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Index
Title Page Copyright Page Contents Attack Your Day!: Before It Attacks You
Copyright Page Dedication Page Praise for Attack Your Day! Acknowledgments About the Authors
Mark Woods Trapper Woods
Introduction
Father Time
Chapter 1. Activities Rule! Not the Clock: Don’t Be a Slave to Time
Activities Rule Activities Are Never Neutral To Be a High Performer Three Incredible Gifts
Chapter 2. Color Your Choices: The Art of Choosing and Refusing
Get What You Want Predetermine and Anticipate Create, Then Do Color Your Choices STOP! Do Now GO! The Majority of Your Day CAUTION! Really NO! Don’t Even Think About It Mother Knew Best
Chapter 3. Carry Your Time in Buckets: Fine-Tune Your Tools
Keep It Simple Bucket One—The Monthly Calendar The Most Important Appointment Bucket Two—The Catch-All Bucket Bucket Three—The Daily Bucket Bucket Four—The Memory Bucket Bucket Five—The Fingertip Data Bucket Bucket Six—The Communication Bucket
Chapter 4. Arrange Your Plate: Think Inside the Box
Because You’re Worth It Five Times the Outcome Easy as One, Two, Three What’s on Your Plate Today? For Best Results
Chapter 5. Don’t Just Execute, Flexicute!: Learn to Turn on a Dime
The Newest and Best Survival Skill Be Where You Are Use Your Own Style
Chapter 6. The Hocus Pocus of Focus: Make Time-Wasters Disappear
You First Self-Imposed, Internally Motivated Focus Breakers* System-Imposed, External Focus Breakers* Be Strong Improving Your Life Quality Get What You Want
Conclusion
Dinner with a Friend from the Moon
101 Productivity Strategies
#1. Leverage Your Mind! Use It for Thinking, Not Remembering #2. How to Deal with Overwhelm: Begin with a Shift in Mind-Set #3. Do You Want to Avoid Time Crunches? Go Faster Than Time #4. You Can Have the Best of Both Planning Times #5. Having a Hard Time Ending an Overlong Call or Visit? #6. Want to Accelerate Your Personal Productivity? #7. Not Enough Time for You? Pay Yourself First #8. Try Counterpoint Time Management #9. Build a “Results List”—Not a “To-Do List” #10. Two Questions That Can Help You Save Time #11. Thank Goodness for Interruptions #12. Why Not Meet in the Other Person’s Office? #13. Facing a Difficult Work-Life Choice? Ask Yourself the Crystal Ball Question #14. Are You Guilty of Guilt? #15. Activities Rule, Not the Clock! #16. Rationalization—It Can Put a Choke-Hold on Productivity #17. Are You Getting Caught in Time Traps? #18. Want an Idea That Can Give You a Quantum Jump in Productivity? #19. Being on Time for Appointments Is More Than Gracious! #20. Avoid the Ricochet Effect and Stay on Task #21. Know Somebody Who “Spins Their Wheels” at Work? #22. Money! Not the Only Cost of Consumption #23. Interpersonal Conflict—A Productivity Time Bomb! #24. Do You Run Out of Energy Before You Run Out of Items on Your Action List? #25. Are Things Falling Through the Cracks? #26. Avoid Time-Debt! #27. Practice Planned Spontaneity #28. What Is Better Than the Best Memory? #29. Controlling Interruptions Begins Before They Occur #30. In Today’s Environment, Saying No Is an Instant Time-Saver #31. Can You Flexicute? #32. Email Jail! The Dirty Little Secret #33. Reduce Overlong Telephone Calls 30 Percent to 50 Percent #34. How Often Do You Make Appointments with Yourself? #35. Use a Talk File to Avoid Interrupting Others #36. Have You Become the Go-To Guru? #37. Try Paper Priority Piling to Clear That Cluttered Desk #38. When Is Dropping Something a Good Thing? #39. Use the Direct