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Index
Foreword
Introduction
Organization of this book
Companion Book
Products
Highlighting the important stuff
Book Updates
The Author Team
Tony Redmond
Juan Carlos González
Ståle Hansen
Paul Robichaux
Jussi Roine
Gustavo Vélez
Vasil Michev (Technical Editor)
Previous Contributors
Microsoft MVP Program
Thanks
Sponsor content
Comments and feedback
Chapter 1: An Overview of Office 365
Office 365 Infrastructure
Datacenters and Regions
Sovereign Clouds
Multi-Geo Office 365
Tenant Domains
Directories and Identities
Licenses
Office 365 Trial Tenants
Automation
Networks
Monitoring
A Constant State of Change
Command and Control
Office 365 Plans
Service Families
The Functionality of Office 365 Enterprise Plans
Adding Cost to Office 365
Plan Add-ons
Enterprise Mobility & Security and Azure Active Directory Premium
Microsoft 365
Buying Office 365 Through Partners
The Commercial Success of Office 365
Monthly Active Users
Competition for Office 365
Leveraging the Breadth of Office 365
Will we move?
Chapter 2: Making the Decision to Embrace the Cloud
Removing Cloud FUD
Dependability
Maturity of Cloud Platforms
Security of Cloud Platforms
Industry Standards
Quality of Cloud Services
Office 365 Support
The Question of Losing Control
Understanding Service Level Agreements for Cloud Services
Office 365 Performance Against SLA
Making the Decision to Embrace the Cloud
The Easy Decision
The Harder Decision
The Economic Imperative
Figuring Out Cloud Costs
Creating a Network to Support Cloud Services
Executive Buy-in and Communications
Dipping Your Feet into The Water
Office 365 Partners
The Value of Hybrid Connectivity
The Need for Plan B
Cancelling a Tenant Subscription
Identities
Chapter 3: Identities and Authentication
Azure Active Directory
Azure AD SKUs and Office 365
Workload-Specific Directories
Identity Models for Office 365
Standalone identities
Synchronized identities
Federated identities
Authentication
Basic Authentication
Modern Authentication
Multi-Factor Authentication
Pass-Through Authentication (PTA)
Seamless SSO (Single-Sign On)
Azure Conditional Access and Office 365
Restricting Access to a Single Tenant
Synchronizing with Azure Active Directory
Microsoft Directory Synchronization Tools
Directory Synchronization Technical Concepts
Supported synchronization topologies
Object Matching for Existing Objects
Preparing for Directory Synchronization
Installing and managing Azure AD Connect
Staging Mode
Synchronization Rules
Object filtering
Password hash synchronization
Password writeback and self-service password reset
Optional AAD Connect features
Writeback permissions
Multi-forest directory synchronization
Managing and monitoring directory synchronization
Active Directory Federation Services and Office 365
Configuring AD FS
The AD FS configuration database
AD FS proxy servers
Changing the token lifetime
Restricting access to Office 365 through AD FS
AD FS and modern authentication
AD FS auditing
Troubleshooting AD FS authentication
Password hash synchronization as a backup
AD FS and password expiry notifications in Office 365
Enabling password updates through AD FS
Enabling "Persistent SSO"
Connecting to LinkedIn
Managing a Tenant
Chapter 4: Managing Office 365
Cloud versus on-premises management
Office 365 Administrative Interfaces
Managing Skype for Business Online and Microsoft Teams
Managing the Security & Compliance Center
Managing Other Office 365 Services
Managing Other Microsoft Cloud Services
Using PowerShell to Manage Azure Active Directory
PowerShell Gallery
Connecting to Office 365 Endpoints
Figuring Out What PowerShell Cmdlets to Use
