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Index
Cover Page
Title Page
Copyright Page
Acknowledgments
Contents
Introduction
Chapter 1 What’s New at Work?
Chapter 2 Why Can’t Everyone Be Like Me?
Chapter 3 What’s Happened to Team Spirit?
Chapter 4 What’s the Problem?
Chapter 5 Listen Up!
Chapter 6 You Want Me to Do What?
Chapter 7 Don’t Draw a Line in the Sand!
Chapter 8 What’s Your Type?
Chapter 9 Whose Fight Is It Anyway?
Chapter 10 Are You Playing Nice in the Sandbox?
Chapter 11 What’s an Organization to Do?
Afterword
Appendix: Additional Resources
Notes
Bibliography
Index
About the Authors
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