Approach to Save Your Time #40. Procrastinating on a Project? Use the Cold Swimming Pool Technique #41. Trap Paper Before It Traps You #42. Integrate, Don’t Contaminate, Work-Life Activities #43. Don’t Forget the Other Clock! #44. A Valuable Tip from a Friend #45. The Power of Proximity #46. Transition Time Is Seldom Managed and So Important! #47. It’s Dinner Time #48. Become a Dedicated Note-Taker to Save Time #49. Do You Suffer from FPAA? #50. Time Sponges Are Costly #51. Playing Tag as a Child Was Fun. Telephone Tag Is Not! #52. Meeting Yourself Face to Face #53. A Fire Is Not an Interruption of a Firefighter’s Work #54. A Merchandising Tactic Can Be Used as a Time Tactic #55. An Open Door Policy Is Different from an Open Clock Policy #56. Are You a Timely Concluder? #57. Are You Putting the Cart Before the Horse? #58. Avoid Problems—Clarify the Unclear #59. Slow Down; You Move Too Fast #60. Beware of Time Bandits #61. Caution! Beware of the Expansion Effect #62. Clutter Is the Wake of Running Rushed #63. Decisions Are Footprints #64. Don’t Wish Your Time Away #65. Failsafe Goal Getting #66. Grouping Gets More Done #67. How Is Your Time Management Vision? #68. How to Supercharge Your Daily Routine #69. If Everything Is a Priority, Then Nothing Is #70. Bad Moods Are Big Time-Wasters #71. When Time Windows Close #72. The 90-Day Advantage #73. Time Tracking #74. Self-Delegation Is a Time Tactic Many Overlook #75. Time Management Secret—Keep Your Weight on Your Downhill Ski #76. Recovery Takes Time #77. Spontaneous Goals #78. Time Is Not Refundable #79. Is Something Hanging Over Your Head? #80. Walk Away Time #81. A Time Management Code of Conduct #82. No Door on Your Office? #83. Are You an Insensitive or Sensitive Time Manager? #84. The Three Stages of Interruptions #85. The Long and Short of Time Management #86. Avoid the 12 Bewildering Behaviors of Bothered Time Managers #87. Slice Your Time Like Pie #88. Schedule a Race Against Time #89. Use Bursts of Efforts for Better Time Management #90. Where Your Time Goes, There Are Your True Priorities #91. 80 Percent of Time Management Problems Are Self-Imposed! #92. Noise Polluters Are the New Age Time Robbers #93. Just in Time, Time Management #94. What Is the Best Use of My Time Right Now? #95. Ruts, Routines, Rituals, and Your Time #96. The Most Ancient Time Management Tip #97. Take a Break from Time Management #98. Is Your Problem Your Boss? #99. The 3-Minute Hour #100. Four Ways Any Organization Can Increase Productivity #101. Trapper’s Work-Life Motto
FT Press
Taking Flight!: Master the DISC Styles to Transform Your Career, Your Relationships...Your Life
Copyright Page Dedication Page Praise for Taking Flight! Put DISC Into Action! Acknowledgments About the Authors
Take Flight Learning Team Builders Plus Learn more and connect with the authors
Introduction Part I: Taking Flight! The Fable
Chapter 1. Home Chapter 2. The Forest Grid Chapter 3. The Council Chapter 4. An Old Friend Chapter 5. The Aftermath Chapter 6. If a Tree Falls in the Forest... Chapter 7. Reconnaissance Chapter 8. The Four Styles Chapter 9. Reflection Chapter 10. The Awakening Chapter 11. The Home Rule Chapter 12. The Stakeout Chapter 13. The Gathering Epilogue. The Power of DISC
Part II: The DISC Model
Go Online to Discover Your Style The History and Mystery of the Four Styles The Four Styles
The Dominant D Style The Interactive I Style The Supportive S Style The Conscientious C Style Style Combinations Available in the Appendix
