How to Run a Government by Barber, Michael -- Read -- Imperial Library of Trantor

Index

Cover Title Page Contents About the Author Dedication Preface Introduction: The Missing Science of Delivery

FOUR CHARACTERS: ONE PROBLEM THE EMERGING SCIENCE THE VALUE OF GOOD GOVERNANCE

1. Priorities

THE CHALLENGE OF GOVERNMENT PRIORITIES AMBITION AND A MAP OF DELIVERY TARGETS BENCHMARKING UNINTENDED CONSEQUENCES CONSULTATION MORAL PURPOSE

2. Organization

DELIVERY CAPACITY A DELIVERY UNIT DELIVERY AND THE CENTRE OF GOVERNMENT THE GUIDING COALITION CIVIL SERVICE REFORM

3. Strategy

APPROACH 1. TRUST AND ALTRUISM APPROACH 2. HIERARCHY AND TARGETS (OR COMMAND AND CONTROL) APPROACH 3. CHOICE AND COMPETITION APPROACH 4. DEVOLUTION AND TRANSPARENCY APPROACH 5. PRIVATIZATION (AND VOUCHERS) STEWARDSHIP: THE ROLE OF THE CENTRE OF A SERVICE COMMUNITY ENGAGEMENT POLICYMAKING

4. Planning

UNDERSTAND THE PROBLEM WORK OUT HOW YOU WILL DRIVE CHANGE LABS LEGISLATION THE DELIVERY CHAIN DATA AND TRAJECTORIES LEAD INDICATORS THE PLAN ITSELF

5. Routines

THE LAUNCH THE LULL THE IMPLEMENTATION DIP DISTRACTION STANDARDS DILIGENCE ROUTINES REVIEWING THE DELIVERY AGENDA

6. Problem-solving

EXCUSES, EXCUSES LEARN FROM FAILURE RESISTANCE AVOIDING FOLLY

7. Irreversibility

LEADERSHIP IRREVERSIBILITY OVERCOMING BOREDOM THE UNVARNISHED TRUTH OBSESSION AND THE ELEGANCE OF YOUR BEHAVIOUR BUILDING CAPACITY THE POLITICS OF IRREVERSIBILITY PLAN FOR THE FUTURE DRIFT

8. (Other People’s) Money

BUDGETS PUBLIC SECTOR PRODUCTIVITY FINANCE MINISTERS

Conclusion: The Future of Delivery

DATA AND TRANSPARENCY PRIVACY CITIZEN ENGAGEMENT DIGITAL GOVERNMENT COMPETITIONS MARKETS AND GOVERNMENT ENTREPRENEURSHIP THE IMPLICATIONS FOR THE SCIENCE OF DELIVERY

Appendix: The 57 Rules Bibliography Notes Acknowledgements Follow Penguin Copyright Page