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Index
Dedication Epigraph Contents 1. The Satisfaction Exceeds the Sacrifice 2. Why Get By on “Good Enough”? 3. The Secret to Successful Negotiating 4. A Lesson in Aggression 5. The Moral of the Kodak Cow 6. The Risk of Doing Something New 7. Seeing the Rain in a Drop of Hope 8. Bare-Knuckle Lessons 9. Nobody Deserves Anything 10. Mediocrity Is a Virus 11. How to Kick Your Own Ass 12. The Law of 24 13. A Secret Source for Great Employees 14. Never Underestimate the Power of Fun 15. Large Frogs Need Big Lily Pads 16. The Biggest Challenge to Growth 17. The 10 Percent Solution 18. Make No Room for Rumours 19. The Organic Organization 20. Knowing without Knowing How You Know 21. The Most Important Part of Listening 22. Branding—It’s Not Just for Cattle 23. Don’t Get Stuck Halfway Up the Mountain 24. What All Salespeople Should Know 25. It’s a Sales Call, Not a First Date 26. Why You Shouldn’t Be Selling Salt 27. “Let’s Wait and See What Happens,” Said the Captain of the Titanic 28. Speak Less and Lie Never 29. Pamper Your Strengths and Play Down Your Weaknesses 30. Problems Are Problems First and Opportunities Later 31. Failure Can Be Good Training for Success 32. A Club of Takers 33. What’s Going On Outside the Office Window? 34. A Lesson from Oprah 35. Short Careers and Long Traditions 36. The World Is Looking East 37. It’s Never about Where You Come From 38. Going Home and Growing Up 39. Adam’s Dream and My Reality Acknowledgements About the Author Credits Copyright About the Publisher
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