Office 365 administration apps
Administrative roles
Office 365 administrative roles
Exchange Online administrative roles
Security & Compliance Center administrative roles
Teams administrative roles
Privileged accounts
Office 365 administrative units
License management
Azure Active Directory Group-Based License Management
Using PowerShell to manage licenses
Assigning and removing licenses with PowerShell
Tracking down unlicensed accounts
Managing Guest User Accounts
Managing Feature Releases
Backup for Office 365
Backup for Exchange Online
Backup for SharePoint Online
Backup for Office 365 apps
Backup Technology Changes
Monitoring
Service Health Dashboard
Message Center
Monitoring Systems
Service requests
Adding a new service request
Gathering tenant information
Customer lockbox
Custom Help
Custom Tiles
Reporting Portal
Microsoft Secure Score
Managing Exchange
Chapter 5: Exchange Online
Overview of Exchange Online
Consumer Email
The Future for On-Premises is in The Cloud
The Role for Exchange Within Office 365
Exchange 2019
Cloud Mailbox Storage Quirks
Exchange Administration Center
Managing Exchange Online with PowerShell
Connecting to Exchange Online
Mixing Online and On-Premises Cmdlets
Multi-Factor Authentication for Exchange Online PowerShell
Differences with On-Premises Exchange PowerShell
Limited Sessions
Blocking Basic Authentication
Creating a Protocol Authentication Policy
Changing Protocol Settings
Assigning Policies to Users
Checking Policies Are Applied to Accounts
Defining a Default Protocol Authentication Policy
Moving to Mailboxes
Chapter 6: Managing mailboxes
User Mailboxes
Creating a New Mailbox
Editing a Cloud Mailbox
User Role Assignment Policies
Creating a Mailbox with PowerShell
Creating a Mailbox-Enabled Office 365 Account
The Link Between EXODS and Azure Active Directory
Mailbox Plans
Determining Mailbox Location
Administrator Mailboxes
Sending Messages with PowerShell
Personal Mailbox Settings
Granting Delegate Access to a Calendar
Regional Settings
Auto Replies and Out of Office
Calendar Configuration
General Mailbox Configuration
Controlling Email Sent by Delegates
Junk Mail Settings
Maximum Message Size
Enabling Third Party Cloud Attachments
Autodiscover
MAPI over HTTP and RPC over HTTP
Connecting to Your Mailbox
Inside Mailboxes
Quotas
Offline Storage
Mailbox Cleanup
Folder Associated Information
Hidden Mailbox Items
System Folders
The Files System Folder
The Big Funnel Mailbox Index
Figuring Out the Last Login for a Mailbox
Mailbox Backups
Automatic Mailbox Maintenance
Retaining Mailbox Items
Archive Mailboxes
How Information Moves into an Archive Mailbox
Effective Use of Archive Mailboxes
Auto-Expanding Archives
The Archive Folder
Inbox Rules
Using PowerShell to Manage Rules
Checking for Rules that Forward Email
Calendar Sharing
Allowing Cross-Tenant Free/Busy Sharing
The Search-Mailbox Cmdlet
Running Search-Mailbox
Output from Search-Mailbox
Removing Mailbox Content
Audit Records for Search-Mailbox
Recovering Deleted Mailboxes
Inactive Mailboxes
Finding Inactive Mailboxes
Making Mailboxes Inactive with Holds
Checking Holds
Making a Mailbox Inactive Immediately
Restore or Recover Inactive Mailboxes
Preserving a Tenant
Securing the Data of Ex-employees
Blocking an Office 365 User Account
Putting the Mailbox on Litigation Hold
Long-term Mailbox Preservation
Dealing with Other Office 365 Information
Handling Inbound Email for Ex-Employees
When Someone Dies
Compromised Accounts
Even More Email
Chapter 7: Managing Shared Mailboxes and DLs
Shared Mailboxes
Mailbox Delegates and Permissions
Creating and Managing Shared Mailboxes with PowerShell
Who Sent That Mail?
