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Index
Title Page Copyright Page Contents Dedication Acknowledgments Foreword Introduction Part I: Walk Your Talk
Rule 1. Get Your Work Noticed Rule 2. Never Stand Still Rule 3. Volunteer Carefully Rule 4. Carve Out a Niche for Yourself Rule 5. Under Promise and Over Deliver Rule 6. Learn to Ask Why Rule 7. Be 100 Percent Committed Rule 8. Learn from Others’ Mistakes Rule 9. Enjoy What You Are Doing Rule 10. Develop the Right Attitude Rule 11. Be Passionate but Don’t Kill Yourself Rule 12. Manage Your Energy Rule 13. Never Let Anyone Know How Hard You Work Rule 14. Keep Your Home Life at Home
Part II: Know That You’re Being Judged at All Times
Rule 15. Cultivate a Smile Rule 16. No Limp Fish—Develop the Perfect Handshake Rule 17. Exude Confidence and Energy Rule 18. Develop a Style That Gets You Noticed Rule 19. Pay Attention to Personal Grooming Rule 20. Be Attractive Rule 21. Be Cool Rule 22. Speak Well Rule 23. Write Well
Part III: Have a Plan
Rule 24. Know What You Want Long Term Rule 25. Know What You Want Short Term Rule 26. Study the Promotion System Rule 27. Develop a Game Plan Rule 28. Set Objectives Rule 29. Know Your Role Rule 30. Know Yourself—Strengths and Weaknesses Rule 31. Identify Key Times and Events Rule 32. Anticipate Threats Rule 33. Look for Opportunities Rule 34. Make Learning a Lifelong Mission
Part IV: If You Can’t Say Anything Nice—Shut Up
Rule 35. Don’t Gossip Rule 36. Don’t Bitch Rule 37. Compliment People Sincerely Rule 38. Stand Up for Others Rule 39. Be Cheerful and Positive Rule 40. Ask Questions Rule 41. Use “Please” and “Thank You” Rule 42. Don’t Swear Rule 43. Be a Good Listener Rule 44. Only Speak Sense
Part V: Look After Yourself
Rule 45. Know the Ethics of Your Industry Rule 46. Know the Legalities of Your Industry Rule 47. Set Personal Standards Rule 48. Never Lie Rule 49. Never Cover up for Anyone Else Rule 50. Keep Records Rule 51. Know the Difference Between the Truth and the Whole Truth Rule 52. Cultivate Your Support/Contacts/Friends Rule 53. Date with Caution Rule 54. Understand Others’ Motives Rule 55. Assume Everyone Else is Playing by Different Rules Rule 56. Keep the Faith Rule 57. Put Things in Perspective
Part VI: Blend In
Rule 58. Know the Corporate Culture Rule 59. Speak the Language Rule 60. Dress Up or Down Accordingly Rule 61. Be Adaptable in Your Dealings with Different People Rule 62. Make Your Boss Look Good Rule 63. Know Where to Hang Out, and When Rule 64. Understand the Social Protocols Rule 65. Know the Rules About Authority Rule 66. Know the Rules About the Office Hierarchy Rule 67. Never Disapprove of Others Rule 68. Understand the Herd Mentality
Part VII: Act One Step Ahead
Rule 69. Dress One Step Ahead Rule 70. Talk One Step Ahead Rule 71. Act One Step Ahead Rule 72. Think One Step Ahead Rule 73. Address Corporate Issues and Problems Rule 74. Make Your Company Better for Having You There Rule 75. Talk of “We” Rather Than “I” Rule 76. Walk the Walk Rule 77. Spend More Time with Senior Staff Rule 78. Get People to Assume You Have Already Made the Step Rule 79. Prepare for the Step After Next
Part VIII: Cultivate Diplomacy
Rule 80. Ask Questions in Times of Conflict Rule 81. Don’t Take Sides Rule 82. Know When to Keep Your Opinions to Yourself Rule 83. Be Conciliatory Rule 84. Never Lose Your Temper Rule 85. Never Get Personal Rule 86. Know How to Handle Other People’s Anger Rule 87. Stand Your Ground Rule 88. Be Objective About the Situation
Part IX: Know the System—and Milk It
Rule 89. Know All the Unspoken Rules of Office Life Rule 90. Know What to Call Everyone Rule 91. Know When to Stay Late and When to Go Early Rule 92. Know the Theft or Perks Rule Rule 93. Identify the People Who Count Rule 94. Be on the Right Side of the People Who Count Rule 95. Be Well Up on New Management Techniques Rule 96. Know the Undercurrents and Hidden Agendas Rule 97. Know the Favorites and Cultivate Them Rule 98. Know the Mission Statement—and Understand It
Part X: Handle the Opposition
Rule 99. Identify the Opposition Rule 100. Study Them Closely Rule 101. Don’t Back-Stab Rule 102. Know the Psychology of Promotion Rule 103. Don’t Give Too Much Away Rule 104. Keep Your Ear to the Ground Rule 105. Make the Opposition Seem Irreplaceable Rule 106. Don’t Damn the Opposition with Faint Praise Rule 107. Capitalize on the Career-Enhancing Moments Rule 108. Cultivate the Friendship and Approval of Your Colleagues
Postscript: Know When to Break the Rules
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