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Index
Praise
Essential Texts for Nonprofit and Public Leadership and Management
Title Page
Copyright Page
List of Tables
Table of Figures
Table of Exhibits
Dedication
Foreword
PREFACE
Organization of This Book
Reflections on the Third Edition
Acknowledgments
THE EDITORS
THE AUTHORS
PART ONE - FUNDRAISING: THE ART OF RELATIONSHIP BUILDING
CHAPTER ONE - A PHILOSOPHY OF FUNDRAISING
A Philosophy of Fundraising
CHAPTER TWO - PLAN TO SUCCEED
CHAPTER THREE - DEVELOPING A CONSTITUENCY FOR FUNDRAISING
Identifying the Constituency
A Constituency Model
Identifying and Attracting Likely Donors
Roles and Responsibilities That Influence Giving
Conclusion
CHAPTER FOUR - DEVELOPING AND ARTICULATING A CASE FOR SUPPORT
Where to Start? With Case Resources
Internal Case, External Case, and the Difference Between Them
Putting Pen to Paper: Strategies for Case Statement Development
Conclusion
PART TWO - STRUCTURING YOUR FUNDRAISING
CHAPTER FIVE - THE TOTAL DEVELOPMENT PLAN
Planning, Communication, and Fundraising
Types of Gifts
Prerequisites for Implementing the Integrated Development Plan
Essential Support
Conclusion
CHAPTER SIX - THE ANNUAL FUND
Constituents and the Annual Fund
Benefits of the Annual Fund
The Annual Fund Team
Setting and Achieving the Annual Fund Goal
Understanding and Using the Donor Base
Annual Fund Solicitation Methods
The Annual Fund Plan and Calendar
Conclusion
CHAPTER SEVEN - MAJOR GIFTS
What Works in Major Gift Fundraising
Inquiring and Inspiring
Questions of Values
Building an Ownership Position
The Request or Invitation
Stewardship and Recognition
Managing the Major Gift Process
The Philanthropic Road Ahead
Conclusion
CHAPTER EIGHT - CAPITAL CAMPAIGNS
Conclusion
CHAPTER NINE - ESTABLISHING A PLANNED GIVING PROGRAM
Institutional Readiness
The Planned Gift Options
Marketing Planned Gifts
Identification of Prospective Donors
Conclusion
PART THREE - DISCOVERING WHAT DONORS VALUE
CHAPTER TEN - CONTEMPORARY DYNAMICS OF PHILANTHROPY
Roles of Philanthropy
Size and Scope
Fundraising and the Economic Climate
Opportunities for Philanthropy
Conclusion
CHAPTER ELEVEN - PROSPECT RESEARCH
Conducting Prospect Research
Ethics in Prospect Research
Conclusion
CHAPTER TWELVE - CORPORATE GIVING AND FUNDRAISING
History
Models of Corporate Giving
Conclusion
CHAPTER THIRTEEN - FOUNDATION FUNDRAISING
Types of Foundations
Growth of Foundations in the United States
Trends in Foundation Support
Types of Support
Conclusion
CHAPTER FOURTEEN - WOMEN AS DONORS
Indicators of Philanthropic Behavior
Fundraising Implications
Conclusion
CHAPTER FIFTEEN - HIGH-NET-WORTH DONORS
Defining High-Net-Worth Donors
Understanding High-Net-Worth Donors
Motivating High-Net-Worth Donors
Measuring Success
Conclusion
CHAPTER SIXTEEN - ETHNICITY AND GIVING
Embracing Diversity in Fundraising
Defining Diversity
Problems and Challenges of Diverse Populations and Fundraising
Cautious Generalizations for Diverse Population Groups and Philanthropy
Responsiveness to Diversity and Differences: Steps to Take in Shaping a ...
Conclusion
CHAPTER SEVENTEEN - GIVING DIFFERENCES AMONG THE GENERATIONS
What Are the Generations, and How Do They Give?
