Blackboard Learn Administration by Patterson, Terry L. -- Read -- Imperial Library of Trantor

Index

Blackboard Learn Administration

Table of Contents Blackboard Learn Administration Credits About the Author About the Reviewers www.PacktPub.com

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Preface

What this book covers What you need for this book Who this book is for Conventions Reader feedback Customer support

Downloading the example code Errata Piracy Questions

1. Planning a Blackboard Learn Instance

What is Blackboard Learn? How does Blackboard Learn work? Blackboard Learn architecture

One server / Two server architecture Multiple server architecture Blackboard instance environments How do I decide what architecture to build?

Summary

2. Installing Blackboard Learn

Operating systems Space requirements Installing the database

Installing an Oracle database for Blackboard Learn Installing a Microsoft SQL Server database

Installing JDK Preparing a Windows Server environment Preparing a Red Hat or Solaris server for Blackboard Learn Final preparations before installing Installing the Blackboard Learn application

Upgrading our Blackboard Learn instance

Managing Blackboard Learn services The Blackboard Learn Patch Utility tool

Getting Blackboard Learn Patch Utility Getting Blackboard patches Managing Blackboard patches with the Blackboard Learn Patch Utility tool

Summary

3. Setting Up and Customizing Blackboard Learn

Branding Blackboard Learn

Blackboard Learn themes Blackboard Learn color palettes Basic branding within Blackboard Learn Advanced branding of our Blackboard Learn instance

Customizing the Blackboard login page Summary

4. Creating Courses in Blackboard Learn

Courses in Blackboard Learn

Course names and course IDs New shells versus recycling

Course settings in Blackboard

Default course properties Course themes and icons Course Tools Quick Setup Guide Custom images Default course size limits Grade Center settings Course menu and structures Default notification settings Default grading schema Creating a course catalog structure Terms

Searching for courses in Blackboard Creating single courses in Blackboard Creating courses using the batch course creation tool Importing content into a new course Copying content into a new or existing course Summary

5. Administrating Courses in Blackboard Learn

Enrolling users into Blackboard Learn courses

Creating a batch enrollment file Enrolling users using the Batch Enrollment process

Possible issues with the batch enrollment process

Using Quick Enroll in Blackboard Learn

Exporting and archiving courses in Blackboard Learn

Exporting a course

Exporting a course using the Blackboard Learn format Exporting a Blackboard course into Common Cartridge format

Archiving a Blackboard course Batch exporting and archiving courses

Tips for batch exporting and archiving

Using the Bulk Delete function in Blackboard Learn Removing a course from Blackboard Learn

Reusing recently-deleted course IDs

Summary

6. Creating Users in Blackboard Learn

User creation policy

Setting Up default user information in Blackboard Learn Creating single users in Blackboard Learn Creating multiple users in Blackboard Learn Accessing users in Blackboard Learn

Summary

7. Managing Roles and Users in Blackboard Learn

Roles within Blackboard Learn Managing course roles in Blackboard Learn

Editing a course role Creating a new course role using the Copy function Managing privileges for course roles

Managing system roles in Blackboard Learn

Creating system roles in Blackboard Learn

Creating custom institutional roles in Blackboard Learn Managing role privileges in Blackboard Learn Developing role privilege policies in Blackboard Learn Disabling user access to Blackboard Learn Removing users in Blackboard Learn Summary

8. Using Tools and Utilities in Blackboard Learn

System announcements

Creating a system announcement Editing or deleting a system announcement

Spell Check Dictionaries in Blackboard Learn

Creating a new spell check dictionary within Blackboard Learn Adding a spell check dictionary in Blackboard Learn Managing a spell check dictionary in Blackboard Learn Language packs

Notifications

Setting up general notifications Managing the default notifications settings Course Messages Calendar E-mails Enterprise surveys in Blackboard Learn Goals My Blackboard Settings Math Editor Image Service Tools Chalk Titles

Summary

9. Security, Reporting, and Configuration in Blackboard Learn

Security in Blackboard Learn

Managing SSL certificates Managing guest access Managing session fingerprints Input Validation Filter Safe HTML Filters Alternate Domain for Serving Content

System information in Blackboard Learn

System configuration System reporting

Disk Usage Refresh Report Data Textbook Information

Optimizing our Blackboard Learn environment

Blackboard Tasks Optimizing web services

Monitoring and optimizing Internet Information Services Monitoring and optimizing Apache Installing and configuring Apache 2.2 for Blackboard Learn

Tomcat configuration and optimization

Tomcat thread queuing

Summary

10. Authentication and Data Integration in Blackboard Learn

External authentication in Blackboard Learn

Planning authentication integration

LDAP Central Authentication Service Shibboleth authentication Blackboard legacy authentication framework Default In case our external authentication options aren't working External authentication provider planning

Adding external authentication providers

Creating an LDAP provider Creating a Shibboleth provider Creating a CAS provider

Setting up external authentication-provider order

Data integration with Blackboard Learn

The snapshot tool in Blackboard Learn

The SIS Framework

Integration options

Questions to ask when planning your data integration

Creating data sources Building a flat file integration

Creating the flat file Creating the integration within Blackboard Learn Testing our flat file

Sending files to Blackboard Learn Summary

11. Implementing Building Blocks in Blackboard Learn

Blackboard Learn building blocks

Installing a building block Configuring and managing a building block Removing a building block Building block manager

Web services in Blackboard Learn LTI Tool Providers Recommended building blocks Summary

12. Logs, Troubleshooting, and Disaster Recovery in Blackboard Learn

Troubleshooting issues in Blackboard Learn

Finding and searching log files

Locating and accessing log files SIS Logs Authentication Logs System Logs System Tasks Status Course Cartridge Import Status Log Rotation

Locating log files in Blackboard Learn

Apache IIS Tomcat Blackboard application

Tips for troubleshooting issues with log files

Disaster recovery

Understanding expectations Prioritizing Blackboard data Example Blackboard Learn disaster recovery plan

Summary

A. Appendix Index

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