E-Coaching · Theory and practice for a new online approach to coaching by Ribbers, Anne -- Read -- Imperial Library of Trantor

Index

Cover Half Title Title Page Copyright Page Table of Contents List of illustrations Foreword Part I Introduction to the world of e-coaching

1 E-coaching: the new world of online coaching

1.1 Existing forms of online learning/coaching 1.2 Definition of e-coaching 1.3 E-coaching and coaching: similarities and differences 1.4 Practical reasons to get started with e-coaching 1.5 Summary Notes

2 Different types of e-coaching

2.1 Four types of e-coaching 2.2 Telephone coaching 2.3 Video coaching 2.4 Chat coaching 2.5 E-mail coaching 2.6 Summary

3 E-communication: the new world of communication

3.1 Characteristics of e-communication 3.2 Omission of communication 3.3 Using linguistic tools 3.4 Enriched communication 3.5 Summary

4 The power of e-coaching

4.1 The fifteen ingredients of e-coaching 4.2 The three pillars of e-coaching 4.3 Summary

5 The ABC model for actual change

5.1 Development of the ABC model 5.2 The Accelerated Behavioural Change model in detail 5.3 E-coaching based on the ABC model 5.4 Summary Notes

6 The eCoachPro method for online text-based coaching

6.1 The coach–client relationship 6.2 Politeness theory: the heart of the eCP method 6.3 An arsenal of linguistic strategies 6.4 Politeness theory for e-coaching: three relevant language strategies 6.5 Linguistic analysis and speech acts 6.6 Efficient use of language 6.7 Summary

Part II Working as an e-coach

7 Experiences of e-coaches

7.1 Reasons for getting started with e-coaching 7.2 Important similarities and differences between e-coaching and F2F coaching 7.3 Important advantages and disadvantages of e-coaching 7.4 What skills do e-coaches need? 7.5 Tips for both beginner and experienced e-coaches 7.6 Hybrid coaching: combining F2F coaching with e-coaching 7.7 Summary Notes

8 The ABC model in practice

8.1 A practical example of the ABC model 8.2 Summary

9 The eCoachPro method in practice

9.1 eCP method process 1: Communication from the client 9.2 Analysis using speech acts 9.3 eCP method process 2: Communication from the coach 9.4 Other aspects of written messages 9.5 Summary

10 E-coaching technology

10.1 Professional Internet applications: advantages and disadvantages 10.2 Requirements of a digital coaching environment 10.3 Development of Pluform 10.4 Summary Notes

11 Facilitating the e-coaching process

11.1 Preparation 11.2 Designing e-coaching programmes 11.3 Deciding what to charge 11.4 The e-coaching agreement 11.5 Expectation management 11.6 Summary

Part III Detailed e-coaching programme

Introduction Example coaching programme

List of contributors References Index