People Reading Seven Transformative DISC Principles
Principle 1—Understand Your Own Style Principle 2—Recognize the Styles of Others Principle 3—Think About Style When Establishing Expectations Principle 4—Consider Intention, Not Just Behavior Principle 5—Use Your Strengths but Don’t Overuse Them Principle 6—Apply the Right Style at the Right Time Principle 7—Treat Others How They Need to Be Treated, Not How You Need to Be Treated (The “Home Rule”)
Part III: Applying the DISC Styles in Your Life
Steps for Reaching Your Highest Potential DISC for Selecting an Educational and Career Path DISC in the Work Environment
Dominant Style Interactive Style Supportive Style Conscientious Style
Tapping the Power of Style in Teams
Consider Craig’s team if it had members of all different styles Consider a team whose members all share the same style Consider a team with the following configurations Consider a team that is missing one of the styles Steps to Tapping the Power of Style in Teams
DISC for Teaching and Coaching
Educating with DISC
Better Parenting with DISC DISC Action Planning DISC Mapping
Onward
Postscript
Appendix: Style Combinations
The Di Style The Id Style The Is Style The Si Style The Cs Style The Sc Style The Dc Style The Cd Style The DS/SD Style in Which the D and S are Relatively Equal The IC/CI Style in Which the I and C are Relatively Equal All Four Styles are Relatively Equal
Winning Strategies for Power Presentations: Jerry Weissman Delivers Lessons from the World’s Best Presenters
Copyright Page Dedication Page The Masters Introduction
Natural and Universal
Section I: Content: The Art of Telling Your Story
1. Mark Twain’s Fingernails
How to Remember What to Say
2. Kill Your Darlings
A Lesson from Professional Writers
3. How Long Should a Presentation Last?
Be Brief and Concise
4. Follow the Money
“So...?”
5. Fellini on Creativity
Consider All the Possibilities—Before You Present
6. How Woody Allen Creates
First Things First, Last Things Last
7. What’s Your Point?
Leave Pointlessness to Woody Allen
8. Spoiler Alert
What’s Your Point?
9. The Cyrano Parable
The Story You Tell Versus the Slides You Show
10. “Does that make sense?”
...And Other Meaningless Words
11. Meaningful Words
Words That Inspire Confidence
12. Writer’s Block
How to Break Through
13. Writer’s Block II
Easier Said Than Done
14. Never Say “Never”
Well, Almost Never
15. From Bogart to Gingrich
Who Did It?
16. Rupert Murdoch’s 90% Apology
Who Did It?
17. Winning and Losing the World Cup
He’s Just Not That into FIFA
18. John Doerr’s “Chalk” Talks
Three Best Practices from a Top Venture Capitalist
19. Vinod Khosla’s Cardinal Rule
“Message Sent Is Not the Same as Message Received”
20. The Outline Trap
Britannica and Brainstorming
21. Having a ’versation
“I” Versus “You”
22. “It’s all about you!”
“...But they’re just not that into you.”
23. When Not to Tell ’em
“Get on with it!”
24. Bookends
Establish Your First and Last Sentences
25. The Sound of Ka-Ching!
Scale the “You”
26. David Letterman’s Top Ten
Pick a Number
27. Illusion of the First Time
Road (Show) Warriors
28. In Praise of Analogies and Examples
Add Value and Dimension
29. Ronald Reagan and Barack Obama
Masters of the Game
30. Aristotle: The First Salesman
The Original Source
Section II: Graphics: How to Design PowerPoint Slides Effectively
31. Vinod Khosla’s Five-Second Rule
A Sanity Check for Every Presentation
32. Don’t Raise the Bridge, Lower the Water
Better Box Thinking
33. Jon Stewart’s Right
Positioned on Purpose?
