Some Sizes Fit All by Akhil Gupta -- Read -- Imperial Library of Trantor

Index

Cover Title page Contents Advance Praise for the Book Foreword by Sunil Bharti Mittal Preface PART I: FUNDAMENTAL PILLARS OF MANAGEMENT

1. Business Model 2. Business Delivery Model 3. Organizational DNA 4. Organizational Structure 5. Medium-Term Business Plan and Funding Requirements 6. Means of Financing 7. The Management Information System and Key Performance Indicators and Their Measurements 8. Transparent and Reliable Reporting and Accountability 9. Decision-Making Based on Analytics 10. Governance Philosophy 11. Knowledge Management and Internal Controls 12. Dealing with Complexity through Simplicity 13. Going Public or Remaining Private 14. Unique Selling Propositions 15. Fixing It When It Ain’t Broke

PART II: GENERAL RULES FOR SOME SPECIFIC DISCIPLINES

1. Human Resources 2. Marketing 3. Sales and Distribution 4. Technology and IT 5. Customer Service 6. Audits, Reporting and Business Performance and Analysis 7. Treasury 8. Internal Assurance 9. Administration and Security 10. Investor Relations 11. Legal and Secretarial

PART III: ACTIVITIES AND NORMS THAT COMPRISE THE ‘WAY OF WORKING’ OF AN ORGANIZATION

1. Dealing with Competition and Competitors 2. Dealing with Vendors 3. Annual Operating Plan or Budget Exercise 4. Governance Process 5. Rules for Meetings 6. Developing Out-of-the-Box Thinking and Solutions 7. A Value-for-Money Culture 8. The Speed versus Perfection Dilemma 9. Long-Term versus Medium-Term versus Short-Term Dilemma 10. Dealing with Failure 11. The Art of Scaling Up 12. Negotiations 13. Rules of Communication

Acknowledgements Follow Penguin Copyright