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Index
Cover Title Page Copyright Dedication Acknowledgment Contents Introduction Chapter 1. The Science and Mechanics of Sending and Receiving Emails Chapter 2. CAN SPAM Laws, SPAM Filters, Junk Folders, ISPs, and Other Barriers to Email Deliverability Chapter 3. Anatomy of an Email Message Chapter 4. Optimizing the All-Important “From” and Subject Lines Chapter 5. Rules for Writing Clear, Compelling Emails Chapter 6. Email Design Options: Text, HTML, Text in an HTML Shell Chapter 7. Rich Media and Embedded Video Chapter 8. Hyperlinks, CTAs (Calls to Action), and Landing Pages Chapter 9. Autoresponders Chapter 10. Writing and Publishing an Email Newsletter Chapter 11. Personal Emails for Every Occasion Chapter 12. Business Emails for Every Occasion Chapter 13. Email Marketing that Sells Chapter 14. The Role of Email in Content Marketing Chapter 15. Device-Specific Email Design Chapter 16. Integrating Email into a Multichannel Communications Program Appendix I: Emoticons and Emojis Appendix II: Model Marketing Email Messages Appendix III: Sample E-Newsletters Appendix IV: Select Email Service Providers Appendix V: Email Marketing Fundamentals at a Glance About the Author Index
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