34. Misdirection
Magicians and Graphics
35. Obama Makes a PowerPoint Point
The State of the Union and Presentations
36. Go in the Right Direction
A Presentation Lesson from Akira Kurosawa
37. PowerPoint and Movie Stunts
Use Graphics to Create Continuity
38. The Anti-PowerPoint Party
Another Precinct Heard From
39. Signage Versus Documents
Drive Your PowerPoint Home
40. The Graphics Spectrum
Lives of Quiet Desperation
41. How Audiences See
Follow the Action
42. Why Use PowerPoint at All?
A Picture Is Worth a Thousand Words
43. “But, I’m not an artist!”
Rx: Infographics
44. The Kindness of Strangers
Stand and Deliver
45. No More Mind-Numbing Number Slides
Five Easy Steps to Bring Your Presentation to Life
Section III: Delivery Skills: Actions Speak Louder than Words
46. Eight Presentations a Day
Cause and Effect
47. Sounds of Silence
Presentation Advice from Composers and Musicians
48. Stage Fright
A Close Cousin of Writer’s Block
49. Swimming Lessons and Presentations
Deconstruct and Reconstruct
50. Valley Girl Talk
Invisible Question Marks
51. “What do I do with my hands?”
A Simple Approach to Gesturing
52. “Look, Ma, no hands!”
Anchorperson or Weatherperson
53. Foreign Films
The Pause That Refreshes
54. Rx: CrackBerry Addiction
Control Yourself!
55. The Eyes Have It
Relax!
56. Why Sinatra Stood
The Voice of “The Voice”
57. Presentation Counts
The Rise and Fall of Rick Perry
Section IV: How to Handle Tough Questions
58. Listening and Laughing with Johnny Carson
Late Night Lessons for Presenters
59. Ready, Fire, Aim!
Old Habits Die Hard
60. How to Deal with a Direct Attack
“That was certainly a downer!”
61. No Such Thing as a Stupid Question
A Lesson in Q&A from Dilbert
62. The Patronizing Paraphrase
Trying to Channel Bill Clinton
63. Tricky Questions
Be Transparent or Be Trapped
64. Robert McNamara Was Wrong
You Must Respond to All Questions
65. Breaking into Jail
The Elephant IS in the Room
Section V: Special Presentations
66. Speak Crisply and Eliminate Mumbling
Be Your Own Henry Higgins Athletic Articulation Primer Be Your Own Henry Higgins
67. How to Develop a Richer Voice
Be Your Own Echo Chamber Resonance Be Your Own Echo Chamber The Pause Bonus
68. How to Deliver a Scripted Speech
When the Words Count Teleprompter Vertical Text
69. Speaking to an Audience of a Thousand
The Big Tent Image Magnification Actions, Speaking, and Words
70. How to Beat the Demo Demons
Plan B and More
71. Bring Your Panel Discussion to Life
How to Herd Cats
72. Mark Your Accent
Eliza Doolittle Is a Myth Spanish Lessons Ears Versus Eyes
73. How to Interview Like a Television Anchorperson
Seven Easy Steps
74. Ten Best Practices for the IPO Road Show 75. Cicero: Peroration
Timeless and Borderless
Endnotes
Introduction Chapter 1 Chapter 2 Chapter 3 Chapter 5 Chapter 6 Chapter 7 Chapter 8 Chapter 9 Chapter 12 Chapter 13 Chapter 14 Chapter 15 Chapter 16 Chapter 17 Chapter 18 Chapter 19 Chapter 20 Chapter 21 Chapter 22 Chapter 23 Chapter 24 Chapter 25 Chapter 26 Chapter 27 Chapter 28 Chapter 29 Chapter 30 Chapter 31 Chapter 32 Chapter 34 Chapter 35 Chapter 36 Chapter 37 Chapter 38 Chapter 39 Chapter 40 Chapter 41 Chapter 42 Chapter 43 Chapter 44 Chapter 46 Chapter 47 Chapter 48 Chapter 50 Chapter 51 Chapter 52 Chapter 54 Chapter 55 Chapter 56 Chapter 57 Chapter 58 Chapter 59 Chapter 60 Chapter 61 Chapter 63 Chapter 64 Chapter 65 Chapter 66 Chapter 73 Chapter 74 Chapter 75
Acknowledgements Index About the Author FT Press
The Truth About: Getting the Best from People
Copyright Page Dedication Page Praise for the First Edition Introduction Part I: The Truth About Employee Engagement
