discussions / Erfolgreich kommunizieren

Meetings / Sitzungen Negotiations / Verhandlungen Presentations / Präsentationen List of vocabulary Kulturelle und sprachliche Tipps

After Business Hours / Nach Büroschluss

The personal invitation / Die persönliche Einladung At the restaurant / Im Restaurant Small talk / Leichte Konversation Saying goodbye / Abschied nehmen List of vocabulary Kulturelle und sprachliche Tipps

Anhang

Teil 2: E-Mails in English

Vorwort An E-mail's Anatomy

Subject Lines That Work Common Salutations and Openings Ending an E-mail Signatures and Disclaimers E-mail Techniques: about CC and BCC

A Reader-friendly Approach

When to Use E-mail and When Not? Structuring the Information Formal or Informal? Netiquette Guidelines How to Deal with Attachments

Common Business Situations

Requesting Information or Favours Hotel or Conference Enquiries Giving Enquiries Change of Address Appointments Invitations Sending Agendas and Minutes Refusing a Request Complaints Apologies Congratulations and Season's Greetings Thanks Payments and Reminders Making Offers Delivery and Incoterms Numbers and Currency Symbols

Practical Reference

Linguistic Characteristics Linguistic Differences: UK-USA Useful Vocabulary and Key Terms Abbreviations and Acronyms False Friends E-mail Features Tables and Overviews Electronic Guidelines on Internet

Die Autoren Weitere Literatur Impressum