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Index
Cover
Half Title
Title
Copyright
Dedication
Contents
List of Figures and Tables
List of Acronyms and Abbreviations
Foreword—Change by Frank McDonald
About the Authors
Chapter 1 Introduction and Purpose
Chapter 2 Interview With Tim Solso, Cummins CEO 2000–2011
Chapter 3 Six Sigma Pre-history
Chapter 4 The Bottom Line: Results
Chapter 5 S-Curves and Kano—Maturity and Sustainability
Chapter 6 Interview With Frank McDonald—Cummins Vice President of Quality (1999–2002)
Chapter 7 S-Curve 1—Pre-launch
Chapter 8 S-Curve 2—Launch and First Projects
Chapter 9 Preparing for the Next S-Curve—Cross-Curve Analysis: A Summary
Chapter 10 Interview With Joe Loughrey—Cummins President & COO (2005–2008)
Chapter 11 Moving From First Training and Projects S-Curve to the Building a Foundation S-Curve
Chapter 12 Interview With Michelle Dunlap—Master Black Belt, Quality Champion
Chapter 13 Interview With Dana Vogt—Black Belt, Master Black Belt, Quality Champion
Chapter 14 S-Curve 3—Building a Foundation
Chapter 15 Moving From Building a Foundation to the Self-Supporting S-Curve
Chapter 16 Interview With Megan Henry—Black Belt, Master Black Belt, Six Sigma Leader
Chapter 17 S-Curve 4—Self-Supporting
Chapter 18 Interview With Ginger Lirette—Black Belt
Chapter 19 Moving From the Self-Supporting to the Business Integration S-Curve
Chapter 20 Interview With Tom Linebarger—Cummins CEO (2012+)
Chapter 21 S-Curve 5—Business Integration
Chapter 22 Moving From Business Integration to Continued Growth and Expansion and Business System Improvement S-Curves
Chapter 23 S-Curve 6—Continued Growth and Expansion
Chapter 24 Interview With Julie Liu—Black Belt, Quality Champion, Six Sigma Leader
Chapter 25 S-Curve 7—Business System Improvement
Chapter 26 Interview With Holly Duarte—Black Belt
Chapter 27 The Effect of Maturity on Organizational Communication
Chapter 28 How to Use S-Curves
Chapter 29 Important Considerations for a Healthy Long-Term Six Sigma Deployment
Chapter 30 Special Situations
Chapter 31 Conclusions
Chapter 32 Authors Final Thoughts
Appendices
Bibliography
Index
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