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Index
Cover
Part I: Understanding the Project Management Landscape
Chapter 1: What Is a Project?
Defining a Project
An Intuitive View of the Project Landscape
Defining a Program
Defining a Portfolio
The Enterprise Level
Understanding the Scope Triangle
The Importance of Classifying Projects
The Contemporary Project Environment
Putting It All Together
Discussion Questions
Chapter 2: What Is Project Management?
Understanding the Fundamentals of Project Management
Challenges to Effective Project Management
Managing the Creeps
What Are Requirements—Really?
Introducing Project Management Life Cycles
Choosing the Best-Fit PMLC Model
Putting It All Together
Discussion Questions
Chapter 3: What Are the Project Management Process Groups?
Defining the Five Process Groups
Defining the Ten Knowledge Areas
Mapping Knowledge Areas to Process Groups
Putting It All Together
Discussion Questions
Part II: Traditional Project Management
Chapter 4: How to Scope a TPM Project
Using Tools, Templates, and Processes to Scope a Project
Managing Client Expectations
Putting It All Together
Discussion Questions
Chapter 5: How to Plan a TPM Project
Using Tools, Templates, and Processes to Plan a Project
The Importance of Planning
Using Application Software Packages to Plan a Project
Planning and Conducting Joint Project Planning Sessions
Building the WBS
Estimating
Constructing the Project Network Diagram
Writing an Effective Project Proposal
Gaining Approval to Launch the Project
Putting It All Together
Discussion Questions
Chapter 6: How to Launch a TPM Project
Using Tools, Templates, and Processes to Launch a Project
Recruiting the Project Team
Conducting the Project Kick-Off Meeting
Establishing Team Operating Rules
Managing Scope Changes
Managing Team Communications
Assigning Resources
Resource-Leveling Strategies
Finalizing the Project Schedule
Writing Work Packages
Putting It All Together
Discussion Questions
Chapter 7: How to Monitor & Control a TPM Project
Using Tools, Templates, and Processes to Monitor and Control a Project
Establishing Your Progress Reporting System
Applying Graphical Reporting Tools
Managing the Scope Bank
Building and Maintaining the Issues Log
Managing Project Status Meetings
Defining a Problem Escalation Strategy
Gaining Approval to Close the Project
Putting It All Together
Discussion Questions
Chapter 8: How to Close a TPM Project
Using Tools, Templates, and Processes to Close a Project
Writing and Maintaining Client Acceptance Procedures
Closing a Project
Getting Client Acceptance
Installing Project Deliverables
Documenting the Project
Conducting the Post-Implementation Audit
Writing the Final Report
Celebrating Success
Putting It All Together
Discussion Questions
Part III: Complex Project Management
Chapter 9: Complexity and Uncertainty in the Project Management Landscape
Understanding the Complexity/Uncertainty Domain of Projects
Putting It All Together
Discussion Questions
Chapter 10: Agile Project Management
What Is Agile Project Management?
What Is Lean Agile Project Management?
Iterative Project Management Life Cycle
Adaptive Project Management Life Cycle
Adapting and Integrating the APM Toolkit
Putting It All Together
Discussion Questions
Chapter 11: Extreme Project Management
What Is Extreme Project Management?
What Is Emertxe Project Management?
Using the Tools, Templates, and Processes for Maximum xPM Effectiveness
Putting It All Together
Discussion Questions
Chapter 12: Comparing Linear, Incremental, Iterative, Adaptive, and Extreme PMLC Models
Linear PMLC Model
Incremental PMLC Model
Iterative PMLC Model
Adaptive PMLC Model
Extreme PMLC Model
Challenges to Project Setup and Execution
Putting It All Together
Discussion Questions
Part IV: Managing the Realities of Projects
Chapter 13: Prevention and Intervention Strategies for Distressed Projects
What Is a Distressed Project?
Managing Distressed Projects
Roles and Responsibilities of the PSO with Respect to Distressed Projects
Putting It All Together
Discussion Questions
Chapter 14: Organizing Multiple Team Projects
What Is a Multiple Team Project?
Challenges to Managing a Multiple Team Project
Classifying Multiple Team Projects
Project Office Structure
Core Team Structure
Super Team Structure
Putting It All Together
Discussion Questions
Chapter 15: Establishing and Maturing a Project Support Office
Background of the Project Support Office
Defining a Project Support Office
Naming the Project Support Office
Establishing Your PSO's Mission
Framing PSO Objectives
Exploring PSO Support Functions
Selecting PSO Organizational Structures
Understanding the Organizational Placement of the PSO
Determining When You Need a Project Support Office
Establishing a PSO
Facing the Challenges of Implementing a PSO
The PSO of the Future
Putting It All Together
Discussion Questions
Chapter 16: Establishing and Managing a Continuous Process Improvement Program
Understanding Project Management Processes and Practices
Defining Process and Practice Maturity
Measuring Project Management Process and Practice Maturity
Using the Continuous Process Improvement Model
Defining Roles and Responsibilities of the PSO
Using Process Improvement Tools, Templates, and Processes
Putting It All Together
Discussion Questions
Part V: End State: Maturing to an Enterprise-Level Project Management Model
Chapter 17: Establishing a Project Portfolio Management Process
Introduction to Project Portfolio Management
The Project Portfolio Management Life Cycle
Roles and Responsibilities of the PSO in Portfolio Management
Preparing Your Project for Submission to the Portfolio Management Process
Agile Project Portfolio Management
Putting It All Together
Discussion Questions
Chapter 18: A Practical Project-Based Model of the Enterprise
The Business Environment—A View from the Top
The EPPM Portfolio Decision Process
Case Study: Establishing a Workforce & Business Development Center
Putting It All Together
Discussion Questions
Appendix A: Glossary of Acronyms
Appendix B: What's on the Website?
Course Master File
A Note on the Answer File for the Discussion Questions
Appendix C: Bibliography
Defining and Using the Project Management Process Groups
Traditional Project Management
Agile and Extreme Project Management
Project Management Infrastructure
Managing the Realities of Projects
Introduction
Why I Wrote This Book
How This Book Is Organized
The Rationale for Using This Book Organization
How to Use This Book
Who Should Use This Book
Introducing the Case Study: Pizza Delivered Quickly (PDQ)
What's on the Website
Putting It All Together
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