Accessing Shared Mailboxes
Mailbox Automapping
Converting a Shared Mailbox to a Regular Mailbox
Redirecting Email
Redirecting Mail Sent to a Shared Mailbox
Personal Forwarding
Using Mobile Devices with Shared Mailboxes
Recipient Moderation
Mail Contacts and Mail Users
Distribution Lists
Creating a New Distribution List
Updating Group Membership with PowerShell
Dynamic Distribution Lists
Room Lists
Reporting Distribution List Membership
Finding Inactive Distribution Lists
Controlling User-Created Distribution Lists
Distribution List Naming Policy
Migrating On-Premises Distribution Lists to Exchange Online
On to SharePoint
Chapter 8: SharePoint and OneDrive For Business
SharePoint Online
Introduction to SharePoint Online
Managing SharePoint Online
SharePoint Settings
Using PowerShell to manage SharePoint Online
Sharing with Office 365 Groups or Teams
SharePoint Online Extensibility Options
Fast Wins with SharePoint Online
OneDrive For Business
Introduction to OneDrive For Business
OneDrive Client and Synchronization
Managing OneDrive For Business
Migrating to SharePoint Online and OneDrive For Business
Preparing to Move from On-Premises SharePoint
Moving Windows File Servers to SharePoint
SharePoint Migration Tools
Deprecated SharePoint Online Features
Other services that use SPO and ODFB
Moving Forward
Chapter 9: Delve and the Graph
Mastering Information
Office Graph
The Graph Framework
Delve and Office Graph
Enabling Office Graph
Delve Browser App
Delve Search
Delve User Profiles
Content cards
Delve Boards
Making Delve your Start Page
Privacy and Security
Disabling Delve’s Ability to Show Documents Authored by a User
Delve and Exchange Online
Hybrid Delve
Delve Apps
Automating Office 365
The Microsoft Graph
The Microsoft Graph Explorer
Clients
Chapter 10: Managing Office 365 Clients
An Array of Clients
Browsers
Protocols
Outlook
Features and Subscriptions
Office Clients
Office Update Channels
The Office Insider program
Installing Office 365 ProPlus
Installing Office 365 ProPlus from a network share
Managing updates to Office 365 ProPlus Click-to-Run
Managing Updates to MSI Versions of Office
Office 365 Support for Office 2016 MSI
Troubleshooting Office Clients with SaRA
Outlook Clients
A new version of Outlook makes its debut
Using Outlook in a virtualized desktop environment
Managing mailbox client protocols
Outlook for iOS and Android
Outlook Web App
Web browser compatibility
Outlook Web App mailbox policies
Customizing the OWA URL
Exchange Web Services
The Future of EWS
Using the EWS allow or block list
Blocking/allowing Mac clients
Blocking/allowing Outlook EWS access
Other uses for EWS
POP and IMAP
Client settings for POP and IMAP
POP and IMAP protocol defaults
Client Access Rules
OneDrive for Business
Deploying the OneDrive Sync Client
Managing OneDrive sync client updates
Restricting OneDrive sync to domain-joined computers
Skype for Business
Teams
Proxies and Network Devices
Mobile Devices and Applications
On to Groups
Chapter 11: Office 365 Groups
A Group Identity and Membership Service
Applications that use Office 365 Groups
Explaining the Member Limit
Core Principles
The Evolution of Office 365 Groups
Group Members
Public or Private Groups
Conversations
Document Libraries
Use Cases
Implementing Office 365 Groups
Creating New Office 365 Groups
Updating Group Membership
Welcome Notifications
Creating Office 365 Groups from the Azure Portal
Updating Group Properties
Email Address Policies and Groups
Assigning Send As and Send On Behalf Of Permissions to Groups
Using Office 365 Groups with OWA
Discovering Groups
Inviting Others to Join a Group
Searching Group Content
Creating and Managing Office 365 Groups Through OWA
Editing Group Properties
Controlling Group Email Traffic
Using Office 365 Groups with Outlook Desktop
Accessing Groups with Outlook
Groups Toolbar
Creating a New Outlook Group with Outlook
Updating Group Properties with Outlook
Offline Access for Office 365 Groups
Outlook for Mac
Groups and Transport
Mobile Groups
Removing and Recovering Office 365 Groups
Recovering a Deleted Group with PowerShell
Recovering Individual Documents and Items
Yammer and Office 365 Groups
The Evolution of Yammer Groups
Requirements for New-Style Yammer Groups
Yammer Discussions
Yammer Files
Evaluating Yammer, Groups, and Teams
Power BI and Groups
Stream and Groups
More Groups
Chapter 12: Managing Office 365 Groups
Groups Policy
