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Index
Cover Title Page Copyright Contents List of figures List of tables Acknowledgements PART ONE The digital-native organization
Introduction Notes 01 The key forces for change
Relentless, accelerating change Transformed competitive contexts Transformed consumer contexts Transformed company contexts The agile context model The key challenge: rates of change Notes
02 How digital disrupts
The lifecycle of a technology Why businesses get disrupted: the ambiguity zone Defining digital Notes
03 What’s stopping you?
Slow by design Why organizations become ‘sticky’ Why good ideas become battles The arrogance of scale Protecting against obsolete beliefs and ‘toxic assumptions’ The tyranny of rigid planning The legacy technology problem Marginal thinking Culture and behaviour Notes
04 Defining digital transformation
What digital transformation is NOT What good looks like: a maturity model for change The agile formula Notes
PART TWO Velocity
Defining velocity Notes 05 Operating in the ‘ambiguity zone’
Building velocity through continuous innovation More experimentation = more opportunity Marginal and breakthrough innovation The case for a more iterative, emergent approach The problem with waterfall The three types of problem in the world Complex scenarios require emergent solutions Notes
06 Digital-native processes
Design thinking Agile Lean The principles of agile business Developing a learning culture The dangers of systematic survival bias Learning to unlearn Fixed and growth mindsets Embedding reflection time Notes
07 The agile innovation process
Empowering invention Ingrained commercialization Scaling, the digital-native way Key takeouts Notes
PART THREE Focus
Defining focus The wrong side of urgency – Nokia’s story Notes 08 The role of vision and purpose
The organizing idea, purpose and vision The link between purpose and profit Taking the long view Notes
09 Agile strategy and planning
The key to good strategy Emergent and deliberate strategy The balance between vision and iteration The customer-centric organization ‘P’ is for Prioritization Strategy as an ever-changing algorithm Discovery-driven planning Notes
10 Linking strategy to execution
The five questions Strategy and tactic trees OKRs: bringing the team with you Sprint working as a driver of change Data-driven decision-making Technology as a barrier to change Technology as an enabler of change Agile budgeting Key takeouts Notes
PART FOUR Flexibility
Defining flexibility Notes 11 Agile structures and resourcing
Concurrent running, co-located working The insourcing and outsourcing dynamic Centralization vs decentralization, specialists and generalists The power of small teams to drive big change Two pizza teams Self-organizing, multi-disciplinary teams The composition of multi-disciplinary teams Notes
12 Scaling agility
Managing core teams and dependencies Getting the right mix: pioneers, settlers, town planners Agile decision-making: flatter structures, quicker decisions Agile governance and the digital board Notes
13 Building the culture to move fast
Agile is not just a process, it defines a culture What is digital-native culture? The right culture helps you to move fast What really differentiates high-performing teams? Creating the culture for real collaboration The importance of trust and ‘productive informality’ Read my user manual Notes
14 A blueprint for flexibility: autonomy, mastery and purpose
Our massive employee engagement problem Mapping strategy and culture to motivation Autonomy Mastery Purpose Notes
15 Digital-native talent
Hiring smart Peacocks, penguins, and pie bakers Redefining effective leadership for the digital age Key takeouts Notes
PART FIVE The transformation journey
The five dimensions of change Dimension one: personal Dimension two: principles Dimension three: process Dimension four: practice Dimension five: pace Staying agile What now? Notes
Index Backcover
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