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Index
Cover Page Perfect Phrases for Performance Reviews Copyright Page Contents Preface Part One. Background for Conducting Performance Reviews
How to Plan, Conduct, and Write a Performance Review Setting Performance Goals Documenting Critical Incidents and Significant Behaviors Common Performance Review Errors Legal Issues Conducting the Review Making the Session Go Smoothly How to Talk About Salary Perfect Phrases for Performance Reviews
Part Two. Examples of Forms for Performance Reviews Part Three. Perfect Phrases for Performance Appraisal
Topics Listed Alphabetically
Administrative Skills Analytic Skills Appraisal and Evaluation Skills Attendance Attitude or Approach to Work Coaching Communication Skills, Verbal Communication Skills, Written Computer Skills Conflict Management Cooperation Cost Cutting Creativity Customer Relations Data Entry Deadlines, Ability to Meet Decision Making Dedication to Job/Work Delegation Dependability Development of Subordinates Equal Opportunity/Diversity Ethical Behavior Feedback, Receiving and Giving Financial Management Flexibility General Job Skills Goal Achievement Goal and Objective Setting Grooming and Appearance Initiative Interpersonal Skills Judgment Knowledge of Company Processes Knowledge of Job Leadership Skills Listening Skills Long-Range Planning Management Control Management Skills Managing Details Managing Expenses Mechanical Skills Multi-Tasking Negotiating Skills Organizing Skills Orientation to Work Participative Management Personal Growth Persuasiveness Phone Skills Physical Abilities Planning and Scheduling Political Skills Potential for Advancement Problem Solving Productivity Product Knowledge Professionalism Programming Skills Project Management Quality Management Quality of Work Quantity of Work Research Abilities Resource Use Safety Sales Ability Stress, Ability to Work Under Supervisory Skills Teamwork Technical Skills Time Management Skills
Topics by Job Category
General Job Skills/Traits
Accuracy Administrative Skills Attendance Customer Relations General Job Skills Interpersonal Skills Judgment Knowledge of Company Processes Knowledge of Job Productivity Safety Stress, Ability to Work Under
Technical Skills
Analytic Skills Computer Skills Data Entry Mechanical Skills Problem Solving Product Knowledge Programming Skills Research Abilities Technical Skills
Productivity
Cost Cutting Deadlines, Ability to Meet Decision Making Financial Management Goal Achievement Goal and Objective Setting Long-Range Planning Managing Details Organizing Skills Productivity Project Management Quality Management Quality of Work Quantity of Work Resource Use Sales Ability Time Management Skills
Management/Leadership/Supervisory
Appraisal and Evaluation Skills Coaching Delegation Development of Subordinates Equal Opportunity/Diversity Leadership Skills
Management Control
Management Skills Managing Expenses Participative Management Planning and Scheduling Supervisory Skills
Communications/Interpersonal
Communication Skills, Verbal Communication Skills, Written Conflict Management Feedback, Receiving and Giving Listening Skills Negotiating Skills Phone Skills Political Skills Teamwork
Personal Qualities/Characteristics
Attitude or Approach to Work Cooperation Creativity Dedication to Job/Work Dependability Ethical Behavior Flexibility Grooming and Appearance Initiative Orientation to Work Personal Growth Persuasiveness Physical Abilities Potential for Advancement Professionalism
Appendix A. Mistakes Managers Make When Conducting Performance Appraisals Appendix B. Seven Mistakes Employees Make During Performance Appraisals
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