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Index
Cover Page
Title Page
Copyright
Early Praise For This Book!
Epigraph
Dedication
Acknowledgments
Contents
Foreword by Ray Wang
Introduction
How to Use this Book
Part I Mixing Social Media into Your Marketing
Rule 1 Rules Are Meant to Be Broken
Rule 2 Go Social, Now
Rule 3 B2B Social Media is Different
Rule 4 Start with Your Audience
Rule 5 Listen First
Rule 6 Integrate Social Media into Your Marketing Plan
Rule 7 Be Consistent
Part II Creating Social Media Content
Rule 8 Tell Stories
Rule 9 No Marketing Speak
Rule 10 Blog Regularly
Rule 11 Podcasts are Easy
Rule 12 Add Gamification
Rule 13 Leverage User-Generated Content
Rule 14 Curate Content to Reduce Your Workload
Rule 15 Collaborate Using Wikis
Rule 16 Think Mobile First
Part III Leveraging Key Social Media Channels
Rule 17 LinkedIn is for Business
Rule 18 Use Twitter to Broadcast
Rule 19 SlideShare Builds Awareness
Rule 20 Exploit Video with YouTube
Rule 21 Ignore Google+ at Your Own Risk
Rule 22 Pinterest Creates Referrals
Rule 23 Build Branded Communities
Rule 24 Don’t Rush to Facebook
Part IV Engaging Effectively in Social Media
Rule 25 Etiquette Counts
Rule 26 Converse with Your Audience
Rule 27 Become a Thought Leader
Rule 28 Use Tools to Manage Channels
Rule 29 Track ROI Selectively
Rule 30 Think Global, Act Local
Rule 31 Influencers Amplify Your Message
Rule 32 Boost Search Placement with Social Media Optimization
Part V Using Social Media in the Sales Cycle
Rule 33 Build Awareness
Rule 34 Generate Leads
Rule 35 Retain Customers and Build Loyalty
Rule 36 Drive Promotion
Rule 37 Enable Your Sales Force
Part VI Putting Social Media into Practice
Rule 38 Set Goals and Measure
Rule 39 Make Social Media Part of Your Job
Rule 40 Start Small and Build
Rule 41 Augment with an Agency
Rule 42 These Are My Rules. What Are Yours?
Bonus Rules
Bonus Rule 1 Use LinkedIn for Market Research
Bonus Rule 2 Make a Good Tweet
Bonus Rule 3 Build Your (Personal) Brand
Bonus Rule 4 Use Social Media for Internal Marketing
Bonus Rule 5 Extend Live Events with Mobile Apps
Appendices
Appendix A Key Social Media Sites
Appendix B Useful Social Media Tools
Appendix C Recommended Reading and Podcasts
About the Authors
42 Rules Program
Other Happy About Books
A Message From Super Star Press™
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