Licensing Groups Functionality
Creating and Updating the Groups Policy
Classifications Policy Settings
Controlling Group Creation
Policy-Based Group Creation
OWA Mailbox Policy for Group Creation in OWA and Outlook
Group Naming Policy
Usage Guidelines Policy Settings
Group Policy Settings in Exchange Organization Configuration
Guest Access for Office 365 Groups
Azure B2B Collaboration
What Guests Can Access in Office 365 Groups
Restricting Guest Access
Adding Guests to an Office 365 Group
How Guests Join an Office 365 Group
Guest Access to Group Resources
Guests and Group Conversations
Controlling Guest Access to Protected Information
Updating Guest Accounts
Resetting Membership for Guests
Mail Contacts and Guest Accounts
Controlling Guest Access to Groups
Using the Groups policy to Control Guest Access
Blocking Guest Access for Selected Groups
Azure B2B Collaboration Policy
Adding Guests Programmatically
Cleaning up Guest Accounts
Office 365 Groups and Compliance
Dynamic Office 365 Groups
Checking Dynamic Membership
User Access to Dynamic Groups
The Cost of Dynamic Office 365 Groups
Group Expiration Policy
Expiration Policy Timeline
Expiry Notifications
Restoring Expired Groups
Case Study – Microsoft IT
Migration from Email Distribution Groups
Migration from the Exchange Administration Center
User-Controlled Conversion
Microsoft’s PowerShell Scripts
The DIY Approach to Converting Distribution Groups
Migration from Site Mailboxes
Comparing Office 365 Groups, Distribution Groups, and Shared Mailboxes
APIs for Office 365 Groups
On to Teams
Chapter 13: Teams
Chat-Based Collaboration for Office 365
The Competition for Teams
Teams as the Modern Outlook
Versions
Teams Architecture
Location of Teams Data
Use of Exchange Online
Microservices
Dependencies on Other Office 365 Components
The Transition from Skype for Business
The Structure of Teams
Owners and Members
Channels
Tabs
The Teams Wiki and OneNote
Pinned Apps
Teams Clients
Desktop Client Updates
Teams Phone Application
User Settings for Clients
Keyboard Accelerators
Debugging Teams Clients
Teams Management
Teams and Skype for Business Admin Center
Licensing Teams
Release Notes
Access for On-Premises Users
Creating Teams
Using an Existing Team as a Template
Adding Team Members
Creating an Org-Wide Team
Joining a Team
Leaving a Team
Maintaining Team Membership
Teams Messaging Policy
Using Teams as Distribution Lists
Enabling Existing Office 365 Groups for Teams
Dynamic Teams
Hiding Teams from Exchange Clients
Managing Settings for a Team
List All My Teams
Members and Manage Team
Deleting (and Restoring) Channels and Teams
Conversations, Meetings, and Files
Keeping Conversations Focused
Making Your Point
Bookmarks
Translations
The Activity Feed
@Mentions
Processing the Activity Feed
Searching Teams Content
Removing Messages
When Members Leave
Personal Chats
Meetings
Teams and the Phone System
Viewing Organizational Information
Files: The Link Between Teams and SharePoint Online
SharePoint Tabs
Linking to Files
OneNote
Sharing Files
SharePoint News Connector
Cloud Storage
Guest Access for Teams
Enabling Guest Access for Teams
Adding Guests to Teams
Multi-Factor Authentication for Guests
Blocking Guests from Specific Domains
Switching Between Tenants
Removing Guests
Emailing Teams
Channel Email Addresses
Message Hygiene for Inbound Email to Teams
Audit Records for Email Addressees
Capturing Email Sent to Teams
Teams and Compliance
Capture of Teams Compliance Records
Storage of Teams Compliance Records
Searching Teams Compliance Records
Teams and Office 365 Retention Policies
Team Expiry
Archiving Teams
Auditing Teams
Teams and Planner
Extending Teams
Teams Store
Teams and Connectors
Teams and Bots
Can Teams Replace Email?
Migration to Teams
PowerShell
Chapter 14: Managing Office 365 Groups and Teams with PowerShell
The Power of the Shell
Choosing Cmdlets
Performance
Speed Group Retrieval with Get-Recipient
Basic Management of Office 365 Groups
The New-UnifiedGroup Cmdlet
Creating Office 365 Groups with Azure Active Directory Cmdlets
Creating a Dynamic Office 365 Group
Outputting a List of Groups
Setting Group Properties
Controlling Who Can Send Email to a Group
Managing Who Can Edit Group Calendar Items
Using Exchange Online Cmdlets with Office 365 Groups
Managing Group Membership
Creating an All Users Group
Checking Group Membership
Checking if Someone is in a Group
Removing Members from Groups