Truth 1. You don’t need the carrot or the stick Truth 2. You have direct influence over your employees’ passion quotient Truth 3. You get the best by giving the best Truth 4. It’s not money that motivates Truth 5. Employee engagement isn’t for sissies Truth 6. Real engagement gains happen after survey scores come in
Part II: The Truth About Yourself
Truth 7. Your behaviors are your brand Truth 8. You can’t give what you don’t have Truth 9. “Best” doesn’t mean the same thing to everyone Truth 10. Think you’re a great leader? Think again Truth 11. You could be your own worst employee Truth 12. Visionary or beat cop? Your choice Truth 13. Your health may be compromising your leadership effectiveness Truth 14. You don’t have to be perfect Truth 15. Your career can recover from an engagement hit
Part III: The Truth About Engaged Cultures
Truth 16. Employee happiness is serious business Truth 17. Great leaders make their people cry Truth 18. Better questions lead to better answers Truth 19. Individual passion builds a passion-fueled customer service culture Truth 20. Authentic is better than clever Truth 21. Retention begins with hello Truth 22. The bad will do you good Truth 23. Your biggest complainer may be your best supporter Truth 24. You can sell an unpopular decision Truth 25. Flex is best Truth 26. Nobody cares if you don’t mean to be mean Truth 27. Controlling your temper is a labor-saving device Truth 28. There is no “but” in “I’m sorry”
Part IV: The Truth About Motivation
Truth 29. Engagement happens one person at a time Truth 30. If you’re a manager, you’re a career coach Truth 31. The candidates you’re seeking may not be the ones you need Truth 32. Ask for cheese—you might get the moon Truth 33. You lead better when you get off your pedestal Truth 34. Trust is your strongest persuasion tool Truth 35. If they aren’t buying it, they aren’t doing it Truth 36. Overselling an opportunity can cost you precious talent Truth 37. Focusing on what’s right can help solve what’s wrong Truth 38. High performers are motivated by a piece of the action Truth 39. All the generations want the same things
Part V: The Truth About Performance
Truth 40. Compassion promotes performance Truth 41. A hot star can brighten your whole team Truth 42. B players are your A team Truth 43. High performers have enough coffee mugs Truth 44. Discipline deepens engagement Truth 45. You don’t have to inherit the problem employees Truth 46. Performance appraisals are really about you Truth 47. New hires can inspire current employees Truth 48. Terminations are an engagement tool
Part VI: The Truth About Creativity
Truth 49. Innovation begins with y-e-s Truth 50. Everyone can be creative Truth 51. You stand between inspiration and implementation Truth 52. Failures promote progress Truth 53. People don’t quit their bosses, they quit their colleagues Truth 54. Extreme pressure kills inspired performance Truth 55. Creativity is a balancing act
Part VII: The Truth About Communication
Truth 56. Open questions ignite inspiring answers Truth 57. Serving your employees means managing your boss Truth 58. Bad news is good news Truth 59. Trivial conversations are essential Truth 60. The way you listen speaks volumes Truth 61. Crap happens Truth 62. Engaged employees need to know more
Part VIII: The Truth About Teams
Truth 63. Absence makes the employee happier Truth 64. Your team has untapped talent Truth 65. People need to fight their own battles Truth 66. Games don’t build teams Truth 67. Answers build teams Truth 68. Your team can lead you to greatness Truth 69. You’re still the boss
References
Truth 16 Truth 32 Truth 37 Truth 42 Truth 50 Truth 51 Truth 54 Truth 55 Truth 57 Truth 68
About the Author FT Press
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