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Index
Acknowledgments
S ECTION I: T HE M YTHS OF L EADING FROM THE M IDDLE OF AN O RGANIZATION
M YTH #1 The Position Myth: “I can’t lead if I am not at the top.” M YTH #2 The Destination Myth: “When I get to the top, then I’ll learn to lead.” M YTH #3 The Influence Myth: “If I were on top, then people would follow me.” M YTH #4 The Inexperience Myth: “When I get to the top, I’ll be in control.” M YTH #5 The Freedom Myth: “When I get to the top, I’ll no longer be limited.” M YTH #6 The Potential Myth: “I can’t reach my potential if I’m not the top leader.” M YTH #7 The All-or-Nothing Myth: “If I can’t get to the top, then I won’t try to lead.” Section I Review
S ECTION II: T HE C HALLENGES 360 -D EGREE L EADERS F ACE
C HALLENGE #1 The Tension Challenge: The Pressure of Being Caught in the Middle Challenge #2 The Frustration Challenge: Following an Ineffective Leader Challenge #3 The Multi-Hat Challenge: One Head . . . Many Hats Challenge #4 The Ego Challenge: You’re Often Hidden in the Middle Challenge #5 The Fulfillment Challenge: Leaders Like the Front More Than the Middle Challenge #6 The Vision Challenge: Championing the Vision Is More Difficult When You Didn’t Create It Challenge #7 The Influence Challenge: Leading Others Beyond Your Position Is Not Easy Section II Review
S ECTION III: T HE P RINCIPLES 360 -D EGREE L EADERS P RACTICE TO L EAD U P
L EAD -U P P RINCIPLE #1 Lead Yourself Exceptionally Well L EAD -U P P RINCIPLE #2 Lighten Your Leader’s Load L EAD -U P P RINCIPLE #3 Be Willing to Do What Others Won’t L EAD -U P P RINCIPLE #4 Do More Than Manage—Lead! L EAD -U P P RINCIPLE #5 Invest in Relational Chemistry L EAD -U P P RINCIPLE #6 Be Prepared Every Time You Take Your Leader’s Time L EAD -U P P RINCIPLE #7 Know When to Push and When to Back Off L EAD -U P P RINCIPLE #8 Become a Go-To Player L EAD -U P P RINCIPLE #9 Be Better Tomorrow Than You Are Today Section III Review
S ECTION IV: T HE P RINCIPLES 360 -D EGREE L EADERS P RACTICE TO L EAD A CROSS
L EAD -A CROSS P RINCIPLE #1 Understand, Practice, and Complete the Leadership Loop L EAD -A CROSS P RINCIPLE #2 Put Completing Fellow Leaders Ahead of Competing with Them L EAD -A CROSS P RINCIPLE #3 Be a Friend L EAD -A CROSS P RINCIPLE #4 Avoid Office Politics L EAD -A CROSS P RINCIPLE #5 Expand Your Circle of Acquaintances L EAD -A CROSS P RINCIPLE #6 Let the Best Idea Win L EAD -A CROSS P RINCIPLE #7 Don’t Pretend You’re Perfect Section IV Review
S ECTION V: T HE P RINCIPLES 360 -D EGREE L EADERS P RACTICE TO L EAD D OWN
L EAD -D OWN P RINCIPLE #1 Walk Slowly Through the Halls L EAD -D OWN P RINCIPLE #2 See Everyone As a “10” L EAD -D OWN P RINCIPLE #3 Develop Each Team Member as a Person L EAD -D OWN P RINCIPLE #4 Place People in Their Strength Zones L EAD -D OWN P RINCIPLE #5 Model the Behavior You Desire L EAD -D OWN P RINCIPLE #6 Transfer the Vision L EAD -D OWN P RINCIPLE #7 Reward for Results Section V Review
S ECTION VI: T HE V ALUE OF 360 -D EGEE L EADERS
V ALUE #1 A Leadership Team Is More Effective Than Just One Leader V ALUE #2 Leaders Are Needed at Every Level of the Organization V ALUE #3 Leading Successfully at One Level Is a Qualifier for Leading at the Next Level V ALUE #4 Good Leaders in the Middle Make Better Leaders at the Top V ALUE #5 360-Degree Leaders Possess Qualities Every Organization Needs Section VI Review S PECIAL S ECTION: C REATE AN E NVIRONMENT T HAT U NLEASHES 360 -D EGREE L EADERS Notes The 360-Degree Leader Workbook About the Author
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