Checking Groups with Guests
Removing Unwanted Guests
Synchronizing Office 365 Groups with Security Groups
Flagging Unowned Groups
Checking for Unused Groups
Blocking Guest Access to Classified Groups
Archiving Inactive Office 365 Groups
Group Reactivation
Tracking Archived Groups
Working with the Group Expiration Policy
Managing Teams with PowerShell
Permissions
Listing Teams
Creating New Teams
Viewing Team Settings
Updating Team Settings
Viewing Team Membership
Checking for Active Teams
Using Cmdlets from Other Modules with Teams
Office 365 Connectors
Actionable Messages
Adding a New Connector for an Office 365 Group
Using the Incoming Webhook Connector
Disabling Connectors
Plans
Chapter 15: Planner
Lightweight Planning
To Do Lists
Planner and Project
Planner, Office 365 Groups, and Applications
Planner Services
Planner Clients and Integrations
Planning Basics
Creating New Plans
Tasks and Buckets
Changing Plan Settings
Private or Public
Closing a Plan
Charts
Schedule View
Task Filters
Creating and Managing Tasks
Task Assignment
Building Out Tasks
Task Status and Tabs
Comments and Conversations
Printing and Exporting Planner Data
Synchronizing Tasks to Outlook Calendars
Planner Guests
Planner PowerShell
Phones and Meetings
Chapter 16: Teams Meetings and Cloud Voice
Skype vs Teams
Moving from Skype to Teams
Skype and Teams interoperability
Licensing Requirements for Skype in Teams
Client Calling and Meeting Capabilities
Certified for Teams
Meetings in Teams
Audio Conferencing for Teams Meetings
Cloud Recording
Teams Live Events
Teams Meetings and Cloud Video Interoperability (CVI)
Calling in Teams
Communications Credits
Phone System Capabilities
Phone System with Calling Plans
Phone System with Direct Routing
Succeeding with Call Quality
Understand Signaling and Media
Codecs and their impact on the network
Network factors that affect voice quality
Planning for Optimal Media Path
Network Planner
Network Assessment Tool
Call Analytics and role-based access control
Call Quality Dashboard
Mail Flow
Chapter 17: Mail Flow and Exchange Online Protection
Exchange Online Protection
How Exchange Online Protection Processes Email
Configuring Mail Flow
Setting up Basic Mail Flow
Managing Connectors
No Open Relays
Advanced Mail Flow Scenarios
Mail Flow Insights
Transport Limits
Mail Flow Rules
Mail Flow Rule Conditions
Mail Flow Rule Exceptions
Mail Flow Rule Actions
Creating a New Mail Flow Rule
Testing New Mail Flow Rules
Common Use Cases for Mail Flow Rules
Exporting and Importing Mail Flow Rules
Message Hygiene
Anti-Spam and Anti-Malware Protection
Anti-Spam Message Headers
The Decision to Use Multiple Filtering Solutions
User-managed Safe and Blocked Sender Lists
Junk Mail and Phish Reporting
Message Forwarding and the Sender Rewrite Scheme (SRS)
Sending Messages to the Junk Email Folder in an On-premises Environment
Message Quarantine
NDR Backscatter Filtering
Directory-based Edge Blocking (DBEB)
Bulk Email Filtering
Advanced Filtering Options
Domain Keys Identified Mail (DKIM)
Domain-based Message Authentication, Reporting and Conformance (DMARC)
Anti-spoofing Protection and Reporting
Safety Tips
Reporting Phishing messages to Microsoft
Zero-hour Auto Purge (ZAP)
Invalid and Non-Registered Domain Emails
Testing Anti-Spam
Delisting Your IP Address from the Office 365 Block List
Unblocking Blocked Users
Anti-Malware Protection
Office 365 Advanced Threat Protection
S/MIME
Message Tracing
Tracing Messages
Tracing Messages with PowerShell
Mobile Devices Need Management Too
Chapter 18: Mobile Devices, EMS, and Intune
Comparing the three solutions
Exchange ActiveSync
Configuring mobile devices and applications for Exchange ActiveSync
Understanding device access state for ActiveSync clients
Mobile device authentication
Mobile device mailbox policies
Allow/block exemptions
Device access rules
Default access level
Dealing with existing devices when changing default access level
Managing Mobile Device Associations
Reporting Remote Devices
Remote Wipe
Establishing an ActiveSync policy for your organization
Office 365 MDM
Device and Application Support for Office 365 Mobile Device Management
Activation and Initial Configuration
Managing Device Policies in Office 365 Mobile Device Management
Enrolling Devices for Office 365 Mobile Device Management
Removing or Wiping Mobile Devices
Renewing the APNs Certificate for Office 365 Mobile Device Management
Microsoft Intune
