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Index
Half-title page
Title page
Copyright page
Dedication
About the Author
Who Should Read This Book
Table of Contents
Introduction: When Things Changed Forever
Chapter 1: Eyewitness to Change
Chapter 2: It’s The Lifeblood of Your Business
Chapter 3: Leave the Teeth Pulling to Your Dentist
Chapter 4: If It Ain’t Broke: Traditional Tech Support
Chapter 5: It Managed Services: A New and Improved Recipe
Chapter 6: The Best of All Worlds: The Unified Service Equation
Conclusion: Down to the Final Choice
About the Book
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