Giving Profiles by Generation
Implications for Engaging the Next Generations of Donors
Conclusion
PART FOUR - THE ART OF SOLICITATION AND STEWARDSHIP
CHAPTER EIGHTEEN - PERSONAL SOLICITATION
The Role of the Fundraising Professional in Solicitation
Strategic Cultivation
The Invitation to Make a Gift
Beyond Solicitation: The Fundraiser’s Role Rightly Defined
Conclusion
CHAPTER NINETEEN - DIRECT MAIL MARKETING
Direct Mail at All Levels
Donor Acquisition and Donor Development
Strategies for Direct Mail
Elements of a Direct Mail Package
Benchmarks for Evaluation
Ten Keys to Success
Conclusion
CHAPTER TWENTY - E-MAIL AND INTERNET SOLICITATION
Continued Growth
By the Numbers
Internet-Based Fundraising Tools
Conclusion
CHAPTER TWENTY-ONE - SPECIAL EVENTS
Cultivation Events
Solicitation Events
Stewardship Events
Integrated Events
Conclusion
CHAPTER TWENTY-TWO - TELEPHONE SOLICITATION
Campaign Planning
Anatomy of the Call
Campaign Management
Leveraging the Full Capacity of a Phone Program
Conclusion
CHAPTER TWENTY-THREE - THE PRACTICE OF STEWARDSHIP
Conclusion
PART FIVE - INVOLVING VOLUNTEERS IN FUNDRAISING
CHAPTER TWENTY-FOUR - THE TRUSTEE’S ROLE IN FUNDRAISING
Understanding the Context for Fundraising
Acting as a Sounding Board for Fundraising Strategy
Owning Fundraising Decisions
Working with Donors
Acting as Organizational Advocates and Leading by Example
Conclusion
CHAPTER TWENTY-FIVE - VOLUNTEER MANAGEMENT
The Strategic Value and Role of Volunteers
Steps for Successful Volunteer Involvement
Volunteer Retention
Staff-Driven Versus Volunteer-Driven Fundraising Programs
Conclusion
CHAPTER TWENTY-SIX - USING SOCIAL MEDIA TO ENERGIZE AND MOBILIZE YOUR VOLUNTEERS
Most Common Social Media Platforms
Conclusion
PART SIX - MANAGING THE FUNDRAISING PROCESS
CHAPTER TWENTY-SEVEN - MANAGING THE FUNDRAISING PROGRAM
Fundraising Managers and Their Responsibilities
Meeting the Challenge Through Basic Management Functions
Fundraising Staffing
Policies and Procedures
Conclusion
CHAPTER TWENTY-EIGHT - LEADERSHIP AND TEAM BUILDING
Overview of Leadership Literature
Applying Leadership Principles for Fundraisers
Conclusion
CHAPTER TWENTY-NINE - ORGANIZATIONAL STRENGTHS AND VULNERABILITIES
Strengths and Vulnerabilities
Organizational Readiness
Human Resources
Sources of Support
Fundraising Vehicles
Management
Accountability
Conclusion
CHAPTER THIRTY - DONOR DATABASE MANAGEMENT AND SEGMENTATION
Sample Data Elements
Leveraging the Power of Data
Conclusion
CHAPTER THIRTY-ONE - BUDGETING FOR FUNDRAISING AND EVALUATING PERFORMANCE
Budget Preparations
Budget Summary
Performance Evaluation
Gift Reports
Conclusion
CHAPTER THIRTY-TWO - MARKETING AND COMMUNICATIONS FOR FUNDRAISING
Toward an Understanding of Marketing
The Role of Market Research in Fundraising
Communication: Building Awareness and Motivating Action
Trust and Responsibility: An Ethical Framework
Conclusion
CHAPTER THIRTY-THREE - SELECTING AND WORKING WITH FUNDRAISING CONSULTANTS
Institutional Readiness
Campaign Planning
Program Implementation
Finding and Engaging Consultants
Good Working Relationships
Conclusion
CHAPTER THIRTY-FOUR - FUNDRAISING FOR GRASSROOTS NONPROFITS
What Defines Grassroots Fundraising?
Grassroots Fundraising Strategies
Conclusion
PART SEVEN - ETHICS AND ACCOUNTABILITY
CHAPTER THIRTY-FIVE - ETHICAL FRAMEWORKS FOR FUNDRAISING
Issues of Trust
Ethics and Professionalism
Approaches to Ethics
Ethical Dilemmas
Applying Ethics in Fundraising
Conclusion
CHAPTER THIRTY-SIX - THE LAW AND FUNDRAISING
Governance
State Law Considerations
Federal Law Considerations
Conclusion
PART EIGHT - YOUR CAREER IN FUNDRAISING
CHAPTER THIRTY-SEVEN - FUNDRAISING AS A PROFESSION
Milestones in the Professionalization of Fundraising
Issues of Fundraising as an Emerging Profession
The Future of Fundraising as a Profession
Conclusion
CHAPTER THIRTY-EIGHT - FUNDRAISING CREDENTIALING
CHAPTER THIRTY-NINE - PREPARING FOR THE CFRE EXAM
CHAPTER FORTY - INTERNATIONAL PERSPECTIVES ON FUNDRAISING
CFRE Job Analysis Methodology and Respondents
A Snapshot of Job Analysis Survey Respondents
Findings from the CFRE Job Analysis
Evolution of the Fundraising Profession
Conclusion
CHAPTER FORTY-ONE - RESOURCES FOR STRENGTHENING FUNDRAISING
Association Resources
Options for Formal Education
Published Resources
Conclusion
GLOSSARY OF FUNDRAISING TERMS
REFERENCES
INDEX
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