Preparing Intune for an organization
Managing Intune users and groups
Managing Intune administrative permissions
Device Enrollment
Device Compliance Policies
Device Configuration Policies
Deploying Applications
Mobile Application Management
Implementing Intune Solutions
Moving on from mobility
Chapter 19: Office 365 Data Governance
Data Governance in Office 365
Keeping Content in Place
Principles of Data Governance
The Influence of GDPR
Retention Policies and Label Policies
Rules of Retention
Office 365 Retention Policies
Broad and Narrow Retention
Retention Policy Scope
Automatic Policies
The Effects of Retention Policies
Permissions
Planning an Office 365 Retention Policy
The Effect of Retention
Office 365 Retention Policies and Inactive Mailboxes
Advanced Retention Settings
Behind the Scenes with Advanced Retention Policies
Knowing That a Retention Policy Works
Applying Retention Policies to Office 365 Groups
Removing Retention Policies
Preservation Locks
Office 365 Labels
Retention Label Concepts
Planning Retention Labels
Creating New Retention Labels
Naming a Retention Label
Retention Actions and Periods
Comparing Retention Labels and Retention Policies
Publishing Retention Labels Through a Label Policy
Applying Retention Labels Through Auto-Label Policies
Using Retention Labels
Using Retention Labels with Exchange
Integration with Exchange Retention Policies
Using Retention Labels with Office 365 Groups
Using Retention Labels with SharePoint and OneDrive for Business
Audit Records Generated When Retention Labels are Applied
Label Activity Explorer
Default Assignment of Retention Labels
Record Labels
Processing Manual Dispositions
Deciding Whether to Delete
Event-based Retention
Removing Retention Labels
Finding Items Marked with Labels in Content Searches
Using the Compliance PowerShell cmdlets
Working with Retention Labels
Working with Retention Policies
Reporting Retention Policies Applied to SharePoint
Tracking Retention Holds for Mailboxes
Exchange Retention Holds
Migration
Exchange Mailbox Lifecycle
Cleaning Mailboxes
Recoverable Items Quota
Exchange Mailbox Retention Policies
Managing Hybrid Mailbox Retention Policies
Benefits of a Mailbox Retention Policy
The Default Retention Policy
Retention Actions and Retention Periods
The Recoverable Items Folder Tag
Why Items Stay in The Deleted Items Folder
Creating a Mailbox Retention Policy
How Clients Use Mailbox Retention Policies
How MFA Processes Retention Policies
Stopping MFA Processing a Mailbox
Moving from Exchange Retention Policies
On to eDiscovery
Chapter 20: eDiscovery and Content Searches
Content Searches
Content Search Scalability
Creating a Content Search
Previewing Search Results
Exporting Search Results
Downloading Exported Results
Export Search Report
Reopening a Search
Compliance Boundaries
Office 365 eDiscovery
eDiscovery Case Components
Creating a New eDiscovery Case
eDiscovery Case Holds
eDiscovery Case Searches
eDiscovery Case Exports
Bulk Actions
Closing eDiscovery Cases
GDPR Data Subject Requests
Protected Documents and Searches
Auditing of Search Activities
Advanced eDiscovery
Using PowerShell with Content Searches
Creating and Running a New Content Search
Searching SharePoint and OneDrive for Business
Content Search Actions
Using a Content Search to Find and Remove Mailbox Items
Exporting Search Data
Using PowerShell to Manage eDiscovery Cases
GDPR DSRs
Adding eDiscovery Managers
Reporting Holds for eDiscovery Cases
In-place Holds and Litigation Holds
Ingesting Items for Review from Non-Office 365 Sources
Reporting what happens
Chapter 21: Auditing and Reporting Office 365
Office 365 Auditing
Enabling the Office 365 Audit Log in a Tenant
ISV Access to Audit Data
Searching Office 365 Audit Events
User and System Events
Examining an Audit Record
Viewing User Activity
Searching Office 365 Audit Data with PowerShell
Practical Examples of Using Audit Information
Activity Alerts and Alert Policies
Activity Alerts
Alert Policies
Handling Alerts
Activity Alerts and Policies and PowerShell
Office 365 Cloud App Security
Alerts
Resolving Alerts
Filters
Policies
Scoping Policies to Groups
Third-Party Audit Alternatives
Exchange Online Administrative Auditing
Accessing Administrative Audit Log Entries
Exchange Online Administrative Audit Configuration
Exchange Online Mailbox Auditing
Enabling Auditing for a Mailbox
Making Sure Auditing is Enabled for All Mailboxes
