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Index
Cover
Blackwell Ancient Religions
Title Page
Copyright
Dedication
Foreword
Acknowledgements
Introduction
The Origin
The Opportunity to Emerge
Causes for Change
Accelerating Transformation
The Value Imperative
Chapter 1: Eliminate Billable Hours
Disrupt or Be Disrupted
A Broken System
The Power of Transparency
The Move to Standardized Services and Set Pricing
Value-Based Pricing
Focus on Recurring Revenue
Chapter 2: Transform into a Hybrid
Every Firm Is A Tech Firm
Meet the Demand for Digital Services
Understand Your Role in the Ecosystem
The Art of Outsourcing and Collaboration
Diversify Your Revenue Streams
Chapter 3: Think Talent and Team
Great Teams Finish First
A Players, the Draft, and Free Agency
Hire, Retain, and Advance Hybrid Professionals
Talent Evaluation and Professional Reviews
Leaders Must Lead: The LeBron James Parable
Chapter 4: Build a Scalable Infrastructure
Make Decisions That Fit Your Growth Goals
Intro to Infrastructure
The 20/20 Standard
The Realities of Costs, Funding, and Cash Flow
Agility, Mobility, and the Cloud
Chapter 5: Devise an Inbound Marketing GamePlan
The Shift to Inbound Marketing
Origins of the Inbound Marketing GamePlan
The Foundation: Brand and Website
Audiences: Segment and Prioritize
Objectives: Set Your Success Factors
SEO Tip
Measurement Tip
Influencer Tip
Branding Tip
Strategies and Tactics: Take an Integrated Approach
Sample Blog Post Abstract
Does Inbound Marketing Really Work for Agencies?
Chapter 6: Control the Sales Funnel
Agency Sales System Essentials
People, Tools, and Processes
Understanding the Buying Cycle
Lead Generation
Prospects and Lead Nurturing
Conversions and Transitions
Chapter 7: Commit to Clients
Build Relationships and Loyalty
The Significance of Systems
Prioritizing and Evaluating Accounts
The Marketing Consultant Laws
Chapter 8: Deliver Results
Become Measurement Geeks
Use Analytics to Adapt
Activate Builders and Drivers
Unplug to Excel
Chapter 9: Embrace Failure
If Your Model Is Broke, Fix It
The Disruptor Advantage
The Traditionalist Opportunity
Failing Forward: The Return and Revenge of Steve Jobs
Spend Less Time Planning, More Time Doing
Chapter 10: Pursue Purpose
Stand for Something
The Purpose Pyramid: A New Planning Paradigm
Fate, Destiny, and the Business of Life
Conclusion
The Transformation
Core Concepts
Resources
Visit MarketingAgencyInsider.com
Notes
About the Author
Index
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