About Face by Cooper, Alan -- Read -- Imperial Library of Trantor

Index

Cover Part I: Goal-Directed Design

CH 1: A Design Process for Digital Products

The Consequences of Poor Product Behavior Why Digital Products Fail Planning and Designing Product Behavior Recognizing User Goals Implementation Models and Mental Models An Overview of Goal-Directed Design

CH 2: Understanding the Problem: Design Research

Qualitative versus Quantitative Data in Design Research Goal-Directed Design Research Interviewing and Observing Users Other Types of Qualitative Research Research Is Critical to Good Design

CH 3: Modeling Users: Personas and Goals

Why Model? The Power of Personas Why Personas Are Effective Understanding Goals Constructing Personas Personas in Practice Other Design Models

CH 4: Setting the Vision: Scenarios and Design Requirements

Bridging the Research-Design Gap Scenarios: Narrative as a Design Tool Design Requirements: The “What” of Interaction The Requirements Definition Process

CH 5: Designing the Product: Framework and Refinement

Creating the Design Framework Refining the Form and Behavior Validating and Testing the Design

CH 6: Creative Teamwork

Small, Focused Teams Thinking Better, Together Working Across Design Disciplines The Extended Team Establishing a Creative Culture Identifying Skill Levels in Designers Collaboration Is the Key

Part II: Designing Behavior and Form

CH 7: A Basis for Good Product Behavior

Design Values Interaction Design Principles Interaction Design Patterns

CH 8: Digital Etiquette

Designing Considerate Products Designing Smart Products Designing Social Products

CH 9: Platform and Posture

Product Platforms Product Postures Postures for the Desktop Postures for the Web Postures for Mobile Devices Postures for Other Platforms Give Your Apps Good Posture

CH 10: Optimizing for Intermediates

Perpetual Intermediates Inflecting the Interface Designing for Three Levels of Experience

CH 11: Orchestration and Flow

Flow and Transparency Orchestration Harmonious Interactions Motion, Timing, and Transitions The Ideal of Effortlessness

CH 12: Reducing Work and Eliminating Excise

Goal-Directed Tasks versus Excise Tasks Types of Excise Excise Is Contextual Eliminating Excise Other Common Excise Traps

CH 13: Metaphors, Idioms, and Affordances

Interface Paradigms Building Idioms Manual Affordances Direct Manipulation and Pliancy Escape the Grip of Metaphor

CH 14: Rethinking Data Entry, Storage, and Retrieval

Rethinking Data Entry Rethinking Data Storage Rethinking Data Retrieval

CH 15: Preventing Errors and Informing Decisions

Using Rich Modeless Feedback Undo, Redo, and Reversible Histories What If: Compare and Preview

CH 16: Designing for Different Needs

Learnability and Help Customizability Localization and Globalization Accessibility

CH 17: Integrating Visual Design

Visual Art and Visual Design The Elements of Visual Interface Design Visual Interface Design Principles Visual Information Design Principles Consistency and Standards

Part III: Interaction Details

CH 18: Designing for the Desktop

Anatomy of a Desktop App Windows on the Desktop Menus Toolbars, Palettes, and Sidebars Pointing, Selection, and Direct Manipulation

CH 19: Designing for Mobile and Other Devices

Anatomy of a Mobile App Mobile Navigation, Content, and Control Idioms Multi-Touch Gestures Inter-App Integration Other Devices

CH 20: Designing for the Web

Page-Based Interactions The Mobile Web The Future

CH 21: Design Details: Controls and Dialogs

Controls Dialogs Eliminating Errors, Alerts, and Confirmations The Devil Is in the Details

Appendix A: Design Principles

Chapter 1 Chapter 3 Chapter 4 Chapter 5 Chapter 8 Chapter 9 Chapter 10 Chapter 11 Chapter 12 Chapter 13 Chapter 14 Chapter 17 Chapter 18 Chapter 19 Chapter 20 Chapter 21

Appendix B: Bibliography Titlepage Copyright Credits Dedication About the Authors Acknowledgments Foreword Introduction to the Fourth Edition

A Brief History of Interaction Design IxD and User Experience What This Book Is and What It Is Not How This Book Is Structured Changes Since the Third Edition Examples Used in This Book Who Should Read This Book

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