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Index
Cover page
Halftitle page
Other
Series page
Title page
Copyright page
Dedication page
Contents
Thank you
List of illustrations
Introduction
1 The triumph of branding
A larger idea
The greatest commercial invention?
The most potent cultural form?
The last thirty years
Identity and belonging
Both commerce and culture
2 What is ‘branding’?
Bigger than a product
Standing for something
Defining ‘brand’
Not just ideas
Brand and branding
Same and different
Making meaning, making value
3 The history of branding
Marking ownership
Guaranteeing quality
Promising pleasure
Masters of branding
Inviting belonging
Company v. company
Enabling action
Where we are now
Degrees of control
B2B
The paradoxes of luxury
Wherever there’s a market
A constantly morphing force
4 How branding works
Branding changes how we think and feel
Thinking fast
Inside the brain
Branding changes how we act
Loyalty is for dogs
The pay-off of branding
Branding on the inside
A corporate asset
Secrets of success
Branding by numbers
The many dimensions of brand impact
5 The branding business
Not always what it seems
Managing or leading
Brand-led or not?
Philosopher and coach
Scientist and creative director
Bringing in experts
Buying creativity
The big four
Life in an agency
Beyond marketing
New expectations
Marketing and more
6 Branding projects
Just getting on with it
Always getting better
On purpose
What to stand for
One or many
Getting the product right
In your experience
The death of advertising?
The culture is the brand
The magic of design
Honestly useful
7 The ethics of branding
Stories or lies?
The gaiety of nations
Held to account
Endless dissatisfaction
Commercializing everything
Branding for social change
Good business
8 A future for branding?
What gets branded?
Citadel or constellation
Brand as affiliation
Who’s branding for?
The consommacteur
Brand as platform
How should branding feel?
Against the formula
Brand as pattern
Death and life
References
Further reading
Index
Social Media
Online Catalogue
Advertising
Globalization
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