Mailbox Auditing Enabled by Default
Supervision Policies
Components of a Supervision Policy
Creating a New Supervision Policy
Updating a Supervision Policy
Processing Messages for Review
Reviewing Selected Content
Removing a Supervision Policy
PowerShell and Supervision Policies
Reporting Supervision Policies
Reporting Office 365
Office 365 Reporting Web Service and DataMart
Using PowerShell to Create Custom Office 365 Reports
Office 365 Admin Center Reports
Security and Compliance Reports
Anonymized Report Data
Microsoft 365 Usage Analytics Power BI Content Pack
Independent Reporting Products
Service Accounts
Extracting More Detail About Tenant Activity
Protection is Important
Chapter 22: Data Loss Prevention
Stopping Leaks
Office 365 Data Loss Prevention
Sensitive Data Types
Custom Classifications
Office 365 DLP Policies
Checking Documents for Sensitive Data
Default DLP Policy
Creating Office 365 DLP Policies
Default Rule Settings
Advanced Rule Settings
Protecting Sensitive Email with Encryption
GDPR Support
Sample Test Data
PowerShell support for Office 365 DLP policies
Exchange DLP policies
Designing an Exchange DLP policy
Blocking Actions
Policy Modes
Starting with a DLP Template
Creating a New DLP policy for Exchange
Outlook and DLP
OWA and DLP
Customizing Standard Policy Tips
DLP Incident Reports
Building out the DLP policy
Document Fingerprinting
Hybrid Exchange DLP
Flow
Chapter 23: Automating Office 365 with Flow
The Need for Automation
Microsoft Flow
What is Microsoft Flow?
Older Office 365 Workflow Solutions
Enabling Flow
Licensing
Enabling Flow for Users
Using Flow Admin Center
PowerShell for Flow
Building Automated Solutions with Flow
Building Your First Flow
Sharing Flows
Building and running Flows in Excel
Using Data Loss Prevention Policies
Accessing On-premises Data with the Data Gateway
Building Advanced Solutions with Flow
Flow is Here to Stay
Protection
Chapter 24: Protecting Office 365 Content
The Need to Protect Data
Office 365 and Rights Management
The Flow of Protection
Protection Templates
External Users
Contacting the Azure Information Protection Team
Enabling Rights Management
PowerShell for Rights Management
Configuring Rights Management for Exchange Online
Bring Your Own Key (BYOK)
Protecting Email
Enlightened and Unenlightened Clients
How Rights Management Templates Protect Email
Protecting Email with Outlook
Refreshing Templates for Outlook
Viewing Rights
Protecting Email with OWA
Inbuilt Message Encryption
Revoking Encrypted Messages
Encrypt or Protect
Protecting Email Sent to Shared Mailboxes
Office 365 Sensitivity Labels
Sensitivity Labels
Creating a New Sensitivity Label
Publishing Sensitivity Labels
No Auto-Label Policies
Removing Sensitivity Labels
Using Sensitivity Labels with Auto-Signature Products
Applying Protection with Transport Rules
Configuring a Transport Rule for Protection
Applying Sensitivity Labels with Transport Rules
Customizing the OME Configuration
Moving from Office 365 Message Encryption V1
Protecting SharePoint Online and OneDrive for Business
Enabling Rights Management for SharePoint Online and OneDrive for Business
Protecting Document Libraries and Lists
Synchronizing Protected Libraries with OneDrive
OneDrive for Business Permissions
Protecting Individual Documents
Functionality Lost for Protected Documents
Indexing Labels with SharePoint
Hybrid Protection
Super-Users
Protecting Individual Files
Protected PDFs
Using PowerShell to Protect Information
Processing Protected Documents Found in Content Searches
Sensitivity Labels and PowerShell
Logging Protected Documents
The End or The Beginning
Chapter 25: Office 365 Migration for Enterprises
A Short History of Quadrotech
Archive Shuttle
Mailbox Shuttle
Public Folder Shuttle
PST Flight Deck: eradicating the PST pests
Other PST problems:
Compliance
User experience
Automation
Mastering Cloud Migration
Beyond Migration: Analysis, Reporting, and Insights
Radar Reporting
Radar Security & Audit
GDPR compliance in Office 365
The future of Quadrotech
Cloud Commander: The Need for Speed
Achieving the best migration speed
Reducing the overall migration duration
Putting Office 365 Administration on Autopilot
The Problem with the Native Approach
Virtual OUs
Authorization Policies
Configuration Policies
How Does Autopilot Work?
What Workloads are Currently Supported?
About Quadrotech
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